Customer Reviews for HP 8.5" x 11" Multipurpose Paper, 20 lbs., 96 Brightness, 500 Sheets/Ream (HPM1120)
4081 reviews
Summary of reviews
HP paper is praised for its high quality, reliability, and compatibility with various printers. It is often considered the best choice for printing needs, though some users find it overpriced or experience issues with thinness.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 21, 2026
HP Multipurpose paper is compatible
My daily go to paper has been HP multipurpose for years. I have an HP printer so all products, ink, paper are HP.
VS
Most helpful critical review
Posted Nov 3, 2025
Yuo need a PHD in I/T to set up and run this
Don't buy this unless you have a PHD in I/T
Paula K.
Posted Feb 13, 2015
Shipping Condition
Received delivery quickly despite bad weather forecast however the condition of the box that the paper was in was terrible. The box was open and badly torn and the reams of paper were exposed to the elements - snow and moisture. Hopefully will not affect quality of paper long term. Was able to repackage all 10 reams into another HP paper box for storage. Do like HP pa...
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This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Feb 9, 2015
Great Paper
I love the paper and products I get from you. They get to me very fast but not always in good shape. I wish you would use Fed Ex or some other shipper than UPS. Over the years I have recieved more damaged packages from them than any other carrier especially it it is heavy. Our company will not use them as our packages are heavy also. Your return policy was wonderful an...
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This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Feb 6, 2015
Arrived next day
Great product. Arrived so quickly! The next day! Great service.
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 500 Sheets/Ream (HPM1120)
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Paula K.
Posted Feb 5, 2015
HP Multipurpose Paper
This is the paper we use at our company. It is a good white sturdy paper for every day printing. Thumbs up!
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Feb 5, 2015
Pleased and not so pleased
My shipment of paper was at my door in 2 days Staples is great that way. However UPS is not the box was in shambles and even the paper was exposed. As luck would have it I happened to be on the phone with my new Staples rep and she ordered me a new box of paper right then and sent me a return label for the damaged box. She also checked to see if I recieved my staples ...
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This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Feb 5, 2015
Big!!
When ordering it I didnt think it would be so heavy ! 5000 papers I'm set for the next 2 years . XD
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Feb 4, 2015
damaged shipment
Case of paper was dropped on front sidewalk and carton was crushed and split open on one corner. Top lid was half off; appears as if dropped from height. UPS never has done well shipping cases of paper.
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Jan 30, 2015
Great description
Great quality. When needed I would order again.
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 500 Sheets/Ream (HPM1120)
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Staples Business
Posted Jan 23, 2015
HP Paper
Our company is very please with the paper quality that we have purchased with Quill as well as the pricing and discounts that we received. We have had a couple of other vendors leave samples of paper but nothing is quite as white and nice as the HP multipurpose paper.
This review is for HP 8.5 x 14 Multipurpose Paper, 20 lbs., 96 Brightness, 500/Ream (HPM1420)
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Paula K.
Posted Jan 17, 2015
Great Paper.
I always order this paper because it is so pure and white. This paper works well in my HP photosmart 6520 printer. It also brings the color out good and bright when printing my cards on my American greeting program. I will always order this paper from Staples
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 500 Sheets/Ream (HPM1120)
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Paula K.
Posted Jan 16, 2015
great product
I love this product
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Jan 9, 2015
HP Paper
This is the only paper I will ever order for our office! Everything prints out crisp and clear. Each ream is easily opened with a puu tab. How convenient!
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Jan 6, 2015
Great for Important Color Documents
HP recommended for our printer. Ink dries faster for two sided printing. We save it for the important color documents.
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 500 Sheets/Ream (HPM1120)
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Paula K.
Posted Jan 6, 2015
Too thin for double sided printing
Is this really 20 lb paper? I can't print double-sided on it because one side's text is visible on the other side. Other brand's 20 lb paper doesn't seem to have this problem.
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Dec 27, 2014
paper
great multipurpose paper
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 500 Sheets/Ream (HPM1120)
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Paula K.
Posted Dec 18, 2014
HP Multipurpose Paper
This is absolutely the best paper for all our office machines. It is acid free for archival. It is totally dust free to protect all machine rollers and parts and is completely jam free. We cannot say that about any other house brand or nationally branded paper. It is the brightest white and it will make all your documents look simply wonderful whether they are printed ...
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This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Dec 11, 2014
HP All Purpose Paper
We have been purchasing HP Multipurpose Paper by the case for years. It suits all our needs. We relied on the HP quality.
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Dec 4, 2014
HP PAPER
I love this paper. I order it for our company. It is good quality for the price
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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Paula K.
Posted Nov 29, 2014
Good paper
Paper is good for everyday printing and copying.
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 500 Sheets/Ream (HPM1120)
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Paula K.
Posted Nov 21, 2014
Paper Review
The paper worked fine in my color laser printer. Reasonable price and immeditate shipping. STaples always does a good job.
This review is for HP 8.5 x 11 Multipurpose Paper, 20 lbs., 96 Brightness, 5000 Sheets/Carton (HPM1120)
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