Customer Reviews for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $300-$399.99
Item # : 24580448
Model # : DOTCOMCOMPADH11
What’s $119.99 compared to the cost of a replacement in the future?
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: 4-Year Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price is $129.99
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Over 30
49 reviews
Most helpful positive review
Posted Mar 5, 2020
fire 7 tablet
screen got cracked. insurance covered it. 5 star and yes definetly recommend getting this warranty
VS
Most helpful critical review
Posted Jul 20, 2024
Protection plan not refunded
Why is not refundable if the product did not get used? There was an issue with the product?
MARYANN D.
Verified Buyer
Posted Apr 3, 2025
SORRY TO SAY THE LAPTOP DID'NT FUNCTION!
I BOUGHT THE H.P. LAPTOP $350.00 AND THE 4 YEAR PROTECTION PLAN $129.00. I RETURNED THE NON WORKING LAPTOP, AND WHEN I CHECKED I SAW THE THE 4 YEAQR PLAN WAS NON REFUNDABLE SO I STILL HAVE NOT RECEIVED THE REFUND OF $350.00 FOR THE LAPTOP AND I NO LONGER NEED THE PROTECTION PLAN. PLEASE CONTACT ME SO WE CAN RECTIFY THIS SITUATION! THANK YOU, MARYANN DAI...
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Response from Staples :
Hi, I'm sorry to hear about the Laptop. I do see on 03/25 a refund of $350.94 posted back onto your MOP. I processed a refund for the Staples Protection Plan. You will see a refund of $138.24 post back onto your MOP within 3-5 business days. If you have any other questions or concerns, do not hesitate to ask. ^MS
Staples C., April 3, 2025
Staples Customer
Verified Buyer
Posted Aug 1, 2024
Appreciate store associates
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