Customer Reviews for Samsung Galaxy Watch6 Classic Smart Watch, 47mm, Black (SM-R960NZKAXAA)
Item # : IM1HJ6910
Model # : SM-R960NZKAXAA
- Smart Watch powered by Wear OS, compatible with Android and iOS
- Stainless Steel case with Sapphire Crystal Glass; Leather band
Price is $369.14
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
1362 reviews
Most helpful positive review
Posted May 8, 2025
Glaxy watch 6 classic
The features suit working professionals.
Awesome watch.
Awesome watch.
VS
Most helpful critical review
Posted Aug 2, 2025
Battery issues
Watch is okay but the battery dies 5 hours after I take it off the charger. I've made sure that I cut things out I don't use or notifications but still the battery dies out.
Disappointed
Reviewed at:
Samsung US
Posted Aug 14, 2025
Wildly Inaccurate
I have used Samsung devices since the first Note 1 and see the quality has dwindled while the price continues to rise. This watch has been the most inaccurate of all of the other four watches I've owned. Since recent updates in second quarter of 2025, the watch can't calculate sleep properly. It shows that I am awake hours of my night now when I'm not and it seems that ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Good day Disappointed,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch6 Classic. We value your candor as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help resolve what you may be experiencing with your features. Do not hesitate to reach out to Samsung Support if you would like any further assistance afterward. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
, August 15, 2025
Ricky
Reviewed at:
Samsung US
Posted Aug 9, 2025
Watch face complications hit and miss
Doesnt work with all APPs. I configured my watch face and added google messages as a complication but I reset my watchface and google messages is no longer listed under default apps to add on watchface. Also, my ring app worked flawlessly on apple watch but on Calssic 6 not so well, I like the watch but disappointed in Samsung support and bugs the watch OS has. Even thi...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hey there Ricky,
Thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch6 Classic. We value your candor as we improve the performance and functionality of our product line. Incompatibility, such as outdated versions, or if the app developer has not included support for the specific device or operating system version may be the culprit when it comes to your specific app functionality. A factory reset on your Watch6 Classic will remove all apps and data, essentially returning the watch to its original factory state. This means you'll need to re-pair the watch with your phone and reinstall any desired apps from the Google Play Store. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Manage apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00061436/
, August 20, 2025
Amethystbruiser1975
Reviewed at:
Samsung US
Posted Aug 2, 2025
Battery issues
Watch is okay but the battery dies 5 hours after I take it off the charger. I've made sure that I cut things out I don't use or notifications but still the battery dies out.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello there Amethystbruiser1975,
Thanks for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch6 Classic. We value your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Various factors can be impacting your Galaxy Watch6 Classic battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch6 Classic battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
, August 4, 2025
EJCB
Reviewed at:
Samsung US
Posted May 8, 2025
Glaxy watch 6 classic
The features suit working professionals.
Awesome watch.
Awesome watch.
0up votes 0
0down votes 0
Report
Response from Staples :
Good day EJCB,
Thank you for taking the time to share your sentiments with us about using your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. We're ecstatic to hear that you've been enjoying the awesome features that your Galaxy Watch6 Classic has to offer. If you would care to share any other feedback with us, please feel free to reach out to Samsung Support. We'd love to hear more. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch6 Classic
https://www.samsung.com/us/watches/
, May 8, 2025
Leon
Reviewed at:
Samsung US
Posted Apr 10, 2025
Great watch
Love the classic design and big face. Awesome watch.
0up votes 0
0down votes 0
Report
Al Terego
Reviewed at:
Samsung US
Posted Apr 5, 2025
A real nice watch
Real nice watch. A little bigger than my old one but nor obtrusive or bulky. My only qualm is why the blood pressure reading feature isnt active when as i understand it it has the capability.
0up votes 0
0down votes 0
Report
Response from Staples :
Aloha Al,
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch6 Classic. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. The Galaxy Watch6 Classic does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
, April 9, 2025
Patrick
Reviewed at:
Samsung US
Posted Apr 5, 2025
Expert answered all my questions
samsung expert answered all my questions. Thank you samsung
0up votes 0
0down votes 0
Report
Doc24
Reviewed at:
Samsung US
Posted Feb 28, 2025
Great watch
I have a Galaxy watch 4 and I've really enjoyed it
0up votes 0
0down votes 0
Report
Chris
Reviewed at:
Samsung US
Posted Feb 9, 2025
Not All It's Cracked Up to Be
I originally bought this watch to track my sleep, heart rate, and SpO2 during sleep. However, I'm not sure how accurate it is, especially working in the medical field. It's nice to have during the day, but I have no idea how to use all the features. It's just useful to me. I looked at other sleep tracking devices and this fit my budget at the time.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Chris,
Thanks for taking the opportunity to share your experience with us regarding your Samsung Galaxy Watch6 Classic. We would love to be able to assist you with whatever you may be experiencing with your Galaxy Watch6 Classic features, however, we need more details than we currently have available before we can do so. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. For your convenience, I have included a few links to resources that you may like to review. Please feel free to reach out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/#health
https://www.samsung.com/us/support/downloads/
, February 10, 2025
Kenny
Reviewed at:
Samsung US
Posted Feb 7, 2025
Love it
Love the watch. Able to get 3 days on a charge. Able to do everything and more.
0up votes 0
0down votes 0
Report
Andy
Reviewed at:
Samsung US
Posted Jan 30, 2025
Great looking and performing watch!
Great watch! Love the classic style look compared to the other watches, like the Galaxy Watch 5pro I traded in or the new Galaxy watch ultra.
Looks like a real watch with great smart watch features!
Decent battery life so far but a bit less then the 5pro I had before.
The rotating bezel makes the watch look and function better then those without! Again, giving it ...
Looks like a real watch with great smart watch features!
Decent battery life so far but a bit less then the 5pro I had before.
The rotating bezel makes the watch look and function better then those without! Again, giving it ...
Read full review
0up votes 0
0down votes 0
Report
Robert
Reviewed at:
Samsung US
Posted Jan 18, 2025
Galaxy watch upgrade
I'm very happy with my new watch. It has many of the features I'm used to and also new ones. Having all the features on my wrist is pretty cool.
0up votes 0
0down votes 0
Report
Colbey
Reviewed at:
Samsung US
Posted Jan 13, 2025
Battery life
Amazing battery last sooo long and fits snug to my wrist
0up votes 0
0down votes 0
Report
RMD2417
Reviewed at:
Samsung US
Posted Jan 7, 2025
Nice Watch?
Nice watch my only gripe so far is battery life. I’m getting about 2 days and that is with the battery saver option.
0up votes 0
0down votes 0
Report
Nope
Reviewed at:
Samsung US
Posted Jan 4, 2025
Wildcat
Love this watch. Easy to use and does everything i wanted. Only thing I wished there was more watch bands selection.
0up votes 0
0down votes 0
Report
Qdubb
Reviewed at:
Samsung US
Posted Jan 1, 2025
Watch 6 classic is awesome
Love it! Does everything expected. Had a watch 7 ultra and returned it cuz I liked this one so much!
0up votes 0
0down votes 0
Report
Response from Staples :
Howdy Qdubb,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
, July 2, 2025
Torie
Reviewed at:
Samsung US
Posted Dec 31, 2024
Fantastic
Easy to use. Love the bezel. Hooks up easy to the phone. No complaints just complements.
0up votes 0
0down votes 0
Report
Tiffany
Reviewed at:
Samsung US
Posted Dec 22, 2024
Definitely a must have
Got this for my husband and he likes the band and the size. The all black look is so sleek. The battery life seems to be really good also.
0up votes 0
0down votes 0
Report
DPatton
Reviewed at:
Samsung US
Posted Dec 22, 2024
Samsung Galaxy Watch 6 Classic
Love the watch. Just the right size (47mm) for me. Features are amazing.
0up votes 0
0down votes 0
Report
Vijay
Reviewed at:
Samsung US
Posted Dec 17, 2024
Good Purchase
Overall happy with the purchase. The battery life can be improved .
0up votes 0
0down votes 0
Report