Customer Reviews for HP 933XL Yellow High Yield Ink Cartridge, Prints Up to 825 Pages (CN056AN#140)

Hi Pam Dry ink cartridges are inconvenient and expensive for any customer. Fortunately strategies exist to counter both factors. I would encourage you to join the instant ink program. It orders ink based on ink level data in your printer. It eliminates the need for extra trips to the store or spending time ordering online. As for the dry cartridges I suspect you are experiencing residue on the printhead. Use a wet cloth or soft material to gently clean off dirt dust or old ink. Since you print infrequently put your printer in sleep mode or turn it off. These actions protect the printhead from dry air. Consider changing the print quality settings to limit ink usage. Higher print quality utilizes more ink. - Amanda HP Care http://hp.com/support/

Hello there Phyllis You described a common printing question but I apologize it detracted from your experience. Securing the cartridge is the only way a printer will printer. If the cartridge is not clicked in the printer will not recognize it. Unless you jammed the printer or damaged the cartridge the printer should work. If you have any questions reach out to our support team. The website with contact information is at https://support.hp.com/us-en/contact-hp. We want to ensure you have an exceptional experience. - Amanda HP Care http://hp.com/support/

Hi, I recognize you are experiencing dried out color print cartridges. That is an irritating experience. Here are a few preventative measures: - Change the setting to print with black ink only, unless color ink is critical. - Make use of the printer's draft mode or your computer's print preview. - Remove residue from the printhead and check for clogs. -Turn the printer off if it is not actively being used.

Hi Don I see you are frustrated with buying color cartridges. It sounds like you only want to print in black ink. I suggest trying to use the black and white printing options as much as possible. In theory you should only have to replace black ink most of the time and save money on color cartridges. It never hurts to turn off the printer to ensure the cartridges don't dry out either. - Amanda HP Care hp.com/support/