Customer Reviews for Arris SURFboard SBG10 Desktop DOCSIS 3.0 Cable Modem & Wi-Fi Router, Black (1000884)
31 reviews
Most helpful positive review
Posted Aug 12, 2024
Still Going Strong
Purchased this in 2021, yes over three years ago and has preformed excellently. I was reviewing specs because I'm about to drop Comcast for a local provider. Wanted to make sure the SBG10 had the capacity to support the new service. You know how it is 3 years is a long time with IT equipment and yes it still has the capacity to deliver with the new provider. There ar...
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VS
Most helpful critical review
Posted Sep 24, 2024
Difficult to install
I bought this cable modem twice. Neither time would they connect. Ended up buying another brand
Guy W
Reviewed at:
arris.com
Posted Sep 24, 2024
Difficult to install
I bought this cable modem twice. Neither time would they connect. Ended up buying another brand
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Nickw
Reviewed at:
arris.com
Posted Aug 12, 2024
Still Going Strong
Purchased this in 2021, yes over three years ago and has preformed excellently. I was reviewing specs because I'm about to drop Comcast for a local provider. Wanted to make sure the SBG10 had the capacity to support the new service. You know how it is 3 years is a long time with IT equipment and yes it still has the capacity to deliver with the new provider. There ar...
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unhappymodem
Reviewed at:
arris.com
Posted Jun 2, 2024
Doesn't work with Spectrum
site is incorrect, this is no longer compatible with Spectrum, they refuse to support it
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sigh
Reviewed at:
arris.com
Posted Apr 4, 2024
Awful
Turn off the wifi and use external if you want ant decent performance.
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ModemNewbie
Reviewed at:
arris.com
Posted Mar 25, 2024
No longer working with Spectrum
Just a miscommunication between two major companies but spectrum has moved to a DOCSIS 3.1, and this is only a 3.0...
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LK
Verified Buyer
Posted Jul 10, 2022
router/modem/wifi
This was to replace another router and modem. The setup was easy and is working great. The panels lights are dim and disappear in bright light.
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tpack37
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted May 14, 2021
Really needed this
I currently have cable service and have to rent my cable modem every month. So, needless to say when I saw the ARRIS SBG10 DOCSIS Cable Modem I jumped at the chance to get it. Now I can return the rented modem and use my new one instead. This modem is a quality modem and ARRIS is well known name when it comes to manufacturing of modems.
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jessreno
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Apr 27, 2021
works fine
Yep, this little dongle is just fine, it works perfectly, plugged in right away, not hard to open. I needed to connect various devices because the darn manufacturers keep 'innovating'. Stop innovating! Well save your money and just get a dongle, not a device.
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ThatGirlyGirl
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Apr 16, 2021
So far, so good
I chose this modem/router because I was getting tired of "renting" on from my internet provider. The router/modem is working well. It was relatively easy to setup and get connected with my internet provider. So far, so good
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w888
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Apr 13, 2021
Great modem
I love this modem and it works really well. Thank you for the opportunity to try this product. Before my internet was glitchy and slow and now it works great. I think the modem had a great affect on it.
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JIMEE
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Apr 1, 2021
Great Modem/Router!
I am so glad to get this SBG10 DOCSIS 3.0 Cable Modem & Wi-FI Router to replace my comcast issued rental. It was very easy to set up through the app. I was nervous at first because I never set up my internet before, but following the simple instructions got me up and running within 45 minutes. I would say this could take a more knowledgeable person much less time. I...
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Bber90
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 31, 2021
Easy to hook up!
This router/modem combo was easy to hook up and helps deliver great speeds within our home! The family and I notice a huge difference in speed in comparison to our older router we were using. Super happy we upgraded and would highly recommend!
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Chicksig1
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 28, 2021
Great
The sbg10 works great compared to all the others that I tried over the years. I was easy to set up and activate. My wifi speeds increased tremendously over the old cable companies. You should definitely try this.
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Fab215
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 27, 2021
Awesome router.
The router is easy to set up and use. It offers great coverage and is very compatatiable with Cox internet service.
This unit was extremely easy to set up by following the instructions in the manual. The speed of my wifi increased by double from my old router. I definitely recommend especially if you are tired of renting one. I am really happy with this my internet is ...
This unit was extremely easy to set up by following the instructions in the manual. The speed of my wifi increased by double from my old router. I definitely recommend especially if you are tired of renting one. I am really happy with this my internet is ...
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OSKIBOB2
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 22, 2021
Very easy
It works really well and I was very impressed with how easy it was to get setup and running right away. The signal is strong and everything seems much faster at my home. Everything is working much better at my home office now and I would recommend this product.
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Cat6857
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 21, 2021
Works great
I really like the surfboard modem. It was super easy to set up and you don’t need a lot of technical computer knowledge to do so. Change into this product. It made my Internet a lot faster. I would recommend it to a friend.
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TRABUX
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 21, 2021
Powerful and Fast
We love our new Arris 3.0 Cable Modem and WI-FI router. Easy to set up and is powerful. Works better than any of the others we've tried. We live out in the country and have had issues with previous routers working accurately and connecting fast- But not this one!!! Fast Speed, high performance, accuracy at its finest, energy efficient, speeds up to 1600 mbps. Great prod...
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Melwags
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 20, 2021
Works great!
The SBG 10 DOCSIS 3.0 Cable Modem and Wi-Fi Router gets the job done. Once I set it up I had great internet speed! The range is wonderful. It has been extremely dependable, I haven't had to restart it once. I am so pleased with this device. Another solid product from ARRIS!
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LMP654
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 19, 2021
Great addition
I am using this router to expand the coverage in our home from our provider. Great addition. Easy to connect, instructions are accurate and to the point, blends in with our atmosphere and has most definitely improved/amped up the coverage in our home. Connected and running in less than 10 minutes.
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bekkah72
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
arris.com
Posted Mar 19, 2021
Super fast
I was skeptical at first. It took me 5 minutes to set up. It was fully operational. I would definitely recommend this item for your home. I took this out of the box, plugged in and screwed in the cable. If you have never owned a router there is nothing you can really mess up. I gave charter call and told them that I had purchased a new router. I provided the tech the re...
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