Customer Reviews for HP 933XL Cyan High Yield Ink Cartridge, Print Up to 825 Pages (CN054AN#140)

Hi Jack, The printers are set up to require both black and color ink. The reason for this requirement is many pages need a combination of color and black ink. If you want to only print in black ink, use that option on the printer. You will also find that cleaning the color cartridges weekly prevents them from getting dry. Therefore, you have to replace them less frequently. Amanda HP Care www.hp.com/support/

Hi there Annita, It's a shame you aren't getting any blue ink, and everything is coming out pink. There is an issue with the color cartridges, which I can help solve. First, remove the color cartridges. Look for any leaks and clean the printhead of the cartridges. Next, clean the print rollers within the printer. Try to print a test print page to see if the issue remains. If it does, go to support at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/

Hello, I am sorry you felt deceived by the HP advertisements. Those feelings were not our intention. I will explain how the advertisements are calculated. After that, I think your results will make sense. Our promotions are based on an average. This average varies based on temperature, humidity, printing time, types of prints, and many other factors. Act conservatively with your ink cartridges to get the most out of each cartridge. If a page isn't necessary, skip it. If the page must be printed, ensure the print is 100 percent correct before printing. Amanda HP Care www.hp.com/support/

Hi, I was sorry to find that the cartridge didn’t work well. Whenever poor performance appears to be due to a defective cartridge you can look into contacting the store and discuss that with them. The return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges Mary HP Care hp.com/support