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Customer Reviews for HP 78A Black Standard Yield Toner Cartridge, Prints Up to 2,100 Pages (CE278A)

4.36
2316 reviews
5 star
65%
4 star
19%
3 star
8%
2 star
4%
1 star
4%

Summary of reviews

The product is generally well-received for its quality and ease of installation, though some find it expensive. It performs well with clean prints, but lacks color options and has size limitations.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Feb 6, 2026
Management
good service
VS
Most helpful critical review
Posted Jul 8, 2025
I only needed one cartridge! Will not live long enough to use two!
Already responded that it is unfair to make a customer buy two in a pack when self life and use are considered. $215 for two cartridges is really unconscionable and unfair. Address the issue…..
Most recent reviews
ALAN K.
Verified Buyer
Posted Oct 3, 2021
Good
Exactly what I needed
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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Alex
Verified Buyer
Posted Aug 23, 2021
Excellent toner
I’ve tried generics for my printer but the resulting print is not as crisp and the refill doesn’t last as long as HP brand. I’ll stick with the brand meant for my 8+ year old printer.
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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KEVIN Battle
Verified Buyer
Reviewed at:
Staples Business
Posted Aug 18, 2021
Senior Engineer
Quick and Professional Service
This review is for HP 78A Black Standard Yield Toner Cartridge, Prints Up to 2,100 Pages (CE278A)
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Jnell
Verified Buyer
Reviewed at:
hp.com
Posted Aug 16, 2021
Great product!
hp has yet to steer us wrong, this is an amazing product!
This review is for HP 78A 2-pack Black Original LaserJet Toner Cartridges
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LEWIS G.
Verified Buyer
Posted Aug 12, 2021
My experience
Like product. Last long if you shake at end.
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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K.F.
Verified Buyer
Reviewed at:
Quill
Posted Aug 4, 2021
Good quality results
I have been using Quill brand toner cartridges for about a year with disappointing results. The black was never very dark and anything in a lighter grey just didn’t get printed. I thought it was time for a new printer. Luckily I decided to try the HP cartridge first. Printing with it is great. I don’t recommend quill brand cartridges. Stick with OEM.
This review is for HP 78A Black Standard Yield Toner Cartridge Prints Up to 2 100 Pages (CE278A)
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ALICIA B.
Verified Buyer
Posted Jul 14, 2021
HP Black Standard Toner
Easy to install and toner ink reads well.
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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H.S.
Posted Jun 30, 2021
Great staff
I got great help from the staff member. He checked the inventory and ended up order ing the cartridge which I got the next day. That kind of help will bring me back to the store
This review is for HP 78A Black Standard Yield Toner Cartridge, Prints Up to 2,100 Pages (CE278A)
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J.B.
Verified Buyer
Reviewed at:
Staples Business
Posted Jun 29, 2021
HP printer cartridge great price
HP original toner printer cartridge same effective product as if from HP but a much much better price.
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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Heather Hunter
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 17, 2021
Excellent Service
I was impressed with how quickly our order arrived at the business. The toner works perfectly and the recycling program is a bonus to help the environment.
This review is for HP 78A (CE278A) Black Original LaserJet Toner Cartridge
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GARY M.
Verified Buyer
Posted Jun 11, 2021
very good
staff was very helpful
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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DONNA B.
Verified Buyer
Reviewed at:
Staples Business
Posted May 16, 2021
HP 78A Black Standard Yield Toner Cartridge (CE278A)
These toner cartridges are way too expensive I will not buy them from Staples in the future unless the price goes way down.
This review is for HP 78A Black Standard Yield Toner Cartridge, Prints Up to 2,100 Pages (CE278A)
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MARJI K.
Verified Buyer
Posted May 9, 2021
Toner
Used it for years. Wish Staples carried single pack. Don't always want to spend $158
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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SUSAN S.
Verified Buyer
Posted Apr 20, 2021
HP Toner
This is the best value for HP TONER
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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HSS89
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Apr 12, 2021
quality products.
I purchased HP Laser toner about 3 weeks ago. Have used this refill before and it lasts long and prints fine.
This review is for HP 78A 2-pack Black Original LaserJet Toner Cartridges
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A.S.
Verified Buyer
Posted Apr 11, 2021
One at a time
Good news they had the cartridge in the store which we needed immediately for some work my spouse was printing. Bad news I had to buy a two pack because they had no single packs. And there was no price advantage in buying two.
This review is for HP 78A Black Standard Yield Toner Cartridge, 2/Pack (CE278D)
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MARK C.
Posted Apr 7, 2021
Toner
The gentleman helped me navigate the myriad of Toner choices and when you did nit have in stock was able to order it on line an
This review is for HP 78A Black Standard Yield Toner Cartridge, Prints Up to 2,100 Pages (CE278A)
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ROBERT C.
Posted Apr 7, 2021
Dependabile
Open the box slide new cartridge completely in and lower covers. 10-14 seconds unit warmed up ready for work day. Provides many clean clear copies
This review is for HP 78A Black Standard Yield Toner Cartridge, Prints Up to 2,100 Pages (CE278A)
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Sixers
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Apr 1, 2021
Only use original ink toners
I bought this a month ago anD woulD only use original hp toners
This review is for HP 78A Black Original LaserJet Toner Cartridge, CE278A
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Marty84
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Mar 30, 2021
My experience with HP LASERJET printing
HP's LASERJET print cartridges are the professional's choice. These cartridges print many thousands of pages of crisp, eye-pleasing, smudge-resistant text. They are literally a snap to install, and provide months of trouble-free, high-quality service.
This review is for HP 78A 2-pack Black Original LaserJet Toner Cartridges
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