Customer Reviews for OtterBox Defender XT MagSafe Rugged Case for iPhone 15/14/13, Shock Absorbing, Black (77-92970)
348 reviews
Most helpful positive review
Posted Jan 25, 2026
LOVE
Love otter box products! Absolutely best phone cases!
VS
Most helpful critical review
Posted Mar 18, 2025
Not designed specifically for 16e - beware
We bought the new iPhone 16e on launch day and bought this case. However, the opening for the camera is sized for the larger iPhone 15/16. It is oversized for the single-camera 16e. If you’re looking for a case specifically designed for the 16e, look elsewhere. I ended up buying smoother case specifically designed for the 16e and was much happier. Too bad I bought t...
Read full review
Chamm
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 27, 2026
Great but not for us
Cute and sleek looking but not durable. Corners are already coming undone, doesn’t work well with the screen protectors, tried multiple kinds and they all crack or lift.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! Thank you for your feedback! We are always updating our product portfolio with different colors and designs for every yes! To stay up to date on our latest offers, we do recommend signing up for our newsletter!
January 27, 2026
Cassandra
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 25, 2026
LOVE
Love otter box products! Absolutely best phone cases!
0up votes 0
0down votes 0
Report
Caroline P
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 5, 2026
The only case for my phone!
I haven’t had an OtterBox defender since my iPhone 5c (a LONG time) because they were so bulky and big. So for years I decide to always go with a cheaper, less durable case that I could find at any store. Because of this, I always had a crack phone. I recently purchase a new one and decided to try out the new style of defender. I was pleasantly surprised at how much sli...
Read full review
0up votes 0
0down votes 0
Report
Ronald
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Awesome product’s
We have used defender OtterBox products for years that’s why we keep buying them
0up votes 0
0down votes 0
Report
M of NM
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 11, 2025
Rugged and durable
I have always used Otterbox for my phones since my first iPhone 3. They have saved my phone on may occasions. Very rugged and durable. I do not activate a new phone until it is safe in an OtterBox.
0up votes 0
0down votes 0
Report
Maddie
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 9, 2025
Great quality
Great quality, easy to put on and I love the color.
0up votes 0
0down votes 0
Report
RJHH
Verified Buyer
Reviewed at:
otterbox.com
Posted Nov 6, 2025
iPhone 15, Defender series
I accentially dropped it on my tile floor and itlanded on the top corner of the case and there is a glass spider there. I'm hoping it's only the glass screen protector and not the actual screen.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! We’re sorry to hear about your damaged item. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
November 7, 2025
Bill
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 30, 2025
Superior Company
I had great service, and support thru out the process. Will always buy from them.
0up votes 0
0down votes 0
Report
Mr Xmas
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 8, 2025
Silent button very very difficult the press
Have only had Otterbox’s and will continue with the brand especially after watching my phone slide down a roof and hit the pool deck below. Phone undamaged. My low rating is due to difficulty pressing the silent bottom on the side. Most time I need to find something other than my finger to press the Otter Box hard enough
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! Thank you for your feedback! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
September 9, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 17, 2025
A must have for butterfingers!
Good choice! I’ve dropped it quite a few times and phone stays safe.
0up votes 0
0down votes 0
Report
Nadine P
Verified Buyer
Reviewed at:
otterbox.com
Posted Jun 26, 2025
Pink OtterBox for iPhone 15
The OtterBox has held up through falls and banging. I love the color too. It's perfect for my phone.
0up votes 0
0down votes 0
Report
AJKAK
Verified Buyer
Reviewed at:
otterbox.com
Posted May 22, 2025
Easy to install and looks great!
Easy to install and looks great! My kids like the design. Not bulky.
0up votes 0
0down votes 0
Report
Moe Ritchie
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 5, 2025
Thinner but better
I love the new hearty but thinner design. I’ve dropped my phone a couple of times and the otterbox has performed perfectly.
0up votes 0
0down votes 0
Report
KcKing
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 22, 2025
Great Case!
Case fits perfectly and MagSafe works very well even though the iPhone 16e does not have it built in. Wish they would send the holster clip with it when purchased or at least give the option but did get it a few days later after redeeming the voucher.
0up votes 0
0down votes 0
Report
16e Launch Buyer
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 18, 2025
Not designed specifically for 16e - beware
We bought the new iPhone 16e on launch day and bought this case. However, the opening for the camera is sized for the larger iPhone 15/16. It is oversized for the single-camera 16e. If you’re looking for a case specifically designed for the 16e, look elsewhere. I ended up buying smoother case specifically designed for the 16e and was much happier. Too bad I bought t...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! Thank you for the feedback regarding our case! Our Otters are working diligently on your request for return. If you have any questions, please give our Customer Service Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
March 20, 2025
GLewis
Verified Buyer
Reviewed at:
otterbox.com
Posted Mar 14, 2025
Excellent case
The case is attractive and study, yet not too bulky and it gives the peace of mind of not worrying about dropping your phone.
0up votes 0
0down votes 0
Report
FireBorb
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 30, 2025
Good case!!
Good quality case! Would highly recommend to others.
0up votes 0
0down votes 0
Report
jersterT58
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 26, 2025
Charging
nice to have the protection needed and still be able to charge through the case.
0up votes 0
0down votes 0
Report
Kyle
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 16, 2025
Case
Does no work on wireless charger and back of case is already starting to peal
0up votes 0
0down votes 0
Report
Response from Staples :
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
January 20, 2025
Doug W
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 13, 2025
Very Satisfied
Very nice case! I upgraded from a older Defender case to get the Maglock case.
0up votes 0
0down votes 0
Report