Customer Reviews for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (TR3500B0012PK/ST3500B0012PK), 2/Pack
92 reviews
Most helpful positive review
Posted Aug 26, 2025
Your printer arrived at the designated time but it doesn't work because I think my printer is broke!
VS
Most helpful critical review
Posted Apr 12, 2022
Very poor print quality
Very poor print quality. I used most of one cartridge in the 2-pack and plan to throw the other one away.
SYLVIA
Posted Aug 26, 2025
Your printer arrived at the designated time but it doesn't work because I think my printer is broke!
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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Response from Staples :
Dear Sylvia D. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at [email protected] or contact our customer support team at 866.734.6548.
August 28, 2025
MARK T.
Posted Apr 5, 2025
Poor quality
This is the first time I bought the Staples brand and it's not good at all. The print just isn't very clear. It's like not enough toner is sticking to the paper so lines and text come out too light and with rough edges that I'm not used to from my printer. If you don't care about print quality the price is great.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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Response from Staples :
Dear Mark T. We are sorry to hear you are not fully satisfied with your remanufactured Canon 128 cartridge. This may be a defect and we would like to assist you in resolving it. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
June 9, 2025
CYNTHIA W.
Posted Jul 17, 2024
works well
a great replacement toner. All of my documents have printed well. Great value.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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L. W.
Posted Jul 8, 2024
Canon 128 cartridge
Remanufactured but works as well as new one and less expensive.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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DANNY F.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Mar 27, 2024
i like it!!!
it's a great product. works like the original but cheaper in price. what's not to like.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (TR3500B0012PK/ST3500B0012PK), 2/Pack
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JOANIE M.
Posted Feb 7, 2023
Order for Yield Toner very good quality. Thank you.
Happy with my new toner. Thank you.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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LISA L.
Reviewed at:
Staples Business
Posted Apr 12, 2022
Very poor print quality
Very poor print quality. I used most of one cartridge in the 2-pack and plan to throw the other one away.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (TR3500B0012PK/ST3500B0012PK), 2/Pack
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H.K.
Posted Mar 28, 2022
Remanufactured
It did not last long faded too quickly did not give me 1000 pages.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (TR3500B0012PK/ST3500B0012PK), 2/Pack
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Response from Staples :
Dear Hazel We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon 128 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
April 1, 2022
MICHAEL B.
Posted Mar 17, 2022
Tru Red replacement
After one ream the printer is already telling toner cartridge needs replacement
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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Response from Staples :
Dear Michael We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon 128 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
March 21, 2022
MIKE H.
Posted Dec 23, 2021
Toner cartridge
Easy to replace love this machine
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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Response from Staples :
Dear Mike Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
December 29, 2021
DEBORAH M.
Posted Feb 14, 2021
Gave it a try. Going back to Canon toner.
I ordered this toner middle of January and one month later it needs to be replaced. The Canon toner cartridges last way longer and only cost $20 more. I do not recommend this tru red toner.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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Response from Staples :
Dear Deborah Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
February 16, 2021
S.B.
Posted Dec 8, 2020
Terrible toner!!!
It doesn’t work at all!!!
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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T.C.
Posted Nov 29, 2020
Would not recommend
The first cartridge we used had a plastic piece broke on it and the cartridge only lasted one day before the ink began to streak and run out.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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JOHN K.
Posted Nov 27, 2020
Perfect - ordering and shipped correctly
Perfect - ordering and shipped correctly
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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Kim
Posted Aug 17, 2020
Tru Red
Horrible prints very light.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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Response from Staples :
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
September 16, 2020
ST GEORGE S.
Posted Jul 20, 2020
TRU RED™ Canon 128 (3500B001) Black Remanufactured
It works as well as name brand products! Great Price!
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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Craig
Posted Jun 10, 2020
Excellent offering
Lots of people don’t consider remanufactured cartridges but at this quality and price it is a no brainer. Staples made it easy.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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URSULA R.
Posted Jun 9, 2020
Good as Original
Can't say how long this cartridge will last since we just installed it. However the quality is as good as the manufacturer's.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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WENDY H.
Posted Jun 4, 2020
Fast delivery
I was amazed at receiving my order in the morning of the day after I placed my order. Great service!
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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KAREN H.
Posted May 7, 2020
Works as expected!
Cartridge is indistinguishable from the non-remanufactured version.
This review is for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for Canon 128 (ST3500B001)
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