Customer Reviews for OtterBox Defender Polycarbonate 11" Case for iPad Air (4th/5th/6th Generation & M2), Black (77-95220)
43 reviews
Most helpful positive review
Posted Nov 20, 2025
Otterbox Defender Case is my Go-To for all the devices I want to protect
I have been using Otterbox protectors for over 10 years. There are other great products out there but I have never had any bad results with any of my devices when I protect them with Otterbox. And their warranty can't be beat.
VS
Most helpful critical review
Posted Mar 7, 2025
Not happy!!
This is a piece of junk! Highly over priced. Had it for three days and the adjustable stand is stuck making it utterly useless. I would give it zero stars if I could.
hughestsbk
Verified Buyer
Reviewed at:
staples.ca
Posted Nov 20, 2025
Otterbox Defender Case is my Go-To for all the devices I want to protect
I have been using Otterbox protectors for over 10 years. There are other great products out there but I have never had any bad results with any of my devices when I protect them with Otterbox. And their warranty can't be beat.
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BRS1
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 22, 2025
Ipad
Too bulky. I've been waiting one week for a return authorization.
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
October 23, 2025
Lynn
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 20, 2025
Disappointed
I have had several Otter Box cases. I’ve never disliked them until this one. This feels cheap despite its cost. It is extremely difficult to open and use after storing it. The stand is impossible to use. It gets stuck and you collapse it. The stand has an opening for your IPencil while charging it . But no place to store your pencil when not in use. This model case was ...
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
September 22, 2025
Verified Buyer
Reviewed at:
otterbox.com
Posted Sep 14, 2025
The Ultimate in Protection
When we are in the market for a new Apple product, the first thing I do is buy the OtterBox Defender case specific to that product. My goal is to have the OtterBox case arrive prior to the Apple product arriving. This way, the Apple product receives what I believe to be the ultimate in protection from OtterBox immediately right out of the box. Thank you OtterBox for ...
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Alan M
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 7, 2025
Nice case
Nicely made case. But the stand feels like it’s going to break easily? The last one I had lasted a long time before it broke from a drop.
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Willied
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 29, 2025
Not quite what it was
Drop protection appears to be sound however, the stand is substandard. Especially inuprght mode .Very unstable.
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Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
July 30, 2025
John
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 11, 2025
Good case, bad screen protector.
Ditch the screen protector. While this can be labeled as a tough case as I have many fall down stairs, the built in screen protector fails. I find it rather difficult to touch the protector and have the iPad screen respond to my touch. It feels like there is a small gap between the iPad screen and the built in screen protector, and that maybe causes the issue? If messy ...
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Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
July 14, 2025
Dave N
Verified Buyer
Reviewed at:
otterbox.com
Posted Apr 27, 2025
Exactly what I was looking for!
Very good protection! The case is very well made. The clear screen protector reduces the touch sensitivity slightly so I removed it from the case. If kids were using it I’d leave it on. Not that big of an issue. I’m the only user and don’t have to worry about damage. For example, I had my last iPhone for 9 years and never damaged the display but did drop it a couple ti...
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Audrey
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 7, 2025
Not happy!!
This is a piece of junk! Highly over priced. Had it for three days and the adjustable stand is stuck making it utterly useless. I would give it zero stars if I could.
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Response from Staples :
Hello Audrey! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
March 7, 2025
DeneOMae
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 28, 2025
Case for iPad Air 11-inch
I love the otterbox case for my iPad Air 11-inch (M2); however, I have a hard time opening and closing the case.
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Response from Staples :
Hello! This case is meant to be installed and remain on your device to provide the best available protection! But we make a variety of cases for every need! Please give our Customer Service Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
January 28, 2025
Ray Osan
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 2, 2025
iPad 11in pro case
Great product except it doesn’t feel as sturdy as the 9.7 inch. I think that’s because of the the way they had to make it to work with detachable keyboard. Other than that it’s a great product.
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Kaden
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 24, 2024
Great product!
Overall amazing product and the little side door for the magnetic Apple Pencil works great! The only downside was the hard plastic pencil holder that comes with the stand. It held the pencil too well to the point I felt that I was damaging my pencil trying to get it off and on, so I just took it off haha.
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Sayeeda
Verified Buyer
Reviewed at:
otterbox.com
Posted Oct 15, 2024
I love it!!!
This case is fantastic! It keeps my iPad safe during my daily use, including commuting. The case is very strong and has a built-in stand and hard cover to protect the screen when not in use and traveling. I absolutely love it! I get this same kind of case for all of my iPads each time I upgrade my iPad. I wouldn't use any other case, seriously! I f you care about your i...
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Signman
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 4, 2024
Defender case for iPAD
Plastic cover/lens looks like water between iPAD and cover. I cleaned lens and iPAD several times with same results.
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Response from Staples :
Hello! We are so sorry to hear you are experiencing an issue with the screen protector portion of this case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
August 5, 2024
Holiday styles
Verified Buyer
Reviewed at:
otterbox.com
Posted Aug 1, 2024
Outer box air
Brought this because it will protect against anything but a bit bulky still happy
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Nevadahalfrack
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 28, 2024
Incredibly durable, and as tough as my UTV.
Our first Otterbox was for our phones (iPhone 4?). As we are offroad in the desert a lot it showed its stuff. We’ve had them ever since for iPads too. Good enough for the military good enough for me.
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Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 25, 2024
Best case
The best no doubt plus guarantee always there it is really good price worthy
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The Bearded Wonder
Verified Buyer
Reviewed at:
otterbox.com
Posted Jul 21, 2024
READ HERE
As always, incredibly Sturdy case. Mine travels to all sorts of places for my clients to view video on. I’m never worried about where we’re heading. Everything is well made and the quality we expect from Otterbox. 2 issues - the screen protector sucks itself to the screen leaving waves of air pockets that can be annoying and confusing to clients at times - additionally,...
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