Customer Reviews for StarTech 50' DisplayPort® Audio Video Cable With Latches M/M, Black

Hello Ian, We pride ourselves on our high-quality standards and are sorry to hear about the problems you're having with our DISPLPORT50L. This cable supports a maximum resolution of 1920x1200 and if you're using the cable at a higher resolution it may cause problems with the video signal. If your video signal is 1920x1200 it may indicate that the cable you received is faulty and we'd like to make this right. The DISPLPORT50L has a lifetime warranty with lifetime technical support and you can contact us for assistance at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.