Customer Reviews for Cuisinart 12-Cups Single Serve & Automatic Drip Coffee Maker, Stainless Steel (SS-16)
453 reviews
Most helpful positive review
Posted Mar 16, 2023
SS-16 has improved upon the SS-15
I bought the SS-16 to replace a 5 year old SS-15 model. This unit has improved upon some of the negative features of the older model. Here are the improvements:
1. Older model would splash all over counter when brewing single serve unless you used a tall travel mug. This model has a flip shelf so that you can use shorter mugs without making a mess or having to hold...
1. Older model would splash all over counter when brewing single serve unless you used a tall travel mug. This model has a flip shelf so that you can use shorter mugs without making a mess or having to hold...
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VS
Most helpful critical review
Posted Dec 27, 2023
K pod button/function not working
Had to return both of the Coffee Center 2 in 1 coffee makers. On both of them the K pod button/function did not work. I followed the setup instructions to the letter, tried resetting, nothing worked. Sorry to say but quality control seems to be a big problem with this model.
CASSANDRA M.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Feb 27, 2025
I love the new coffee maker. Not only does it brew good, fresh coffee, but it is fast!
I also love the single serve side by side feature, which eliminates a second appliance sitting on the table at work. My coworker love the preset feature, so walking into work is the fresh scent of coffee!
I also love the single serve side by side feature, which eliminates a second appliance sitting on the table at work. My coworker love the preset feature, so walking into work is the fresh scent of coffee!
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MagRon
Reviewed at:
cuisinart.com
Posted Jul 1, 2024
The best of both worlds
Replaced a old Cuisinart that I had for many years. This one was just what I was looking for, a full pot for the morning breakfast or a single cup for the grab a go. Easy to use either way
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Uncle B
Reviewed at:
cuisinart.com
Posted Jul 1, 2024
Best coffee ever
2 n 1 coffemaker is the bomb! Whether pod or drip, coffee is delicious!!!
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Janet Coffee-holic
Reviewed at:
cuisinart.com
Posted Jul 1, 2024
Replaced a Keurig
So glad I purchased this fantastic coffee maker! I liked it so much for my house down south, I bought another for my house up north! The coffee tastes better and more authentic in the K-Cups with Cuisinart coffee center...plus, there are more features!
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bscheibe
Reviewed at:
cuisinart.com
Posted Jul 1, 2024
Great Coffee Machine
This is the perfect solution for anyone that fancies they need both a drip coffee maker and a K-Cup compatibile machine. This does both, and does both well. The single serve coffee make can take any k-cup and comes with its own single-serve adapter. The sprinkler in the drip coffee maker is large, ensuring a good distribution or water over the cone style coffee holde...
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Bill BBBB
Reviewed at:
cuisinart.com
Posted Jun 27, 2024
ENHANCE YOUR COFFEE BREWING JOURNEY
Performs flawlessly providing great tasting coffee. Attractive design gives countertop "high tech" appearance. Ease of use and near silent operation add to product appeal. Would buy again and highly recommend to others.
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bjv573
Reviewed at:
cuisinart.com
Posted Jun 27, 2024
Cuisinart does not disappoint! Great Coffee maker
This Cuisinart 2-in-1 coffee maker replaced our Ninja Dual Coffee maker. We love this coffee maker, it makes a great cup of coffee, whether making a full (or half) pot or using a pod. You can chose how many ounces per cup if using pods. Everything is dishwasher safe (except the base, of course!)
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RobJr
Reviewed at:
cuisinart.com
Posted Jun 26, 2024
Heartbroken
The machine was delivered and after 6-7 uses it was everything we wanted it to be. Unfortunately within 1 week during a thunderstorm, there was a lightening strike which blew oit the blue back light of the machine making it very difficult to see the settings. Not sure what my course of actuon will be at this time.
2up votes 2
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JimPaula
Reviewed at:
cuisinart.com
Posted Jun 26, 2024
Coffee Center® 2-IN-1 Coffeemaker
Seems to work better than the previous model. Coffee is hotter and tastes better too.
2up votes 2
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D S B
Reviewed at:
cuisinart.com
Posted Jun 26, 2024
Customer Service and Warranty
Great machine when it works, had to replace as pod k-cup side started overflowing, grounds everywhere and finally stopped working. Replacement was handled very well and swift. So far machine is once again, Excellent!!
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Ron He
Reviewed at:
cuisinart.com
Posted Jun 25, 2024
Great improvements
Very pleased with our new coffee maker. We had the previous version and the current is much better. First we didn't need to return the first one we received as we did before. Everything worked on this one. The current design is easier to fill with water. The cup choices have been expanded as have the hot plate. We like it.
2up votes 2
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Andrew K
Reviewed at:
cuisinart.com
Posted Jun 25, 2024
A Perfect Product
This is a sublime piece of machinery. It’s sleek and practical. It makes a perfect cup of coffee for the busy individual but also offers a communal carafe when said busy individual can slow down and pour coffee for guests. The best part is that the water container in the back is very easy to use and refill. I also find the product very clean, meaning it doesn’t overflow...
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M. Bennett
Reviewed at:
cuisinart.com
Posted Jun 23, 2024
Quality Cuisinart Product as Always
We were consolidating coffeemakers as we needed space on countertop. We have been using a DCC-1200 and a SS-16 Cuisinart pod machine for years and was hoping that the combined unit would still be of the same quality and performance as the two separate brewers and we are not disappointed. Same consistent brewing and good HOT coffee. Would definitely recommend this to eve...
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Zanmaic
Reviewed at:
cuisinart.com
Posted Jun 22, 2024
2 in 1
Rasy to use brews coffe pods and coffee in filter very wuickly good looks and styling great comb pod and filter brewing ground coffee featurr
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R and R
Reviewed at:
cuisinart.com
Posted Jun 19, 2024
Disappointed in this coffee maker
We bought the Cuisinart coffee maker because of the previous products that we purchased and have enjoyed. The pot side of the coffee maker is working properly but the singe cup has not worked correctly since we purchased it. We contacted Cuisinart and they gave us steps to take correct the problem, but nothing has worked. This started from day one and at this time it st...
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Peppe
Reviewed at:
cuisinart.com
Posted Jun 18, 2024
Doesn’t work
Bought this coffee maker and it did not work. The Keurig side never turned on
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KathleenB
Reviewed at:
cuisinart.com
Posted Jun 18, 2024
Excellent coffeemaker
I love my new coffeemaker. There's nothing about it that I don't like. I would definitely recommend it.
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Can k
Reviewed at:
cuisinart.com
Posted Jun 17, 2024
Coffee pour
Pours coffee messily
Always makes a mess unless you take off lid, which is better
Always makes a mess unless you take off lid, which is better
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SWEETIE Lamb
Reviewed at:
cuisinart.com
Posted Jun 15, 2024
TIMELESS COFFEE
I love the convenience of using the one cup feature for daily use, and that i can make 12 cups when i have family or company over for breakfast or just dessert & coffee. Its easy & the coffee is flavorfull.
I never found out how to set the clock, but thats ok!
I never found out how to set the clock, but thats ok!
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Waffle Dude
Reviewed at:
cuisinart.com
Posted Jun 10, 2024
Have Your K-Cup and Coffee Pot Too!
Do you like the convenience of having your favorite K-Cup and/or making a pot of coffee? If so, Cuisinart's Coffee Center does both very well and we highly recommend it.
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