Customer Reviews for OtterBox Commuter Series Maven Way Cover for iPhone 13 mini (77-85872)
87 reviews
Most helpful positive review
Posted Jan 2, 2025
Love it!
Love my OtterBox - I’m a bit of a clutz and it helps me hang onto my phone and protects it if I do drop it!
VS
Most helpful critical review
Posted Sep 30, 2023
Apple, then Otterbox, make the same mistake!!!
The quality of this product is fine, but the design is horrendous. I purchased it because it's a bit thicker than other cases, and I was excited that it was going to level out the bumper on the back of the phone which surrounds the camera lens array, so the phone would sit flat. Turns out that I just traded one annoying ridge for another. The bumpers on the side of the...
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C F D
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 2, 2025
Love it!
Love my OtterBox - I’m a bit of a clutz and it helps me hang onto my phone and protects it if I do drop it!
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Marianne
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 2, 2025
OtterBox phone cover
Love my new phone cover! It is great to protect my phone.
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Carlos
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 27, 2024
It fell apart!
I’ve had my case a matter of weeks. It broke already!
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Response from Staples :
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
November 29, 2024
Steve
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 7, 2024
Not sure if this second one will last either
I bought my first Otterbox because it had a flap that covered the charging port. This is important because, as a welder I need to keep metal particles out of the port. The tab broke off just after the warranty expired. I purchased a second one. Hopefully the tab will stay on longer.
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Response from Staples :
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
November 8, 2024
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 29, 2024
Amazing but flap doesnt shut
iPhone 12 mini (2 tone) case is amazing. little flap that goes over the charger hole wont stay in place but i assume their just like that at first. a couple weeks later its inching toward going shut, even if it never does i find that overlookable beings as quality is through the roof.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 25, 2024
Works for me
Not what I expected but it does the job. The case doesn’t have the grippy texture of the old Commuter series but time will tell if this new iteration is better.
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Rowebiker
Verified Buyer
Reviewed at:
otterbox.com
Posted May 12, 2024
No worries
No worries when I drop my phone. I like the cover over the charge portal to keep it clean.
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Me DD
Verified Buyer
Reviewed at:
otterbox.com
Posted May 1, 2024
Dropped phone already! Otterbox did it’s job
Love the new otterbox for my iPhone 12 mini. Don’t trade-in phones often. The otterbox will keep it safe for yrs
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patpatpatpat
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 4, 2024
case not snug enough so phone pops
Love the size of this case--beefy but not too beefy. BUT the case is not tight enough on the phone and it regularly starts to pop out of the case.
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Response from Staples :
Hello! We apologize that you are experiencing an issue with the device popping out of the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
January 8, 2024
Cohunter
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 23, 2023
Nothing special
It’s a typical otterbox, bulky, but protective. Gets the job done, but not impressed.
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Response from Staples :
Hello! We hope you enjoy the protective nature of the Commuter Series case as you use it to protect your device. Should any questions arise, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
December 27, 2023
Pierce Carpenter
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 12, 2023
Top Rsting on iPhone 13 mini box
The box was an easy install with the phone. Once installed it’s formal in there, it will not fall out. It looks good. It doesn’t affect the audio. And you get full visual. Just what I needed and just what I wanted, a five star box.
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John
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 12, 2023
Commuter
Love the Commuter Case. Great fit with iPhone 13 mini. Good colors. Rubberized edges are the best part.
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JCush
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 30, 2023
Apple, then Otterbox, make the same mistake!!!
The quality of this product is fine, but the design is horrendous. I purchased it because it's a bit thicker than other cases, and I was excited that it was going to level out the bumper on the back of the phone which surrounds the camera lens array, so the phone would sit flat. Turns out that I just traded one annoying ridge for another. The bumpers on the side of the...
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Response from Staples :
Hello! We apologize that you are experiencing an issue with your Commuter Series case and the ability to have it sit flat on a flat surface. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
October 2, 2023
Ethan
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 30, 2023
My go-to cover
Phenomenal cover. Not too bulky, but still a 2 layer case. Hard plastic outside helps it slip in and out of a pocket easily, but has 2 rubber spots on the back that help it not slide around on smooth surfaces.
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Kanny
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 19, 2023
Built to Last
Otterbox never disappoints me. Their cases are truly built to last. Been buying their cases for years, and they’ve protected my phones from countless drops and damage. I’ll be a longtime customer, that’s for sure!
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Taco
Reviewed at:
otterbox.com
Posted May 26, 2023
Awesome!!!!!!!!!!!!!!!!!!!
I dropped this 12 feet onto hardwood floor, and there isn’t a single scratch on my phone. Worth the $$
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Rcole42
Reviewed at:
otterbox.com
Posted May 4, 2023
Doesn’t fit iphone mini 13 well
This case doesn’t fit my iphone 13 mini very well. A couple of fitting problems are the charging port cover, and the corner that the cameras are in.
The charging port cover does not close all the way and sticks further out than it should. Also, the case does not fit correctly in the corner that the cameras are in. The hard outer shell does not fit into the silicone in...
The charging port cover does not close all the way and sticks further out than it should. Also, the case does not fit correctly in the corner that the cameras are in. The hard outer shell does not fit into the silicone in...
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Response from Staples :
We're sorry to hear about your discouraging experience with the Commuter Series case for your iPhone 13 mini. This is a bit surprising to hear though since we designed this case to be seamlessly compatible with the unique features of your exact device. We'd like to dive a bit deeper into things with you in order to better understand what's going on here. Please give our friendly Otters a call at 1-855-688-7269 and they'd be more than happy to help find the best path forward for you.
Kindly,
OtterBox Customer Support
OtterBox, May 5, 2023
Abby
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 13, 2023
This case is an easy 4/5 stars
I love this case! I didn’t rate it 5 stars for two reasons though. First, the hard plastic is slippery. The grippy part on the sides is great but it’s hard to hold. Then again, I have butterfingers which is why I bought the case. The durability has been great for that reason. Second, the depth of the case makes my phone feel thick! It’s because of the all around screen...
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Jess
Reviewed at:
otterbox.com
Posted Mar 28, 2023
Wouldn't buy again
We bought otter box phone cases because they have a good reputation. I got this one for my iPhone13 and my husband got a different one for his pro. Honestly I am not overly impressed as they have only lasted 9-12 months before breaking. Yes I know I can get a replacement, but for the price I would expect the case to last 2-3 years.
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Response from Staples :
Hey there Jess! We're sorry to hear about your frustrations with our Commuter Series case! We want to ensure that our customers are satisfied with both the protections and style of our cases. We appreciate your feedback on this, and we will be sure to pass it along to the correct teams for you. In the meantime, we would be happy to get you a replacement case through our product warranty. Just give our friendly Otters a ring at 1-855-688-7269 and they will be sure to get you taken care of.
Best,
OtterBox Customer Service
OtterBox, March 29, 2023
JPCass
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 8, 2023
Safe and Secure
My case is great, after going a couple days without it I can relax. Handling the phone without a case was difficult. I was nervous it would slip out of my hands and shatter. The case is easy to hold, doesn’t slip, stylish and above all, my phone is safe! The color is attractive and the feel of the case in your hand is secure.
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