Customer Reviews for ecobee SmartSensor Programmable Smart Temperature Sensor, White, 2/Pack (EB-RSHM2PK-01)
Item # : IM19AC013
Model # : EB-RSHM2PK-01
- Knows when a room is occupied and communicates the temperature to your ecobee smart thermostat from up to a range of 60 ft, through walls and floors. This prompts your thermostat to make temperature adjustments ensuring comfort.
- Place SmartSensor in your bedroom and say goodbye to those moments that are either too hot or too cold throughout the night.
Price is $104.79
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130 reviews
Most helpful positive review
Posted Sep 21, 2025
Using Your SmartSensor
Hi,
Congratulations on your new smart thermostat. We’re thrilled to hear you’re excited about it! Your SmartSensor works with the thermostat to make your home more comfortable and energy efficient. It checks both the temperature and whether someone is in the room, so the thermostat knows where to focus heating or cooling. A great spot to place it is in a bedroom or l...
Congratulations on your new smart thermostat. We’re thrilled to hear you’re excited about it! Your SmartSensor works with the thermostat to make your home more comfortable and energy efficient. It checks both the temperature and whether someone is in the room, so the thermostat knows where to focus heating or cooling. A great spot to place it is in a bedroom or l...
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VS
Most helpful critical review
Posted Nov 11, 2025
Lacks of an adequate wall mount
Product will not mount on the wall using the supplied wall mount. This failure turns a great idea into a waste of money
Bob Malooga 14490
Reviewed at:
Ecobee
Posted Nov 11, 2025
Lacks of an adequate wall mount
Product will not mount on the wall using the supplied wall mount. This failure turns a great idea into a waste of money
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FTCwants2know
Reviewed at:
Ecobee
Posted Nov 3, 2025
Will Not Pair with Ecobee 3 Lite
There is a firmware issue causing these not to pair with some older thermostat models. Ecobee has known of this issue for at least 10 months and is still only "colleting data". Meaning they are not actively prioritizing or developing a solution. If your thermostat is running an older version of firmware, do not buy. You will likely spend a ton of time troubleshooting...
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rvs1212
Reviewed at:
Ecobee
Posted Sep 21, 2025
Using Your SmartSensor
Hi,
Congratulations on your new smart thermostat. We’re thrilled to hear you’re excited about it! Your SmartSensor works with the thermostat to make your home more comfortable and energy efficient. It checks both the temperature and whether someone is in the room, so the thermostat knows where to focus heating or cooling. A great spot to place it is in a bedroom or l...
Congratulations on your new smart thermostat. We’re thrilled to hear you’re excited about it! Your SmartSensor works with the thermostat to make your home more comfortable and energy efficient. It checks both the temperature and whether someone is in the room, so the thermostat knows where to focus heating or cooling. A great spot to place it is in a bedroom or l...
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Rach3l
Reviewed at:
Ecobee
Posted Sep 17, 2025
Smart sensor
We appreciate you contacting us, and we are delighted that you have begun using your new Smart Thermostat! The SmartSensor is a wonderful feature, as it allows your thermostat to monitor the temperature in various rooms of your home, rather than just the location of the thermostat itself. This enables it to make more informed heating or cooling adjustments to ensure you...
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ikmk
Reviewed at:
Ecobee
Posted Jul 30, 2025
smartsensor
Hello,
Thank you for reaching out, and we’re just as excited that you’ve started using your new Smart Thermostat! The SmartSensor is a great addition—it helps your thermostat know the temperature in different rooms of your home, not just where the thermostat is installed. This way, it can make smarter heating or cooling decisions to keep you comfortable where it matt...
Thank you for reaching out, and we’re just as excited that you’ve started using your new Smart Thermostat! The SmartSensor is a great addition—it helps your thermostat know the temperature in different rooms of your home, not just where the thermostat is installed. This way, it can make smarter heating or cooling decisions to keep you comfortable where it matt...
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PM26862
Reviewed at:
Ecobee
Posted Jul 25, 2025
Sensors
Way ways to expensive and not worth buying. The technology is old and should be using mmave at this point!!!!!
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shelly342
Reviewed at:
Ecobee
Posted May 21, 2025
good
I've bought two thermostats; they work well. My parents like that
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LunchBoxSteve
Reviewed at:
Ecobee
Posted May 15, 2025
Amazing Thermostat. They thought of it all!
I switched to Ecobee from another popular smart thermostat brand because there was a lot of things that really bugged me about that thermostat. The Ecobee 3 Lite blew me away. The advanced features it gives you for those of us that understand what these extra settings are for, are just amazing. I was surprised at how well engineered the Ecobee thermostat is, the thou...
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Arika
Reviewed at:
Ecobee
Posted Apr 25, 2025
How can I use Smart Thermostat
Ecobee's SmartSensor is simply perfect! It is actually one of the secret ingredients to making your home feel just right. It’s designed to pick up both temperature and motion, so your thermostat knows not just how warm or cool a room is, but whether someone’s actually there.
You can place it in rooms where you spend the most time—like your bedroom or home office—and ...
You can place it in rooms where you spend the most time—like your bedroom or home office—and ...
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Lthal
Reviewed at:
Ecobee
Posted Sep 25, 2024
Didn’t work
It literally was a dud for me. I followed all the onboarding and troubleshooting steps and it never registered on my Ecobee. For reference, I’m the CTO of my company so it’s not for lack of understanding how to set these things up. It just simply was a dud. Still waiting for a refund but we’ll see.
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RWB3
Reviewed at:
Ecobee
Posted Jun 22, 2024
Waste of Money and experience
I bought these smart sensors thinking they would help determine hot and cold spots throughout my house and they never work. They say a room is occupied when no one is even in there. It just tells you what the room temp is. I had this mounted on my wall in the living room with my alarm system set. At 1:30 am it detected motion when nothing was in my room at 1:30 am and 1...
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dp3368
Reviewed at:
Ecobee
Posted Feb 6, 2024
Unreliable
I’ve got five of these through the house, now two years old. One has completely stopped working and another drops in and out. Replaced the batteries to no avail l.
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Timmyt
Reviewed at:
Ecobee
Posted Dec 20, 2023
Amazing difference to our home climate
These satellite sensors have completely changed the climate dynamics of our home. Let me explain. We live in a 100+ yo brownstone with small rooms and several floors. Up until we bought our Ecobee thermostat & sensors 5 months ago, we had no real way to calibrating room temps. Sometimes I would fiddle with the register grates, but then rooms that had been cold were now ...
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AdamJM
Reviewed at:
Ecobee
Posted Dec 6, 2023
Awful Product
Definitely would not recommend these room sensors. They do not work and are a waste of money. It adjusts the temperature 5-10* colder in my 3 year olds room so during the night it drops into the 50’s. You would think the room sensor would not let that happen.
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SadEngineer
Reviewed at:
Ecobee
Posted Nov 25, 2023
Temperature Averaging - No Humidity Sensors
Works perfectly fine for temperature monitoring, but for the price should also measure humidity. there are parts of the world where humidity control is a concern, and being able to monitor it in different parts of the house would be extremely useful, as the thermostat is able to turn on the ac to lower the humidity.
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Lisa67
Reviewed at:
Ecobee
Posted Aug 9, 2023
So glad and saving money since I had this put in!
I am a renter and have seen my electric bill jump so much in the last 2 yrs. I saw on my bill that they had a program that they would come out and access ways you can save money free of charge. My landlord was 100%
behind this! Well they came and installed an ecobee thermostat! The one we had here was very old ! Now I can program what temp I want during the day for ac...
behind this! Well they came and installed an ecobee thermostat! The one we had here was very old ! Now I can program what temp I want during the day for ac...
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AZHeatMeiser
Reviewed at:
Ecobee
Posted Jul 10, 2023
They don't work
I have one for each room and though it is nice to get an idea of which room tends to run hot to be honest unless your house is on an automatic zone setting then your AC will run and run and run and one part of your house will be freezing while the other part is ok..
I ended up removing all of them and now the main thermostat controls everything and so far so good.
I ended up removing all of them and now the main thermostat controls everything and so far so good.
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Response from Staples :
ecobee SmartSensor works by measuring the temperature and occupancy in the rooms that matter most to you. You can customize the sensor participation in each of your Comfort Settings. For troubleshooting assistance, please reach to Customer Support at ecobee.com/get-help.
ecobee, July 17, 2023
Hari
Reviewed at:
Ecobee
Posted Apr 30, 2023
Sensor eretic behavior
Not up to expectations.
Had to replace from 2 property.
It gets minds of it own amd start AC in middle.of winter...
Had to replace from 2 property.
It gets minds of it own amd start AC in middle.of winter...
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Response from Staples :
That doesn't sound right. Please reach out to our Customer Support team for troubleshooting assistance at ecobee.com/get-help.
ecobee, May 1, 2023
Flo1234
Reviewed at:
Ecobee
Posted Mar 23, 2023
Worked fine for awhile
After latest software upgrade the thermostat does not work properly. Temperature drops significantly and heater just won’t turn on. I do not recommend this product.
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Response from Staples :
That's not the experience we want you to have. Please contact our Customer Support team for troubleshooting assistance. You can reach them at ecobee.com/get-help.
ecobee, March 30, 2023
Adie
Reviewed at:
Ecobee
Posted Mar 18, 2023
This is the main flaw
I’ve always been using the solution. I believe the main flaw is on the temp sensors not being smart enough. I say this based on all tests and tweaks I’ve made with it over the course of using it. Temperature detection is spot ON but occupancy detection does not. The main flaw is the refresh rate for occupancy detection. It can’t be changed and takes more than 20 minutes...
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