Customer Reviews for OtterBox Defender Series Pro Black Rugged Case (77-83531)
93 reviews
Most helpful positive review
Posted Oct 5, 2021
Iphone 13 pro fits perfectly
I bought my case from AT&T. At first glance, many people would think to shove their phone into the case and force it to fit. No!!!! You actually have to take the existing case apart. Take off the silicon covering, then take the hard case underneath apart, then you put your phone in. It should fit perfectly.
VS
Most helpful critical review
Posted Nov 28, 2021
Disappointing
I bought this for my iPhone 13 pro thinking it was just like the last otter box cases I’ve owned. It is such a disappointment! The old otter box cases had the rubber on the outside and the polycarbonate shell on the inside. This was much better then how they are now. I work in construction and the putter cover being rubber saved my phone against so many falls and drops....
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Old Geezer
Reviewed at:
Otter Box
Posted Feb 9, 2025
Case for old phone
Great protection and belt clip. Glad you still make this model. Prefer a color, rather than black, but just happy that I have a new Otterbox for my phone. The old one wore out after 3 years of heavy use.
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Eileen
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Otter Box
Posted Jan 24, 2025
Not compatible with MagSafe
It is heavy duty but it does not have MagSafe charging so I can’t even use the charger I bought.
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Laurac
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Otter Box
Posted Oct 7, 2024
Otterbox for 13Pro
Smooth order transaction and received in a timely manner
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ZACH
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Otter Box
Posted Jun 18, 2024
Sleek, Durable, & Reliable
A sleek durable case that's reliable. I've purchased the Defender series for many iPhones and the iPod touch when it was still around. My family also uses this case and they like it as well.
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Jennie
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Otter Box
Posted Jun 5, 2024
Only Phone Case I trust
Obsessed! I love the defender series! It’s the only case I trust on my phone! I love the dual protection! I don’t think it’s too bulky and think it’s perfect if you need max phone protection coverage!
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LYN C
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Otter Box
Posted Apr 21, 2024
Tough Case Tough to Install
I am unable to get my phone into the new case. There are no written instructions, just unlabeled pictures. Since my phone has crackling on the back, I won’t force it (And it doesn’t make sense that that would be required anyway!). I’ll ask the tech to put my phone in the new OtterBox when he does the phone repair.
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Dana
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Otter Box
Posted Apr 11, 2024
Love it!
I love this case! It seems to protect my phone very well! I highly recommend it!
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King
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Otter Box
Posted Mar 8, 2024
Otter box defender iPhone 13
Durable. I’m rough on them and they last me 12 to 18 months
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Lee B
Reviewed at:
Otter Box
Posted Feb 20, 2024
Best phone case I’ve ever had
Fits great, durable. I drop my phone more than I’d care to admit and I knew an Otterbox was going to be my best bet after numerous recommendations. Happy I got it and my phone is too. Shipping was fast.
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khitch
Reviewed at:
Otter Box
Posted Jan 15, 2024
Keep loosing phone from Belt clip..
The first one I bought for my phone broke...the other problem I had with was the phone was loose in the belt clip..Kept falling out...Otterbox sent me a new one and the phone is doing the same thing...the pne is loose in the clip...I stopped using the clip because it would fall out..If I could find a pice of foan rubber with adhesive about an 1/8 of an inch thick it wou...
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Yeah
Reviewed at:
Otter Box
Posted Dec 21, 2023
A must
Amazing for . I wish you guys would make the waterproof case for iPhone . I had a waterproof one with my iPhone 7 . Having to buy TWO expensive products to protect my phone is annoying
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Robert Torrenegra
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Otter Box
Posted Nov 17, 2023
Clumsy iPhone User
This is a great product and it protects your phone while give you it a sleek feel and look.
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Rita
Reviewed at:
Otter Box
Posted Oct 2, 2023
Clip that works
Clip on belt holds as the one from Verizon did not, although it is the same style. Hopefully will not lose my phone every time I move!
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Flash
Reviewed at:
Otter Box
Posted Aug 10, 2023
Otterbox Defender Phone Case for iPhone 13 pro
love this case Camoflauge perfect for my phone. The orange on the front helps a lot.
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Jenn
Reviewed at:
Otter Box
Posted Jun 26, 2023
what happens when OtterBox buys out lifeproof
I miss the old defender series that had a plastic cover over your screen
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Elyse
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Otter Box
Posted Apr 20, 2023
My 3rd otter box
Excellent product --it's the only thing I will use for my smart device
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J Brown
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Otter Box
Posted Feb 15, 2023
Protects but stretches out
Case is sturdy and protects phone well. However, after just a few months, the corners seem to get stretched out and start pulling away. Could be better.
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Fred
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Otter Box
Posted Feb 12, 2023
Outer layer
Solid and sturdy, unfortunately the outer keyed tends to break at the point where it hits the holster.
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Emilio
Reviewed at:
Otter Box
Posted Feb 12, 2023
Best Cases Hands Down
I've been using otterbox cases on my phones for decades. They are by far the best cases on the market in my opinion. The warranty is outstanding and the process to file a claim is 100% painless. Cheers.
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Rish
Reviewed at:
Otter Box
Posted Jan 30, 2023
Doesn’t fit well
I bought defender pro from target. The case losses it’s form after 2 months of usage. The rubber is coming out of place. It is also not pure MagSafe case, it intermittently losses the connection. Image attached of the loose design
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