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Customer Reviews for Crayola Pastel Washable Water-Based Marker, Fine Point, Assorted Pastels, 20/Pack (587516)

3.46
13 reviews
5 star
62%
4 star
0%
3 star
0%
2 star
0%
1 star
38%
Most helpful positive review
Posted Mar 22, 2025
Washable markers & return
Returning items at Staples is so convenient and quick. Variety of merchandise on markers.
VS
Most helpful critical review
Posted Oct 21, 2025
Not what I expected. They where not pastel. Very disappointed
Most recent reviews
Lenice72
Reviewed at:
crayola.com
Posted Oct 21, 2025
Not what I expected. They where not pastel. Very disappointed
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Response from Staples :
Thank you for sharing your feedback regarding Crayola Super Tips Pastel Markers. Accurate color representation is essential in artistic expression, and we're sorry for your disappointing experience with the hues. Your comments are appreciated as we use them to help us improve, and they will be shared with our Creative Tools Team. If you would like to share more about this product or need further assistance, please contact us at 1-800-CRAYOLA.
Chris, October 23, 2025
V.B.
Posted Mar 22, 2025
Washable markers & return
Returning items at Staples is so convenient and quick. Variety of merchandise on markers.
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Okayok201320
Reviewed at:
crayola.com
Posted Mar 19, 2025
Crayola missed the mark with these
These are not true pastel, some colors are very faint and you can barely see and some too bright and not pastel. These colors are really a let down coming from Crayola. I would love a smaller pack of pastel markers that were better quality then a pack of 20 mess ups.
Okayok201320 Customer Photo 1
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Response from Staples :
Thank you for sharing your feedback on our 20 ct. Pastel Super Tips Markers. We're sorry to hear that the colors did not meet your expectations for true pastels. We appreciate your suggestion for a smaller pack of higher-quality pastel markers and will pass this along to our product team. For further assistance, please contact us at 1-800-CRAYOLA. -Taylor, Colorful Care Team
Taylor, March 24, 2025
Jess05
Reviewed at:
crayola.com
Posted Dec 1, 2024
Colors do not match lid!
I would not recommend this product! I bought the last night and me & my 5 year old daughter started coloring when we got home. Every color we picked does not match the lid. I think as the leading crayon/marker/colored pencil maker in the industry, Crayola would not make this mistake. I expect the color to match the lid. Also, they seem “dry” if that makes sense, they do...
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Response from Staples :
Thank you for sharing your experience with Crayola Washable Super Tips Pastel Markers. We understand how frustrating it can be when your creative tools don’t meet expectations, and we’re sorry to hear you were disappointed. To help us better understand the issue and assist you further, please contact us at 1-800-CRAYOLA. We look forward to getting your family back to coloring soon! - Chris, Colorful Care Team
crayola, December 3, 2024
CYNTHIA H.
Posted Nov 18, 2024
Very Nice
Perched foe a gift not personal use
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BECKY C.
Posted Nov 6, 2024
beautiful pastels
Grands loving using markers and little girls love pastels. It's so nice using these and that they are also washable!
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LoisLane
Reviewed at:
crayola.com
Posted Oct 30, 2024
Great Muted Shades
Love this new set of colors! While the ink is not a perfect match to the lid, I find this is common, and it does not bother me. The colors are definitely of the pastel & muted variety. They are very pretty/aesthetically pleasing shades. I brought these out to color with my siblings and cousins for an arts and crafts night and everyone loved them.
LoisLane Customer Photo 1
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Kelly H
Reviewed at:
crayola.com
Posted Aug 27, 2024
Way too dark!
These markers aren’t pastel at all. Every color is way darker than the examples and some aren’t even the correct shade.
Kelly H Customer Photo 1
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Response from Staples :
Thank you for taking the time to share your colorful feedback regarding Crayola Washable Super Tips Pastel Markers. We are sorry the colors did not meet your expectations. Your feedback is appreciated and will be shared with our Creative Tools Team for further evaluation. Our Consumer Care Team is always here to help. Please contact us at 1800-CRAYOLA, and we will do all we can to get you back to making masterpieces! - Chris, Colorful Care Team
crayola, August 28, 2024
Sadperson
Reviewed at:
crayola.com
Posted Jul 11, 2024
Pastel super tips are not pastel & tips not super
The colors in the pastel super tips markers are not the pastel colors as the markers. The ink is dry almost which makes it rough feeling & hard to fill in the object smoothly while staying in the lines that I am coloring. The tips will smear to the outside the lines when I am coloring the edges plus they wont fill in so have to repeat several times. This makes the page ...
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Response from Staples :
Thank you for sharing your feedback with Crayola Washable Super Tips Pastel Markers. Creative adventures should be fun and relaxing. We are sorry for the frustration you experienced with the makers. We'd like to do all we can to get you back to creating masterpieces. Please contact us at 1-800-CRAYOLA, so we can make this right! - Chris, Colorful Care Team
crayola, July 11, 2024
Kay kittel
Reviewed at:
crayola.com
Posted Feb 5, 2024
Coloring pages to put in picture frame
Love the new colors they look good on paper they look good in my project that I'm doing
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