Customer Reviews for Internal Component Installation ( In-Store)
265 reviews
Most helpful positive review
Posted Aug 6, 2019
Ram Update
I had difficulty removing old chips. The stores techs fixed problem for me and check OS, etc.
VS
Most helpful critical review
Posted Dec 16, 2024
Completely Dissatisfied
Not only has it been more than 1 week to simply replace a PC power supply, but your system could not provide the replacement power supply so I had to purchase one from Amazon. I then contacted Asurion for reimbursement as part of my service plan coverage. I was told they do not reimburse for parts. Rather, I would need to send them the PC for review/repair. Your personn...
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Staples Customer
Verified Buyer
Posted Nov 23, 2020
Laptop Maintenance
Work was done efficiently and on time. Personal at the store were professional as well as courteous.
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MN Flash
Verified Buyer
Posted Nov 18, 2020
Quick diagnosis and turnaround
I had an issue with an aging desktop computer, and the service staff was able to pin the problem to RAM that was corrupted/compromised. It took about a week to get the problem diagnosed, parts ordered and installed . The computer was then able to operate. The only downside was that they missed the fact that there were four RAM slots available and ordered only two of the...
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Staples Customer
Verified Buyer
Posted Nov 9, 2020
Fast computer now
Increased speed. Able to download quickly. Reasonable price. As always with Staples, took more time than expected.
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Staples Customer
Verified Buyer
Posted Nov 3, 2020
service
knowledgeable and pleasent and was able to solve my issues. Highly recommend.
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Staples Customer
Verified Buyer
Posted Nov 2, 2020
Great Service
Not only did I get great service but my laptop was returned within hours on the same day! Thanks tech team!
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Staples Customer
Verified Buyer
Posted Oct 28, 2020
Internal Installation
Staples has done it again. Their work is great. The tech crew are great to work with, their work is incredible and we won't hesitate to return to do business with them.
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Staples Customer
Verified Buyer
Posted Oct 27, 2020
Battery installation
I was unaware of Staple's Tech Service Department. I was served by the department manager who recommended his best technician. I was told the work would require at minimum 24 hours to co plate the service. I received a call 4 hours later from the tech person explaining that the service was completed and ready for pick up. The Tech service personnel were very profess...
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Staples Customer
Verified Buyer
Posted Oct 26, 2020
Battery Replacement
Tech was true to his word on contacting me when the battery was in as well as immediately installing it for me.
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Staples Customer
Verified Buyer
Posted Oct 26, 2020
Excellent
The IT tech did a good job. Thank you
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Staples Customer
Verified Buyer
Posted Oct 26, 2020
Fixing my pc's graphics
It would have been nice to get a report of what they did amd it didn't fix my problem.
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Staples Customer
Verified Buyer
Posted Oct 23, 2020
Internal Component Installation
Excellent Service and cordial.
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Staples Customer
Verified Buyer
Posted Oct 16, 2020
Update to windows 10
Tech upgraded to windows 10. All was fine. Good job. Following week I fell for fishing sceem. Refused to give bank info. & they lock my computer. Brought it back & Eric was able to unlock it. Great employee. Very helpful.
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V I.
Verified Buyer
Posted Oct 14, 2020
Computer wouldn't power up.
Did an excellent job diagnosing the problem and fixing it.
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Staples Customer
Verified Buyer
Posted Oct 12, 2020
LCD replaced - super fast, super great job!
Staples helped me locate and replace a liquid crystal display (LCD) that I needed for a new computer system I had purchased from Staples. They helped me find a way to get a new screen and then when it arrived, they very quickly and with quality work installed it for me. I dropped off the system and received a call back in less than an hour to let me know the system wa...
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Staples Customer
Verified Buyer
Posted Oct 11, 2020
Additional Memory
The installation was done with attention to detail and taking care to verify system functionality.
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Staples Customer
Verified Buyer
Posted Oct 2, 2020
Great service
Diagnostic was spot on. Got the part in and brought both for service. Done in several hours. Much faster than I expected. Now it works great.thanks
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SUZE W.
Verified Buyer
Posted Sep 29, 2020
Tech Instsllation
Had a great experience using your tech department for memory installation in an All-in-One computer. Brought it in on an afternoon and picked it up the next day. Great job!!
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Staples Customer
Verified Buyer
Posted Sep 10, 2020
Reliable and expert knowledge
Great job and fast return
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Staples Customer
Verified Buyer
Posted Sep 8, 2020
Internal Component Installation
I had purchased additional RAM memory for my HP computer. Sean Milford, the tech person at Staples in Lady Lake installed it for me. He is very knowledgeable and installed the component within an hour. I am so happy I had him do the job as a friend had volunteered to do it but couldn't figure out how to open the computer case! He tried to pry it open with a credit card.
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Staples Customer
Verified Buyer
Posted Sep 4, 2020
trying to install my Samsung SS hard drive
Hard Drive was installed while I wait in a matter of minutes .
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