Customer Reviews for Serta Fairbanks Ergonomic Bonded Leather Executive Big & Tall Chair, 350 lb. Capacity, Black (43675OSS)
Item # : 280583
Model # : 43675OSS
WARRANTY
1 Year
MATERIAL
Faux Leather
WEIGHT CAPACITY
350 lbs
Full Assembly Required
Reclines
Ergonomic
Price is $330.79
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Over 30
103 reviews
Most helpful positive review
Posted Sep 3, 2020
IT'S WONDERFUL!!!
Ordered my new Serta Big and Tall chair because I am a fluffy School Secretary that needs comfort as well as stability while moving about the office. I work at an Elementary School so the rocking feature will come in handy while calming our Tiny Humans. It glides effortlessly with the easy rolling casters, and the padding is like a cloud. I highly recommend this chai...
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VS
Most helpful critical review
Posted Feb 4, 2020
Barely survived a year
I bought this chair specifically due to the weight limit listed (350 lbs). I'm not within 100 lbs of that limit. That said, the chair barely lasted a year before it stopped being able to be adjusted. It has started just falling down to the lowest position, which is too low for me. I'm already shopping for another chair.
BRADFORD C.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Mar 26, 2025
Serta Fairbanks Ergonomic Bonded Leather Executive
Wonderful! Exceeded expectations!
0up votes 0
0down votes 0
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John
Verified Buyer
Reviewed at:
Staples Advantage
Posted Sep 5, 2024
Perfect for my needs
Easy to assemble, very comfortable.
The height is adjustable to the correct height which makes it perfect for my needs.
The height is adjustable to the correct height which makes it perfect for my needs.
0up votes 0
0down votes 0
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jmcaa
Verified Buyer
Reviewed at:
Quill
Posted Sep 25, 2023
Great comfy chair!
Chair arrived when stated. User says the chair is perfect for his back issues.
0up votes 0
0down votes 0
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WILL M.
Verified Buyer
Posted Jun 8, 2023
New Chair
The lady that helped me over the phone was a sweetheart first off! It was shipped on time and I paid for an assembly and the gentlemen showed up promptly at 0900 and was done by 0930. The chair is supportive and comfortable, I would definitely buy it again!
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted Mar 30, 2023
Great and very comfortable
0up votes 0
0down votes 0
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Amanda P.
Posted Dec 20, 2021
Does not hold up
Nice chair, but not meant for big and tall. I'm well within the weight limit and the hydrolic piece does not hold up to weight (320LBS). I have had this chair 6 months and within 2 months it would slowly lower to the floor. Being tall this makes it very difficult to sit ergonomically and get out of the chair.
5up votes 5
1down votes 1
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DIANE
Verified Buyer
Reviewed at:
Quill
Posted Aug 23, 2021
Office Chair
Very nice Office Chair and easy to assemble also.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 9, 2021
I like the Serta Chair
I just hope it last me more than a few months.
0up votes 0
1down votes 1
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Staples Customer
Posted Aug 7, 2021
Could use upgrade
I needed to but a lower back support to make working in this chair comfortable and ease back discomfort. Also, the "Faux Leather" eventually wears out and then shreds pieces especially on the head rest portion.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 30, 2021
Comfortable - In poor shape upon arrival
Comfortable - In poor shape upon arrival - Arms were scratched and coming apart.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 24, 2021
Chairs
Guys love their new office chairs!!
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 4, 2021
KELMEDIX
VERY POOR, BRINGING BACK FOR RETURN, SCREWS DO NOT ALLIGN, PIECEES NOT CORRECT
2up votes 2
2down votes 2
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Staples Customer
Verified Buyer
Posted Nov 12, 2020
Serta Big and Tall Executive Chair
Assembly was simple, chair is comfortable and the quality is nice. I am a big guy and the chair is spacious and supports me well.
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Sep 29, 2020
Perfect fit for me
Easy to put together, took no time at all. Very comfy and sturdy
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Sep 29, 2020
Good solid purchase
Fairly easy to put together. Solid chair.
0up votes 0
0down votes 0
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ROSE MARY
Verified Buyer
Reviewed at:
Quill
Posted Sep 3, 2020
IT'S WONDERFUL!!!
Ordered my new Serta Big and Tall chair because I am a fluffy School Secretary that needs comfort as well as stability while moving about the office. I work at an Elementary School so the rocking feature will come in handy while calming our Tiny Humans. It glides effortlessly with the easy rolling casters, and the padding is like a cloud. I highly recommend this chai...
Read full review
4up votes 4
0down votes 0
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Staples Customer
Posted Feb 4, 2020
Barely survived a year
I bought this chair specifically due to the weight limit listed (350 lbs). I'm not within 100 lbs of that limit. That said, the chair barely lasted a year before it stopped being able to be adjusted. It has started just falling down to the lowest position, which is too low for me. I'm already shopping for another chair.
19up votes 19
1down votes 1
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Staples Customer
Verified Buyer
Posted Sep 24, 2019
GREAT CHAIR
It was pretty easy to put together. However, the arms took a little longer, but not bad. It is really comfy and looks great. I would definitely recommend this chair to anyone. The price was super for this chair.
3up votes 3
1down votes 1
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Staples Customer
Posted Aug 19, 2019
Stay Away!
The "faux leather" flakes off after about 6 mos. Chair is somewhat rickety after the hardware starts to loosen. Fastener caps fall out around 8 months. Does not rise high enough for a typical desk. "Pretty" at first but becomes Frankenstein's monster over time. Stay away from this chair.
16up votes 16
1down votes 1
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Staples Customer
Verified Buyer
Posted Jan 15, 2019
Pretty darn nice
It's almost too tall for me, but it keeps my knees where they need to be and I don't have to crane forward so much to reach the key board (have a larger monitor too, which helps) The chair doesn't breath as well as my old leather chair, and had to put a seat pad to keep from sticking to the chair. Like a few others mentioned, wish it had an adjustable head rest, but I...
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2up votes 2
0down votes 0
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