Customer Reviews for Lorex Wi-Fi 2K Wired/Wireless Smart Video Doorbell, White (B463AJD-E)
91 reviews
Most helpful positive review
Posted Apr 15, 2023
works great
I didn't expect the battery to last all that long before recharging but so far it's been great. I also installed a chime box at the same time. Both were easy to set up.
It also integrates well with the app and works "as advertised".
I also have an 8 camera wired system I'm going to have to change the DVR so I can integrate it, but that's OK. Those cameras and that s...
It also integrates well with the app and works "as advertised".
I also have an 8 camera wired system I'm going to have to change the DVR so I can integrate it, but that's OK. Those cameras and that s...
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Most helpful critical review
Posted Aug 20, 2025
Lorex Doorbell
I have been buying Lorex products for many years and this was the first problem I have had with the company. The lorex doorbell was a great product at first, had no problems. After 9 months though, moisture had developed inside the camera. This created a blurry image that was unrecognizable. We spent 4 hours with customer service going thru the troubleshooting and steps...
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Devun M.
Reviewed at:
Lorex
Posted Aug 20, 2025
Lorex Doorbell
I have been buying Lorex products for many years and this was the first problem I have had with the company. The lorex doorbell was a great product at first, had no problems. After 9 months though, moisture had developed inside the camera. This created a blurry image that was unrecognizable. We spent 4 hours with customer service going thru the troubleshooting and steps...
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Pete D.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Aug 8, 2025
I don’t like it unable
I don’t like it unable to connect to my phone A replacement is supposed to be on it’s way Well see if it works
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Cecelia B.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Aug 5, 2025
It’s ok
It’s nice. But I’m not crazy about it. I was hoping to record 24/7 and be able to zoom in. But I understand it is a doorbell camera.
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Mark J.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Aug 5, 2025
Nice addition to the front of the house
Easy to set up and install
Don't need online subscription if you don't want to
Don't need online subscription if you don't want to
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chris o.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Jul 27, 2025
Won’t work with my 5GHz
Won’t work with my 5GHz wifi , customer service people don’t have any answers
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Nicholas L.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Jul 20, 2025
Had problems connecting it to
Had problems connecting it to my fusion system
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Robert D.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Jul 19, 2025
awesome view
Very nice door bell camera
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Jonathan R.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Jul 18, 2025
Works well enough.
Works well. Great picture. had no issue pairing with Wi-Fi that said it can be laggy when trying to review footage or even login to see live view, maybe my router isn't close enough. At least I'm not forced to pay for a subscription
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Piti V.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Lorex
Posted Jul 4, 2025
I thought it was gonna
I thought it was gonna be a night vision doorbell but as far as it’s working, yes it’s working. I’m happy with it.
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Anthony G.
Reviewed at:
Lorex
Posted Jun 25, 2025
Awesome products from Lorex i’ve
Awesome products from Lorex i’ve used many different security systems for my properties and always had great success with quality assurance from Lorex!!
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Michael C.
Reviewed at:
Lorex
Posted May 23, 2025
Doesnt commect to router
It wont connect to my tmobile gateway router
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Robert L.
Reviewed at:
Lorex
Posted May 22, 2025
Device won’t stay on.
Called tech support and they tried to find every excuse and find me at fault. They were helpful in the fact that they gave me troubleshooting ideas but seems like they just didn’t want to accept that it was a faulty device.
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April M.
Reviewed at:
Lorex
Posted Apr 12, 2025
When it works it is
When it works it is great. It goes offline quite a bit, very aggravating. It also sometimes does not pick up a person. A piece of me wants to send it back.
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Scotty
Reviewed at:
Lorex
Posted Apr 9, 2025
You are on your own. Tech support is worthless
I was never able to get this doorbell working. I have used many lorex products in the past with no issue. But this doorbell would not work. My first call to tech support they told me I wasn't using a good enough charger to charge the doorbell. So I charged it for two additional days using a better charger. The second call to tech support they wanted to escalate it even ...
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Luciano J.
Reviewed at:
Lorex
Posted Mar 6, 2025
Needs improvement
The motion sensor is terrible. And the delay is unbelievable. The app never opens when i gets notifications. It is terrible. Please i need help to fix it i don't want go back to ring
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Curt S.
Reviewed at:
Lorex
Posted Feb 25, 2025
Good, when it works
My video doorbell only works half of the time. It constantly disconnects from the home wi-fi network. The previous unit did the same thing, but Lorex took that one back.
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Aaron Z.
Reviewed at:
Lorex
Posted Feb 17, 2025
Not a good Door bell.
So far two things aren’t good. Siren is too soft. I have motion zones on specific area and it didn’t work.
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Antonio H.
Reviewed at:
Lorex
Posted Feb 14, 2025
Door bell camera
The battery is no good
I need charger every 3 days
I need charger every 3 days
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Alfred M.
Reviewed at:
Lorex
Posted Feb 10, 2025
Cannot interface with Alexa after
Cannot interface with Alexa after countless attempts. Using as a camera only, doorbell feature is not applicable.
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Michele R.
Reviewed at:
Lorex
Posted Feb 7, 2025
Works excellent. Clear video, long
Works excellent. Clear video, long battery life and easy to set up I have one at the front door and one at the back door
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