Customer Reviews for 3M™ Precise Vertex Mouse Pad with Gel Wrist Rest, Non-Skid Base, Black/Silver (MW310LE)
65 reviews
Most helpful positive review
Posted Apr 22, 2024
Probably the best
Love this design its smooth and accurate a must buy.
VS
Most helpful critical review
Posted May 8, 2025
Not really what I expected from 3M
I bought this mousepad several years ago together with its sister version MW311. I experienced the same bad issues that many others witness about this product. I had other models made by 3M before this one and I were very satisfied with all of them. But this MW309LE turned out being crap, I'm sorry to say. I used it for a couple of months at my job, but then I scrapped...
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The Toolmaker
Reviewed at:
3m.com
Posted May 8, 2025
Not really what I expected from 3M
I bought this mousepad several years ago together with its sister version MW311. I experienced the same bad issues that many others witness about this product. I had other models made by 3M before this one and I were very satisfied with all of them. But this MW309LE turned out being crap, I'm sorry to say. I used it for a couple of months at my job, but then I scrapped...
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Response from Staples :
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
May 12, 2025
ML
Verified Buyer
Reviewed at:
staples.ca
Posted May 6, 2024
Article dėfectueux
Je vais retourner cet article car le tapis n’est pas plat et se dēplace facilement.
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JODY D.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 22, 2024
Probably the best
Love this design its smooth and accurate a must buy.
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Shannon T.
Verified Buyer
Reviewed at:
Staples Business
Posted Jun 1, 2023
DO NOT BUY
EDGES CURL UP MAKING MOUSE MOVEMENT FRUSTRATING. CONSTANTLY HAVE TO RESET MOUSE POSITION AND PUSH DOWN W FORCE TO EVEN TRY TO MAKE IT FUNCTION PROPERLY. WASTED MONEY ON SMALLER ONE JUST TO FIND OUT THE BIGGER ONE IS JUST AS BAD.
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Forest Petrichor
Verified Buyer
Reviewed at:
staples.ca
Posted Nov 8, 2022
The best pad that I have used.
It is very slick and precise. The wrist rest is supportive yet soft. It says in place. I would rate it perfect if the upper laid flatter. That's just appearance, not function.
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Sue
Reviewed at:
staples.ca
Posted Jun 1, 2022
My wrist is better for it!
I've been using this mousepad for about 2 years now, because I needed the wrist support once I started working from home. It's still holding up really well, and whenever I do end up needing a new one, I'll look to reorder this one before trying anything else!
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Mr. Solid
Verified Buyer
Reviewed at:
staples.ca
Posted Nov 27, 2021
Solid
Solid, non-slip underside helps give a firm support.
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Mike2
Reviewed at:
3m.com
Posted Aug 26, 2021
not like the prior one
Just bought this because the pad in my old one tore open leaking gel. This surface is nothing like the old one. Worthless. Mouse drags on it big time.
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Response from Staples :
Thanks for taking the time to share your review with us. To better understand your experience and to better determine how to improve our product, please contact our team at 1-800-332-7483 Mon-Fri 8:00-4:30 CT and provide case 26399134.
3M Workspace Brand, August 31, 2021
Bronco H.
Verified Buyer
Reviewed at:
Staples Business
Posted May 2, 2021
Not good
Mouse pad edges curl up making mouse useless when you bring it to the ends. Have to constantly move mouse back to the center to keep it moving.
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CovaraC
Reviewed at:
staples.ca
Posted Apr 29, 2021
All good but...
Amazing mouse pad, textured surface and non-sticky wrist pad although it is leather . Easy to clean not like fabric ones.
Cons: the mouse pad started warping on edges after 6 7 month. My sensitive 200 CAD gaming mice is not working on it properly anymore.
Cons: the mouse pad started warping on edges after 6 7 month. My sensitive 200 CAD gaming mice is not working on it properly anymore.
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D
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 27, 2021
Great
Great qualité and very sturdy , even sticks on the desk so it doesn,t move around
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RPwin
Reviewed at:
staples.ca
Posted Dec 30, 2020
shaped like a bowl
I purchased two of these. Both curled up and shaped like a bowl. The mouse only works if you press down hard. I tried forcing it to straighten but it always returned to the bowl. Nice looking, but useless. Not a good buy.
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Response from Staples :
Hi, thank you for your honest feedback, we appreciate each one as they really help us improve. We're sorry to hear that you were unsatisfied with our product. We'd like the opportunity to gather more details from your experience and to talk through proper use. Please call us at 1-800-364-3577 so we can assist you. Thank you
January 13, 2021
DeepBlueC
Reviewed at:
3m.com
Posted Nov 20, 2020
Do Not Buy! Edges curl up. Mouse stops working.
Do Not Buy this! I thought this looked good but there is a problem with the materials used to manufacture this product. The edges curl up which creates a dish-like shape to the pad area and causes the mouse to lose contact with the surface. When I move the mouse the cursor on the screen does not move. When I remove this mouse pad the mouse works normally on my desk. Thi...
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Response from Staples :
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-332-7483 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
3M Social Care, November 20, 2020
tvuolo
Reviewed at:
3m.com
Posted Aug 4, 2020
Any solution to the curvature?
3M, is there any solution to the edges of the mousepad curving up? I like the mouse pad overall, but the curving makes it much less usable. If there's no solution, I'll return it.
To others: The pad part lifts up from the desk about 1 3/4" from the edges and about 3/8" up, all the way around except the wrist wrest. There is still a flat spot in the middle that wo...
To others: The pad part lifts up from the desk about 1 3/4" from the edges and about 3/8" up, all the way around except the wrist wrest. There is still a flat spot in the middle that wo...
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Topken
Reviewed at:
3m.com
Posted Jul 25, 2020
Wild and Crazy Cursor
I bought two of these a couple of months ago, one for my Dell computer at work and the other for my Mac at home. With both, though more so with the Mac, the cursor would move erratically and even when I didn't have my hand on the mouse. It took me a while to realize that neither mouse really like the pattern on the mouse pad. If I flipped the pad around so that I cou...
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MissT
Reviewed at:
staples.ca
Posted Jun 30, 2020
Don't bother
I bought this less than a month ago and the wrist rest seam burst and I got this weird sticky stuff all over. I loved it until then. Couldn't clean the sticky "gel" stuff off the pad, the mouse, the desk. Not worth the trouble.
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Response from Staples :
Hi, thank you for taking the time to leave a review. We're sorry to hear about your experience with our product. We'd like the opportunity to speak to you about it to gather some details. Please call us directly at 1-800-364-3577 so we can assist you. Thank you.
August 18, 2020
Jackie27
Reviewed at:
staples.ca
Posted Jun 9, 2020
Sticky, curved surface
the mousepad does not lay flat, so it slightly rubs on the mouse causing it to stick. it seems to confuse the optics in the mouse and makes the pointer jump around, which makes it difficult to make a precise click. I've wiped the surface of the mousepad and my mouse, but there are areas of smooth motion and areas of restricted motion on the pad, possibly because of th...
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Response from Staples :
Hi Jackie, thank you for taking the time to leave a review. We're sorry to hear about your experience with our product. We'd like the opportunity to speak to you about it to gather some details. Please call us directly at 1-800-364-3577 so we can assist you. Thank you.
August 18, 2020
Mark72
Reviewed at:
3m.com
Posted Jun 8, 2020
Poor Quality
The mouse pad portion of the product that I received has raised edges and won't allow the pad to sit flat on a desk. The mouse doesn't move evenly toward the edges of the pad. It is unfortunate because the gel wrist rest is quite comfortable.
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Fizio
Reviewed at:
staples.ca
Posted May 2, 2020
Mouse pad with wrist support
The wrist support is very important. If you are working from home and having to use a mouse for clicking more then 7 hours. I also read that the technology used my 3M with the paterns recognize movements of the laser better, and saves your battery on the mouse (if you aren't using a wired mouse). I also think the quality of the wrist pad is good. It may not be real leat...
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SUE S.
Verified Buyer
Reviewed at:
Staples Business
Posted Mar 8, 2020
Mouse pad
Good size can be wiped clean.
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