Customer Reviews for OtterBox Symmetry MagSafe Phone Case for iPhone 15/14/13, Shock Absorbing, Black (77-92928)
Item # : IM1HN4831
Model # : 77-92928
- The OtterBox Symmetry Series MagSafe Phone Case (77-92928) is a Phone Case for iPhone 15, iPhone 14, and iPhone 13.
- It is MagSafe Certified. This means it has built-in magnets that ensure compatibility with MagSafe chargers and accessories, providing a secure and efficient connection.
Price is $59.37
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Over 30
260 reviews
Most helpful positive review
Posted Oct 1, 2025
New cover
Super cute cover and offers good protection for my phone.
VS
Most helpful critical review
Posted Oct 1, 2025
Failure
Failed to provide protection. I purchased thinking the otterbox name meant protection
Tiffany
Reviewed at:
otterbox.com
Posted Oct 1, 2025
New cover
Super cute cover and offers good protection for my phone.
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Deek
Reviewed at:
otterbox.com
Posted Oct 1, 2025
Failure
Failed to provide protection. I purchased thinking the otterbox name meant protection
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Response from Staples :
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
October 2, 2025
kate
Reviewed at:
otterbox.com
Posted Sep 9, 2025
wrong size case although advertised as 16
The i phone 16 case does not fit my phone. i do not have a 16 pro yet the advertised 16 does not fit.
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Response from Staples :
Hello Kate! This case is designed for the iPhone 16e, iPhone 15, iPhone 14 and iPhone 13! If you need assistance with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
September 9, 2025
Cliff
Reviewed at:
otterbox.com
Posted Aug 22, 2025
Needs a bigger right side button opening
The side button opening isn't really an opening and the button basically can't be used. I had to modify the case with a razor blade to enlarge the opening so the button could be used.
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Response from Staples :
Hello, Cliff! Thank you for your feedback. We have taken your feedback to the company for future consideration.
August 25, 2025
ValB
Reviewed at:
otterbox.com
Posted Aug 21, 2025
Excellent purchase
Attractive and sturdy case. Appreciate the magnet in the case that converts my iPhone 16e into a phone with which I can use magnetic charging devices
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Elizabeth
Reviewed at:
otterbox.com
Posted Aug 11, 2025
Strawberries will scratch off!
Cute phone case, but the strawberries started scratching off almost immediately. I've had it a little over a month and already need to replace it.
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Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
August 11, 2025
Reviewed at:
otterbox.com
Posted Jul 2, 2025
Happy Smily case
OtterBox sent me a free case for being part of their insider program and I love the one I chose. Graphics are great, MagSafe works perfectly and the case is very protective.
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Matt
Reviewed at:
otterbox.com
Posted Jun 25, 2025
Don’t buy
Not worth the money.. too heavy and the case cutout for camera of the iPhone 16e do not match.
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Response from Staples :
Hello Matt! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
June 25, 2025
David
Reviewed at:
otterbox.com
Posted Jun 7, 2025
Poor quality. Not equal to otterbox brand I loved
Not happy w case at all. Within a week the smiley drip art work started flaking away. You are otterbox and have a name to live up to. This case seems to be equal to a noname foreign company. Very disappointed. Been a otterbox user for ages. Thinking it time to consider changing brands.
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Response from Staples :
Hello David! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
June 9, 2025
Reviewed at:
otterbox.com
Posted Jun 3, 2025
Perfect for my requirement!
I needed a thing, clear back cover for my new iPhone 16e that would be compatible with my multiple chargers and stands.
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LouG
Reviewed at:
otterbox.com
Posted May 20, 2025
Nice phone case!
Great quality and phone protection. Color selection is also a plus.
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Cassie
Reviewed at:
otterbox.com
Posted Apr 21, 2025
Art Doesn’t Last
I’ve only had this case for around a month and the art on the back is flaking off. Disappointing. I would’ve expected more for the price.
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Response from Staples :
Hello, Cassie! We are so sorry to hear you are experiencing an issue with your case! Please reach out to our Customer Service Team via chat and we are most happy to assist with this situation.
Customer Service, April 23, 2025
deedee
Reviewed at:
otterbox.com
Posted Apr 19, 2025
Love this Case
Can't go wrong with an OtterBox case! Great fit and great Color.
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Leebo24
Reviewed at:
otterbox.com
Posted Apr 11, 2025
Good fit, not good feel
Good for but back of case is way too slippery. Very hard to hold phone.
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Response from Staples :
Hello! We are so sorry to hear the texture of this case was not to your liking. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation!
Customer Service, April 14, 2025
Megan B
Reviewed at:
otterbox.com
Posted Apr 10, 2025
Does not fit iPhone 13 as advertised.
Does not fit iPhone 13 as advertised. And then had to pay for shipping with return.
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
April 11, 2025
Reviewed at:
otterbox.com
Posted Apr 10, 2025
Beautiful color!!!
Beautiful color, easy to grip, excellent drop protection.
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Alex
Reviewed at:
otterbox.com
Posted Apr 6, 2025
Good strong case
Great case. Simple, strong and looks good. Perfect for my new IPhone 16e
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Amber
Reviewed at:
otterbox.com
Posted Apr 1, 2025
Great Case
This phone case is slim and I love it! I have dropped my phone multiple times and never had an issue. The case is built very well and does it job as to protecting the phone
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Shelly
Reviewed at:
otterbox.com
Posted Mar 30, 2025
iPhone 16e case
Got a 16e and it’s a nice phone case. Durable against if you drop it. It’s expensive but I didn’t like the other options so it’s good.
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WanderingLemon
Reviewed at:
otterbox.com
Posted Mar 28, 2025
A Good Case
The tracking was slower than expected, but when I contacted OtterBox support for assistance, I received help and eventually also received my phone case. It's a good protective case for my new phone.
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