Customer Reviews for OtterBox Symmetry Series+ Clear Cover (77-83638)
41 reviews
Most helpful positive review
Posted Sep 15, 2025
OtterBox iPhone 13
I love this clear one I dropped my phone all day long
VS
Most helpful critical review
Posted Feb 9, 2022
Jenny
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 15, 2025
OtterBox iPhone 13
I love this clear one I dropped my phone all day long
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Gary Meek
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 12, 2024
Best phone case ever!
#1 Best Phone case ever! Really! My 3rd one. I won’t buy another brand.
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Mark
Verified Buyer
Reviewed at:
otterbox.com
Posted May 31, 2024
Great case
Love this case. Dropped my phone in first days after owning with no issue at all. Love the clear, and magsafe!
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Pepper484
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 10, 2024
It does the job!
Does what it’s supposed to do! Ive consistently used otter box products for my phones. I bought this because I didn’t think my case would work with the 3 in 1 charger I bought…turns out my case does, so my wife decided to commandeer this and she loves it! Durable, stylish to display the iPhone…side note- she happened to drop her phone and it protected it!
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Cook007
Reviewed at:
otterbox.com
Posted Dec 13, 2023
A Bit Disappointed
Love Otter Box and trust them to protect my iPhone. Also loved the look of this Otter Box on my white IPhone when I purchased it. It’s a clear glitter case with the MagSafe feature. It was sleek and smart looking, not so much now. The edges are no longer clear but yellowing more and more each day. I never had a clear case before. Do they all turn yellow?
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Response from Staples :
Hello! We apologize that you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
December 13, 2023
Drew
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 10, 2023
Otterbox
The fit is perfect and the clear cover let’s my color I phone be seen.
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Kate
Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 22, 2023
I stand by OtterBox
I drop my phone constantly on all kinds of different surfaces and the case holds up.
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Ashley
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 22, 2023
Yellowed
case is decent and still pretty, but has definitely yellowed and the yellow is kind of prominent around the edge of the case
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Response from Staples :
We're happy to hear that you're still liking your Symmetry+ Series case, but we're sorry to hear about your case discoloring. We would be happy to help you out with a replacement case through our warranty! Give us a ring at 1-855-688-7269 and we will make sure to clear things up with a new case!
OtterBox, January 26, 2023
Kerry
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 17, 2022
New case
It has worked well so far. Hopefully it will keep my sons phone safe
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billk
Reviewed at:
otterbox.com
Posted Jul 6, 2022
more yellow than clear
Bought this 6 months ago, the top (rubbery) half is no longer clear it is more yellow/brown and just a BAD looking case at this point. If you can't figure out how to make a true non-yellowing case then maybe you shouldnt sell one!
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Response from Staples :
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
OtterBox , July 7, 2022
Esther
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 19, 2022
Love the grippy sides
I have the Aneu in Borisov as well and that was really slippery especially the back. This one is perfect. Love the clear casing that shows off the colour of my phone and the lovely grippy sides. Hopefully it doesn’t yellow too soon.
One more point is that I’m from Asia and Otterbox Asia doesn’t seem to have the MagSafe version for Symmetry Clear so I had to find my ow...
One more point is that I’m from Asia and Otterbox Asia doesn’t seem to have the MagSafe version for Symmetry Clear so I had to find my ow...
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Mojo
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 3, 2022
Protection for My New Phone
Easy to install. Looks good. Obviously works, because I dropped the phone about 2 feet onto concrete patio with no damage.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 17, 2022
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Verified Buyer
Reviewed at:
otterbox.com
Posted Feb 9, 2022
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Alliecat
Reviewed at:
otterbox.com
Posted Jan 17, 2022
Great case, but turned a bit yellow
My mom has been using this case for about 2 months, she absolutely loves the feel and size of the case. However it’s no longer a clear case, it already turned colors. Only good part is she has the pretty blue phone so it kinda looks like it’s a ombré effect. My mom wears a ton of makeup, so it’s bound to pick up some of the pigment. She cleans it almost everyday wit...
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CCTX
Reviewed at:
otterbox.com
Posted Dec 7, 2021
More of an orange-red color
Haven’t gotten a chance to use it on my phone yet, so I can’t speak to how well it protects the device. But when I received the case in the mail yesterday, I was disappointed that it was more of an orange-red than a true red like the image shown online. I’m debating returning it or exchanging it for the blue color case.
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Response from Staples :
Thanks for the heads-up on the discrepancy you noticed between the In The Red Symmetry Series+ Case you received versus the images you saw online.
Although we put forth our best effort to ensure an accurate representation is posted to our product listings, the vast number of devices available these days, along with their subsequent settings, makes for quite the challenge when it comes to trying to get everyone to be seeing the same thing.
Feel free to give our friendly Otters a call at 1-855-688-7269 if you decide you'd rather go with a different color and we'll be happy to help set up a return of the item in hand and get a new order started for the other.
Best,
OtterBox Customer Service Team
OtterBox, December 8, 2021
TOM R
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 13, 2021
Good case and charges better
I like this case. It was easy to install and I especially am glad I got the MagSafe back. My phone now charges with the case on much more reliably on the Samsung charger pad
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Down50Bucks
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 13, 2021
Discoloration and dust
I’ve been using the case for about a month and I don’t love it as much as I thought I would. It’s turning blue from my jeans and a lot of dust gets inside particularly around the camera module and the charge ports. Also the bumper around the screen is not protective enough against drops, it’s visibly too flush with the display to offer any protection.
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Response from Staples :
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe. We appreciate your feedback about the discoloration and dust troubles with your case, and we'll be sure to let our design team know about your experience. Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
OtterBox , November 16, 2021
Orli
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 10, 2021
Love that it’s clear
I bought this a month ago and works great. It’s a looser fit than I thought, but i am able to put my business card in the back in case I misplace the phone. Works great and gives you something to grip onto instead of a smooth surface.
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cmack093
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 9, 2021
Very Nice!
This case protects my iPhone 13 pro very well. Originally bought the non-MagSafe version, first, then upgraded to this one. Integration with MagSafe is wonderfulo
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