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Customer Reviews for Lorex Wi-Fi 2K Wired/Wireless Smart Video Doorbell, White (B463AJD-E)

3.66
96 reviews
5 star
43%
4 star
15%
3 star
20%
2 star
11%
1 star
11%
Most helpful positive review
Posted Aug 5, 2025
Nice addition to the front of the house
Easy to set up and install
Don't need online subscription if you don't want to
VS
Most helpful critical review
Posted Dec 16, 2025
Too much trouble, not worth
Too much trouble, not worth the cost. Won't stay connected to internet and won't connect to Lorex Home device. Won’t record as described. Records 10seconds at a time even when settings are changed to 5 minutes.
Most recent reviews
Darin C.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Dec 16, 2025
Too much trouble, not worth
Too much trouble, not worth the cost. Won't stay connected to internet and won't connect to Lorex Home device. Won’t record as described. Records 10seconds at a time even when settings are changed to 5 minutes.
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Kyle H.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Dec 9, 2025
I really enjoy and like
I really enjoy and like Lorex products and have been expanding the many we already own. I even have replaced my Arlo systems with Lorex because I find their cameras, software and speed is so much better. However, I will say, the wif-fi connectivity of the doorbell is not near as strong or reliable as my other wireless Lorex cameras. My other Lorex WiFi cameras are nearl...
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Dennis S.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Dec 6, 2025
Picture quality is excellent. Very
Picture quality is excellent. Very easy to set up. But not as reliable as our PTZ wi-fi cams. The problems are that this battery cam misses a lot of the front porch deliveries and doesn't alert us to people or motion much of the time. It is only 15 feet from the nearest of our mesh routers. It seems to have trouble waking up after no activity for a while. Also some trou...
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keith m.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Dec 4, 2025
Poor battery life
The quality of the camera is good and gives a clear picture, the battery however does not last very long at all. I have person and vehicle detection turned off so it only records if someone walks upto the door. If the doorbell camera didn't have the ability to be hardwired for power I would have returned the camera.
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Pete D.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Aug 8, 2025
I don’t like it unable
I don’t like it unable to connect to my phone A replacement is supposed to be on it’s way Well see if it works
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Cecelia B.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Aug 5, 2025
It’s ok
It’s nice. But I’m not crazy about it. I was hoping to record 24/7 and be able to zoom in. But I understand it is a doorbell camera.
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Mark J.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Aug 5, 2025
Nice addition to the front of the house
Easy to set up and install
Don't need online subscription if you don't want to
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Jonathan R.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Jul 18, 2025
Works well enough.
Works well. Great picture. had no issue pairing with Wi-Fi that said it can be laggy when trying to review footage or even login to see live view, maybe my router isn't close enough. At least I'm not forced to pay for a subscription
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Piti V.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Jul 4, 2025
I thought it was gonna
I thought it was gonna be a night vision doorbell but as far as it’s working, yes it’s working. I’m happy with it.
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Anthony G.
Reviewed at:
Lorex
Posted Jun 25, 2025
Awesome products from Lorex i’ve
Awesome products from Lorex i’ve used many different security systems for my properties and always had great success with quality assurance from Lorex!!
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April M.
Reviewed at:
Lorex
Posted Apr 12, 2025
When it works it is
When it works it is great. It goes offline quite a bit, very aggravating. It also sometimes does not pick up a person. A piece of me wants to send it back.
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Hardik P.
Reviewed at:
Lorex
Posted Mar 21, 2025
. .
doorbell is need improvement . need to be user friendly . internet connect not to connect esay at all .
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Luciano J.
Reviewed at:
Lorex
Posted Mar 6, 2025
Needs improvement
The motion sensor is terrible. And the delay is unbelievable. The app never opens when i gets notifications. It is terrible. Please i need help to fix it i don't want go back to ring
Luciano J. Customer Photo 1
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Curt S.
Reviewed at:
Lorex
Posted Feb 25, 2025
Good, when it works
My video doorbell only works half of the time. It constantly disconnects from the home wi-fi network. The previous unit did the same thing, but Lorex took that one back.
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Aaron Z.
Reviewed at:
Lorex
Posted Feb 17, 2025
Not a good Door bell.
So far two things aren’t good. Siren is too soft. I have motion zones on specific area and it didn’t work.
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Antonio H.
Reviewed at:
Lorex
Posted Feb 14, 2025
Door bell camera
The battery is no good
I need charger every 3 days
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Alfred M.
Reviewed at:
Lorex
Posted Feb 10, 2025
Cannot interface with Alexa after
Cannot interface with Alexa after countless attempts. Using as a camera only, doorbell feature is not applicable.
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Michele R.
Reviewed at:
Lorex
Posted Feb 7, 2025
Works excellent. Clear video, long
Works excellent. Clear video, long battery life and easy to set up I have one at the front door and one at the back door
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Customer
Reviewed at:
Lorex
Posted Jan 31, 2025
Doorbell review
The product works well and does exactly what I need it to do. My biggest complaint was the difficulty in giving multiple users access to the doorbell functions. I would think that would be very common with your users but there was nothing in the start-up guide about how to set that up. The online user guide had information but it was confusing. I had to call user suppor...
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Erik J.
Reviewed at:
Lorex
Posted Jan 27, 2025
Stand alone only!
It works but its incredibly disappointing to learn that it's incompatible with the Lorex NVRs. I assumed that when wiring the doorbell power it would be capable of always on and just use battery in case of a power outage.
Don't buy this unless you are planning on using it stand alone.
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