Customer Reviews for Cascade ActionPacs Dishwasher Detergent Pacs, Fresh Scent, 85 Pacs (18629)
11234 reviews
Most helpful positive review
Posted Mar 16, 2026
Finally a detergent that actually works
Okay so I was honestly skeptical at first but Cascade Complete has become a staple in our house. Dirty plates, sippy cups, all that sticky formula residue gone. No re-washing, no weird smell or film left behind. I just load the dishwasher and forget about it. For a busy parent that’s honestly everything. Totally worth it.
VS
Most helpful critical review
Posted Mar 19, 2026
NO DAWN IN PODS
Have bought two packages of Cascade Complete with Dawn from two different stores, both had liquid that was only green (no blue) and smelled very strong. I have used the pods for years but this will be my last time using them. I sent an email to the company (no answer) are they safe? A defect in the manufacture? Who knows they wont answer me. Loyal customer for 20 years ...
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Rick 65
Reviewed at:
cascadeclean.com
Posted Mar 19, 2026
NO DAWN IN PODS
Have bought two packages of Cascade Complete with Dawn from two different stores, both had liquid that was only green (no blue) and smelled very strong. I have used the pods for years but this will be my last time using them. I sent an email to the company (no answer) are they safe? A defect in the manufacture? Who knows they wont answer me. Loyal customer for 20 years ...
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Response from Staples :
Hello Rick! Thank you for sharing your experience regarding the Cascade Complete ActionPacs, Fresh Scent. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. We would like to assist you further with this issue. We invite you to contact us at the number (800) 765-5516 and we will be more than happy to help you. Have a nice day.
March 20, 2026
Bubbe12345
Reviewed at:
cascadeclean.com
Posted Mar 16, 2026
Horrible. Doesn't clean well. Waste of $$.
Very dissatisfied with Cascade Complete, 93 action packs. Does not remove spots or baked on foods even after I washed Pyrex dish! Silverware does not come out clean. My water temperature is perfect 120° or more. No more cascade for me.
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Response from Staples :
Hello! We’re sorry to hear about your disappointing experience with Cascade Complete ActionPacs. To help improve your results, here are some tips you might find useful:
1. Water Pressure: Run your dishwasher when no other water sources (like washing machines or showers) are in use to maintain full pressure.
2. Loading: Make sure dishes and silverware are loaded to allow full spray coverage. Avoid blocking spray arms.
3. Storage: Use Cascade products within a few months and store them in a cool, dry place. Keeping only one open package and one in storage can help maintain effectiveness.
4. Hard Water: Hard water can cause spots and film. You might consider trying Cascade Platinum, designed to combat spots, and increasing your use of Cascade Rinse Aid for better results.
If you continue to experience issues after trying these suggestions, please contact us at (800) 765-5516. We’re here to help!
March 19, 2026
JohnR
Reviewed at:
influenster.com
Posted Mar 16, 2026
Finally a detergent that actually works
Okay so I was honestly skeptical at first but Cascade Complete has become a staple in our house. Dirty plates, sippy cups, all that sticky formula residue gone. No re-washing, no weird smell or film left behind. I just load the dishwasher and forget about it. For a busy parent that’s honestly everything. Totally worth it.
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Flooded floor of foam
Reviewed at:
cascadeclean.com
Posted Mar 10, 2026
This is crap! Dishwasher full of foam!
This product is crap. It creates more foam than my dishwasher can cope with causing it to flood the floor out the side of the dishwasher!
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Response from Staples :
Hello! We’re sorry to hear about the foaming issue and flooding with your dishwasher. Excess foam can be frustrating, and we want to help you resolve this.
A few tips that might help:
1. Avoid using any liquid dish detergent in the dishwasher, as it can cause extra suds.
2. Check for any spilled rinse aid inside the dishwasher and wipe it up with a damp cloth.
3. Make sure the door gasket is sealing properly and that your dishwasher is level to prevent leaks.
If you continue to experience issues or need further assistance, please don’t hesitate to contact us at (800) 765-5516. We’re here to help!
March 12, 2026
NancyB
Reviewed at:
influenster.com
Posted Mar 9, 2026
Works great.
I have been using cascade for several years. I was new to a dishwasher and was introduced to the actionpacs. The design fits perfectly in the dishwasher. I never have to rewash because they clean the first time. You get a lot of bang for your buck.
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SofiaG
Reviewed at:
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Posted Mar 4, 2026
Perfect wash every time
Removes the grease of my dishes completely. I love how after the cleaning the glasses don’t look stain , they look crystal clear and it dissolves very good into the dishwasher
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DeannaS
Reviewed at:
influenster.com
Posted Feb 26, 2026
Great dishwasher detergent
This is a great dishwasher detergent! This pacs are so easy to just toss in the dishwasher. It leaves my dishes spotless. It removes the grease from the dishes. I rarely have to pre-rinse my dishes prior to them going in the dishwasher.
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RuchiD
Reviewed at:
influenster.com
Posted Feb 25, 2026
Consistently works like a charm
The only dishwashing pods I use. I have used it for years now and I don’t pick anything else. It gets rid of the grease very well and the pods seem very easy to dissolve. I have not had issues with pods not dissolving. The dishes come out looking squeaky clean always.
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MacyS
Reviewed at:
influenster.com
Posted Feb 24, 2026
Big
These work great in my dishwasher! I love the lid, it is easy to get on and off and get the pacs out. Leaves my dishes feeling grime free and shiny! The tub is kind of big but it works for under my sink cabinet.
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Jeng2
Reviewed at:
cascadeclean.com
Posted Feb 24, 2026
Horrible product
Worst Cascade product I have used! Pod does not dissolve leaving at 3/4 of the detergent in the dispenser cup.
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HolidayL
Reviewed at:
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Posted Feb 22, 2026
With just one capuse, my life changes
My life has changed. Easy to use, very lightweight and soft,a capsule and magic is done, economical very useful I love it , solo una arranca la suciedad
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addiZ
Reviewed at:
influenster.com
Posted Feb 18, 2026
ok product
i love this product i just wish it was “cleaner”. i worry a bit about the ingredients but it does work very well. i do pre wash my dishes out of habit but i dont know it is necessary. super easy to store because it is compact.
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SarahH
Reviewed at:
influenster.com
Posted Feb 17, 2026
Powerful cleaning with no residue and consistently
I’ve been using cascade complete Actionpacs for a few weeks now, and I honestly noticed a big difference. The pods dissolve completely, leave no residue, and my dishes come out spotless even with tough, sticky-on food. I also like that the fresh scent isn’t overpowering. It makes dishwashing simple and reliable.
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RuthS
Reviewed at:
influenster.com
Posted Feb 16, 2026
Great product
I have been using Cascade Complete ActionPacs for several years now. My dishes come out sparkling clean and the pac is so conveniet.
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ellenC
Reviewed at:
influenster.com
Posted Feb 15, 2026
Cascade Complete Action Pacs for Completely clean
Cascade Complete Action Pacs-Fresh Scent are not only effective in getting my dishes and pots and pans extra clean, but the action pacs are easy to dispense and load. They dissolve completely making for that squeaky clean load.
The scent is also very satisfying and just gives that fresh, clean smell.
I’m very pleased with this product.
The scent is also very satisfying and just gives that fresh, clean smell.
I’m very pleased with this product.
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arronh4_6338
Reviewed at:
influenster.com
Posted Feb 12, 2026
Soap pods
These clean my dishes so well I would highly recommend this to anyone not residue and stain is left on my dishes after use it very strong and it works well.
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Angelys F
Reviewed at:
influenster.com
Posted Feb 8, 2026
Cleans tough grease and leaves dishes sparkling
Cascade Complete is honestly a must-have in my home. I use it all the time and it leaves my dishes super clean without me having to pre-rinse. It removes grease and stuck-on food so well, and my glasses always come out shiny with no residue. If you want an easy and reliable dishwasher detergent, I definitely recommend Cascade Complete
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isabelles210_5727
Reviewed at:
influenster.com
Posted Jan 30, 2026
Clean well
Works perflectly well. I often use it to clean my dishes. It does not leave unpleasant marks on the dishes and dissolves well in the dishwasher. I love it.
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kinleyt3_250
Reviewed at:
influenster.com
Posted Jan 29, 2026
The best way to make dishes clean, fresh and the b
These AI photos are helpful in finding what I like. I love the cascade products but there newest product for dish washers isn’t absolute favorite
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joanner111_4894
Reviewed at:
influenster.com
Posted Jan 28, 2026
The only dishwasher I use!
It gets the job done! My dishes always come out clean, and shiny. My dishwasher also looks clean at the end of the cycle. When I used different ones, it used to leave a residue in the dishwasher and in the dishes. Not this one!
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