Customer Reviews for OtterBox Commuter Black Case for iPhone 14 Pro Max (77-88441)
42 reviews
Most helpful positive review
Posted Jun 29, 2023
Durable and protective
Very rugged, easily does it’s job if phone is dropped
VS
Most helpful critical review
Posted Jun 22, 2023
Good Case
Bought the otterbox commuter, it did not fit right, I contacted otterbox and was sent a replacement but it was wrong, I contacted otterbox and was sent a commuter case that fit right but didn’t have the MagSafe like the original one I purchased, disappointed that I was sent the wrong one twice, I guess having a case that fits it’s still better then none.
Blue commuter ...
Blue commuter ...
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Nicholas
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 29, 2023
Durable and protective
Very rugged, easily does it’s job if phone is dropped
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Penny
Reviewed at:
otterbox.com
Posted Jun 22, 2023
Good Case
Bought the otterbox commuter, it did not fit right, I contacted otterbox and was sent a replacement but it was wrong, I contacted otterbox and was sent a commuter case that fit right but didn’t have the MagSafe like the original one I purchased, disappointed that I was sent the wrong one twice, I guess having a case that fits it’s still better then none.
Blue commuter ...
Blue commuter ...
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Response from Staples :
Oh no! We're so sorry to hear about these unfortunate mix-ups that you experienced with your Commuter Series case. We get how that can be a bit frustrating. We hope you've been a fan of that case despite these minor inconveniences though and we'd be more than happy to make sure we get that correct case out to you. Just give our friendly Otters a call back at 1-855-688-7269 and they'd be more than happy to get things sorted right out for you.
Kindly,
OtterBox Customer Support
OtterBox, June 23, 2023
Gage Bratz
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 9, 2023
Case is bulletproof and lightweight not bulky
Case is great I think maybe the only thing that would make it better would be magnet for MagSafe devices
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MOwes
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 12, 2023
Reliable
Very sturdy! And a outter box that’s very reliable! I love that it can fit in my work pants pocket older model’s you can’t bc they were to wide and thick ! Love the thinness of this phone as well !
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Jay T
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 11, 2023
Good but not great
Good sturdy case. Pricey, and doesn’t come with the mag safe so it only gets 4 stars. Color choices are limited and not inspiring
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MrsG
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 4, 2023
Great, almost awesome
Great case, only issue is the charger cover - it doesn't stay flat (closed) when unplugged from the charger which is annoying when it catches on things. Additional colors would be amazing as well.
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Car1984
Reviewed at:
otterbox.com
Posted Nov 23, 2022
Case is defective
It fits pretty good except for the portion where you charge the phone. It doesn’t close and it actually stays open and popping out. Seems to be defective.
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Response from Staples :
Thanks for the heads-up on the very peculiar and understandably discouraging experience you've had with the Commuter Series case. That charge port cover definitely shouldn't be popping open without encouragement from you, and we're sorry that it's giving you such trouble.
Let's take it from the top with a brand-new warranty replacement, which we trust will provide a secure seal at that spot when your iPhone isn't connected to a charging cable. You can set things in motion through the following link, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help with that.
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Service Team
OtterBox, November 28, 2022
Les Taylor
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 17, 2022
Great product!
What can you say, it's an otterbox! Fits perfect, Great design and solid quality!
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GBurnes
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 15, 2022
Consistently good!
Solid case that lasts. This is my 2nd for two phones
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Nn25
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 4, 2022
Love!
Love it, pop socket doesn’t stick out. Works nicely with my car mount
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Chris
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 27, 2022
For people that want to feel more the phone
Looks great and solid for protection. If you want a cover for feel more the phone and not a silicon only this is for you.
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GBaker
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 17, 2022
I also put on the iPhone, a ZAGG glass XTR2.
The installation of the Defender Pro XT was difficult. I have the iPhone 14 Pro Max.
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Abdiel
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 16, 2022
Need more improvements
Need more improvements to get a better grip necessary
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Response from Staples :
Hey there!
Thanks so much for the feedback on this Commuter Series case. We're sorry to hear the level of grip wasn't up to par for you, but we'll be sure to pass this along to our design team. Please feel free to give us a call at 1-855-688-7269 with any questions or if you'd like to discuss this further.
Best,
OtterBox Customer Service Team
OtterBox, October 18, 2022
Ryan
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 15, 2022
Great case, for everyday users
Overall a great case, it has the rubber inner shell, and the hard outer case, it doesn’t make my phone get big or uncomfortable to hold either… so overall I do like my otter-box commuter case. Which I will continue to use to protect my phone, for at least the next 2 years…, and then I will probably buy another otter-box case, for whatever my next phone is…
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