Customer Reviews for OtterBox Thin Flex Phone Case for Samsung Galaxy Z Flip7, Shock Absorbing, Clear (77-98216)
10 reviews
jzuck
Reviewed at:
otterbox.com
Posted Nov 3, 2025
DOES NOT PROTECT THE HINGE WHEN PHONE IS CLOSED
Unlike many other, far less expensive protective cases for the Galaxy Z Flip7, the OtterBox case does not protect the hinge when the phone is closed. This is a major deficiency.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
November 4, 2025
Den R
Reviewed at:
otterbox.com
Posted Oct 3, 2025
Samsung Galaxy Flip 7
Purchased this item, thought it would be more rugged for protection
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
October 6, 2025
Charlie
Reviewed at:
otterbox.com
Posted Sep 12, 2025
Flip7 cover is a "flop"
Flip7 cover needs redesign. It is difficult at best to get enough fingerprint for the phone to unlock.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello, Charlie! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
September 12, 2025
Dreena Young
Reviewed at:
otterbox.com
Posted Sep 5, 2025
Too thin and not strong enough material.
Too thin and broke easily. Had the case less than a month.
0up votes 0
0down votes 0
Report
Response from Staples :
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
September 8, 2025
Small
Reviewed at:
otterbox.com
Posted Sep 1, 2025
Poop!!
The case is too Thin and flimsy. My phone slid off the seat of my recliner as i stood up, it fell a short distance and even though the impact with the floor was minimal unfortunately the slightest impact forced the case compleatly off my device and busted the corner on my new otter box case☹️
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
September 1, 2025
KJ Hetrick
Reviewed at:
otterbox.com
Posted Aug 26, 2025
Worst Otterbox cas that I have ever owned
Worst Otterbox cas that I have ever owned. Do not waste your money, this does not stand up to the quality that i am use to from this company.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this!
August 27, 2025
Mike
Reviewed at:
otterbox.com
Posted Aug 25, 2025
Didn't fit correctly
Didn't fit correctly, finger print sensor was partially blocked by a piece on the case.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello Mike! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
August 26, 2025
Anonymous
Reviewed at:
otterbox.com
Posted Aug 17, 2025
Needs improvement and more options
Shocked to see that this is the only case available still; I always look forward to buying the defender series. By now, you'd think they'd have other options availble to choose from. This personal feeling aside, the only good thing that this case has going for it is that it's not as much of a scratch-magnet. Other than that, it constantly falls off; the adhesive is not ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback regarding the Galaxy Z Flip7 Thin Flex Series Case. We have taken your feedback to the company for future consideration.
August 18, 2025
Chuck
Reviewed at:
otterbox.com
Posted Aug 9, 2025
Not great
I wanted the defender series but that doesnt exist for my phone. The case works but has some sizeable flaws. The finger print sensor is incredibly hard to use with this case. I used a tool and cut the case down around the sensor and its not perfect but way easier. Someone should have caught that in design and thats why i only give it a few stars. The other thing is that...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your feedback. We have taken your feedback to the company for future consideration.
August 11, 2025