Q: The bottom piece that supports the contents inside cracked...I used too much weight. Can I purchase a replacement piece? Asked on 3/14/2013 by Jon G Know the answer? Answer this question 1 answer A: Replacement parts for this item are not available. Answered on 3/15/2013 by Community Answer from None
Q: How much does it weigh? Asked on 12/10/2012 by Sam Know the answer? Answer this question 1 answer A: This product weighs approximately ten pounds. Answered on 12/10/2012 by Community Answer from None
Q: Does this crate come with a lid Asked on 12/1/2011 by Anonymous Know the answer? Answer this question 1 answer A: No this crate does not come with a lid. Answered on 12/16/2011 by Laura B from Staples
Q: Where would I find nylon/fabric inserts with outside pockets for this? Asked on 10/23/2011 by linda from Vancouver wa Know the answer? Answer this question 1 answer A: I apologize but we do not have nylon or fabric inserts for this item. Answered on 11/1/2011 by Darlene S from Staples
Q: Has anyone put a file folder frame in it to hold legal or 12 x 12 hanging folders? Asked on 9/13/2011 by Anonymous Know the answer? Answer this question 1 answer A: This should be able to hold the folder frame. The dimensions are 18 1/2"W x 15"L. For additional information, please contact customer service at (800) 333-3330. Answered on 9/14/2011 by Kayla T. from Staples
Q: What are the two removable plastic sticks in the bottom of the crate for? Asked on 1/24/2011 by Anonymous Know the answer? Answer this question 5 answers A: The "sticks" are to be removed and placed at the top sides to reinforce the cart. Answered on 1/31/2011 by Rose from LA A: Those sticks should be the rods for the handle when you want to pull it along. Answered on 1/31/2011 by Steve S. from Staples A: Put them along the top of the right and left sides when the crate is opened. They snap right on. I don't usually use them, but I assume they help reinforce the crate. Answered on 2/4/2011 by Laurel from Kokomo, IN A: To strengthen/support the sides when carrying heavy loads and hold the construction firm. Answered on 4/5/2011 by Skip from Los Angeles, CA A: The "2 removable plastic sticks in the bottom of the crate" are used to stabilze the sides of the crate by placing one on each side of the crate after it is assembled to keep the crate from collapsing on the sides. Assure that the "2 removable plastic sticks" are in the bottom of the crate upon purchase. Those who do not know what the "2 plastic sticks" are for would not know if they were missing. Answered on 5/17/2011 by Cathleen, Classical Guitarist from Fort Worth, Texas
Q: Please clarify: Does the current Expanding folding crate include a cover? (I have seen references in the past to a deluxe folder crate which I know does have a cover. Is this the same item? If not, do you currently sell the expanding folder crate that includes a cover?) Asked on 1/7/2011 by On a roll Know the answer? Answer this question 2 answers A: This crate does not include a lid or cover. Unfortunately, we do not have an expanding folding crate available that has a cover. Answered on 1/19/2011 by Ryan W from Staples A: Item 657040 is a blue/silver Staples Brand Expanding Crate does have a lid and holds up to 70lbs. It is only sold in stores at this time. Answered on 2/18/2011 by Ben M from Staples
Q: If I want to stack more of this expanding folding Crate on wheels on top of the other will I be able to do that? Asked on 1/4/2011 by DolphineDancer from Brownsville,TX Know the answer? Answer this question 1 answer A: This is not made for stacking as its connected to the handle and wheels. Answered on 1/13/2011 by Ben M from Staples
Q: What is the inside width of this crate? I'm looking for one that my briefcase will fit into without turning it on its side. Do you have any other sized of this type of crate? Asked on 11/27/2010 by JustMe from Durand, WI Know the answer? Answer this question 1 answer A: HI The inside width of mine is just 16" x 13.5" Answered on 12/15/2010 by SunshineAV from Huntersville, NC
Q: I purchasned one of these used. What do you do with the lid when you collapse the crate? It's too big to fit inside....Thanks! Asked on 9/12/2010 by Lisa_M from Southern California Know the answer? Answer this question 1 answer A: Please contact one of our item specialist at 800.425.0049. Answered on 10/6/2010 by Customer Care from Staples
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