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Customer Reviews for Fisher-Price Laugh & Learn Smart Stages Learn with Puppy Walker, 2/Pack (FHY94)

Fisher-Price Laugh & Learn Smart Stages Learn with Puppy Walker, 2/Pack (FHY94)~#|#~A7F7B905-EC8E-4F4D-AF63D2EB25DAD3D4_sc7
Fisher-Price Laugh & Learn Smart Stages Learn with Puppy Walker, 2/Pack (FHY94)~#|#~821F5A8B-FFE6-4F6C-814B1DDDBF1959C6_sc7
Item # : 24612433
Model # : FHY94-CASE
  • 2 ways to play as baby grows: sit & play or stand & walk!
  • Push puppy along for fun music & encouraging phrases
Price is $76.59
Unit of measure 2/Pack
Free delivery by Tue, Dec 09
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Over 30
4.13
46 reviews
5 star
61%
4 star
11%
3 star
17%
2 star
2%
1 star
9%
Most helpful positive review
Posted Nov 5, 2020
Excellent
I love it It help a lot to my boy to start walking and he likes the music and all the entertainment that has
VS
Most helpful critical review
Posted Dec 5, 2019
If I could give 0 stars I would
I was given this toy for my daughter. She absolutely loved it then about a week or 2 later the sounds quit working even though the lights were still working. We changed batteries and still nothing. We unfortunately trashed the box and the person who gifted it to us can't find the receipt. I definitely wouldn't recommend. It's not worth the hassle and having a broken hea...
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Most recent reviews
Natalie1211
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
shop.mattel.com
Posted Jan 3, 2024
Not stable enough
This was one of my son's Christmas gifts. It's been a week now and he's played with it maybe a handful of times. He likes the nose and flipping the page but other than that he has chosen on his own to walk with it maybe twice. I think part of the reason is that he doesn't feel stable with it. It flips easily. I think if there was a little weight in the wheels to keep th...
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Natalie1211 Customer Photo 1
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Response from Staples :
We’re concerned about the situation you've described. To get all the information we need to take the appropriate action, we’d like to talk to you as soon as possible. Please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.
January 4, 2024
Mommies 9234
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
shop.mattel.com
Posted Apr 19, 2023
Spanish only
Its a cute idea, may bavy loves it but its only in spanish. While it is great to learn other languages at such a young age, i wish it would teach numbers, colors, and more in english as well.
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Response from Staples :
If you purchased the English version, please contact our Consumer Services team for help. Phone support is available at 800-432-5437, Mon.- Fri., 9 a.m. - 6 p.m. ET.
Mattel Consumer Services, April 21, 2023
Yulisa97
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
shop.mattel.com
Posted Nov 5, 2020
Excellent
I love it It help a lot to my boy to start walking and he likes the music and all the entertainment that has
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SamKy
Reviewed at:
shop.mattel.com
Posted Mar 12, 2020
Great toy to practice walking!
I never bought a ride on walker for my little one. He practiced walking with this puppy walker. He interacts with the toys in front for a minute and goes back to walking. He loves taking this everywhere and until now that he is walking, he still pushes it with him all around the house. It is very lightweight and easy to travel with.
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Papas girl
Reviewed at:
shop.mattel.com
Posted Feb 9, 2020
Caution
Caution: A 10 month old baby can reach their arm thru opening above toy’s head and handles as toy rolls causing possible injury.
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Tfields88
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
shop.mattel.com
Posted Dec 5, 2019
If I could give 0 stars I would
I was given this toy for my daughter. She absolutely loved it then about a week or 2 later the sounds quit working even though the lights were still working. We changed batteries and still nothing. We unfortunately trashed the box and the person who gifted it to us can't find the receipt. I definitely wouldn't recommend. It's not worth the hassle and having a broken hea...
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Response from Staples :
We're sorry your Puppy Walker stopped working properly. Please reach out to our team, and they'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
December 5, 2019
Laydiiria
Reviewed at:
shop.mattel.com
Posted Nov 20, 2019
Awesome baby walker!
My son has been using this for months and he loves it! It’s easy to put together and works great! My son loves pushing it all over the house and he enjoys playing with it. I like that it has a lot of learning activities and it keeps him entertained. This puppy walker has definitely helped him learn to walk. This was a great buy. I would definitely recommend it!
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rowzi26
Reviewed at:
shop.mattel.com
Posted Nov 18, 2019
very cute toy
It does go a little fast when my little one pushed it and it did scare her but she is getting the hang of it and loves the sounds it makes and the toys it has.
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TooyoungtobeaMimi
Reviewed at:
shop.mattel.com
Posted Jul 17, 2019
Very entertaining!
I bought this about 3 months ago for my granddaughter. She absolutely loves it. Just yesterday the sound quit working, although the lights still work. I had bought a similar one for my daughter when she was little and it never quit working. This new model is not as good. I am very disappointed that it didn't last, especially since my daughter is having another baby.
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Response from Staples :
We are very sorry to hear about your disappointing experience. If you haven't already called us, our Consumer Services team would like the opportunity to resolve this for you. You can reach us at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
July 17, 2019
Sbglad
Reviewed at:
shop.mattel.com
Posted Jul 5, 2019
Stopped working
My premature 1 year son loved this toy. But we've had for about a month in and a half and all of sudden the sound just stopped. The lights come on but no sound at all.
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Response from Staples :
We apologize for this disappointing experience! Our Consumer Services team would like an opportunity to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
July 9, 2019
dallegood
Reviewed at:
shop.mattel.com
Posted Jun 9, 2019
Did not last long
We received this as a gift and my son loved it; however, after about a month the sounds no longer worked while walking or pushing the buttons. I think it is a wonderful toy but disappointed with the durability of the toy.
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Response from Staples :
We apologize for the disappointment. For assistance, please give our team a call at 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST.
June 10, 2019
sTXmom
Reviewed at:
shop.mattel.com
Posted Jun 3, 2019
We loved it and then it when quiet.
My daughter absolutely loved this toy but about 2 weeks after we got it all of the noises and songs stopped. The lights still worked but no sounds no matter what we tried to do to fix it.
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Response from Staples :
We are sorry to hear about your experience. Your satisfaction is important to us, and we'd like to help right away. Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
June 3, 2019
MrsP1
Reviewed at:
shop.mattel.com
Posted Feb 7, 2019
Cute Walker
Very cute and entertaining. My son dragged it all around the house instead of pushing it but he was walking while doing so!
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Kcrown
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
shop.mattel.com
Posted Sep 22, 2018
Good for awhile
Bought this and now there is no sound but lights still working ..
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Response from Staples :
Please reach out to our team so we can help! All of our contact infomaiton can be found here: https://bit.ly/2rafaVF
September 23, 2018
Hanaz
Reviewed at:
shop.mattel.com
Posted Aug 30, 2018
Stopped working!
I received the walker as a gift for my baby and was excited for her to play with it. She enjoyed the songs and the activities then a few days later the lights we working but no music. I replaced the batteries and still no sound.
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Response from Staples :
Our Consumer Services team would be happy to help! Please give us a call at: 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m.
Mattel, August 30, 2018
LionessDae
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
shop.mattel.com
Posted Jul 3, 2018
So Much To Do!
I love that this walker offers so much for my kid to get into. I'm also happy with the walker being used while standing unlike traditional walkers.
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MattysMom
Reviewed at:
shop.mattel.com
Posted Jun 18, 2018
stopped working after a week
We received this as a gift for our 1 year old, and for the first week it was fine, then the sound stopped working also as it did for previous poster. I bought new batteries and nothing.
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Response from Staples :
We're sorry to hear the sound stopped working. Our Consumer Services team would be happy to help. They can be reached at 800-432-5437 and support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST.
Mattel, June 19, 2018
Purple92
Reviewed at:
shop.mattel.com
Posted Jun 9, 2018
Sound stopped working after a week
I really liked this walker for my 6 month old daughter, she also likes the activities, colors and music. But the sound stopped working for some reason. I’ve tried different batteries and nothing!
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Response from Staples :
Oh, no! This was not the experience we wanted you to have with one of our products, and we're sorry for any disappointment that this has caused. Our Consumer Services team would be happy to help at once! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://bit.ly/2sUbo6E
Mattel, June 12, 2018
KristieO
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
shop.mattel.com
Posted Apr 13, 2018
Super great toy!
This toy is such a great tool to help promote walking with young toddlers! It is interactive and keeps my sons attention for much longer than his other toys. I noticed it helped his stability a couple days into him playing with it. It was also relatively easy to set up and I had it up and running within 10 minutes. Love this!
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Chorn517
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
shop.mattel.com
Posted Apr 6, 2018
Great product!
When I received this product in the mail, I was very impressed. When I took the parts out of the box, my 6 month old lit up the second she seen the activities on the front. They kept her busy for quite some time. This product was very easy to assemble and very sturdy. This product does not fall over when a child is standing with it like others I’ve seen. Very great prod...
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