Customer Reviews for Staples 4-Year Computer/Tablet Accident Protection & Tech Help Plan, $300-$399.99
Item # : 24580448
Model # : DOTCOMCOMPADH11
What’s $119.99 compared to the cost of a replacement in the future?
- NO ADDITIONAL COST: No deductibles. No hidden fees. Parts, labor and shipping included.
- COVERAGE: 4-Year Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one.
Price is $129.99
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51 reviews
Most helpful positive review
Posted Mar 5, 2020
fire 7 tablet
screen got cracked. insurance covered it. 5 star and yes definetly recommend getting this warranty
VS
Most helpful critical review
Posted Apr 26, 2025
Tech help problem
I had a question about a possible defect with the screen display with the original PC I received from Staples. I went on the asurion app
and when I clicked on the chat button an error message came up: Staples is not configured for agreement lookup error bad request status code 400
and when I clicked on the chat button an error message came up: Staples is not configured for agreement lookup error bad request status code 400
JOHN B.
Verified Buyer
Posted Apr 26, 2025
Tech help problem
I had a question about a possible defect with the screen display with the original PC I received from Staples. I went on the asurion app
and when I clicked on the chat button an error message came up: Staples is not configured for agreement lookup error bad request status code 400
and when I clicked on the chat button an error message came up: Staples is not configured for agreement lookup error bad request status code 400
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Response from Staples :
Hi John, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., April 28, 2025
MARYANN D.
Verified Buyer
Posted Apr 3, 2025
SORRY TO SAY THE LAPTOP DID'NT FUNCTION!
I BOUGHT THE H.P. LAPTOP $350.00 AND THE 4 YEAR PROTECTION PLAN $129.00. I RETURNED THE NON WORKING LAPTOP, AND WHEN I CHECKED I SAW THE THE 4 YEAQR PLAN WAS NON REFUNDABLE SO I STILL HAVE NOT RECEIVED THE REFUND OF $350.00 FOR THE LAPTOP AND I NO LONGER NEED THE PROTECTION PLAN. PLEASE CONTACT ME SO WE CAN RECTIFY THIS SITUATION! THANK YOU, MARYANN DAI...
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Response from Staples :
Hi, I'm sorry to hear about the Laptop. I do see on 03/25 a refund of $350.94 posted back onto your MOP. I processed a refund for the Staples Protection Plan. You will see a refund of $138.24 post back onto your MOP within 3-5 business days. If you have any other questions or concerns, do not hesitate to ask. ^MS
Staples C., April 3, 2025
Staples Customer
Verified Buyer
Posted Aug 1, 2024
Appreciate store associates
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