Try our New Site !
Store Locator
Track Order
SEARCH
MAKE more HAPPEN
MAKE more HAPPEN
MAKE more HAPPEN
Close X

New Customer ? Start Here.

 

 New day. New Daily Deals. Get them before they are gone!

WEEKLY AD

Staples® Rewards. It pays to get with the program!

Sign up for free now and start earning rewards on tons of products, from office supplies and snacks to technology and furniture.

Earning levels

The more you spend with us the more rewards you’ll earn!

Base Rewards – $0-$499, 12 month spend
Plus Rewards – $500-$999, 12 month spend
Premier Rewards – $1,000+, 12 month spend

Base
12-month spend up to $499
Plus
12-month spend up to $500 - $999
Premier
12-month spend $1000 or more
Earn rewards in store and online
Earn up to 5% back in rewards on everything in store and online. Not valid on postage, gift/phone cards and savings passes.
2% 3% 5%
Free shipping every day
Enjoy exclusive free shipping every day. Oversize and Add-on Items excluded.
$2 ink recycling rewards
Earn $2 back in rewards for every ink or toner cartridge with a $30 spend on ink or toner over the previous 180 days.
Limit 10 per month Limit 20 per month Limit 20 per month
Bonus events
Take advantage of opportunities to earn extra rewards on certain products throughout the year.
Free copy & print services
Get free Copy & Print services.
$25 $50
Free EasyTech diagnostic service
Get a free diagnostic service for your hardware or software from one of our tech experts.
$20 towards EasyTech Total Support
We’ll give you $20 towards 1-Year of Tech Support.
Premier exclusive bonus events
Receive special savings a few times per year. We'll send you the offers; you decide what you want to use them on.

Teacher Rewards Program

On top of up to 5% back in rewards, enrolled teachers get 10% back in rewards on teaching and art supplies!

Learn more

Ready to start earning rewards?

SIGN UP

FAQ

Expand All

Frequently Asked Questions


Current Rewards Members — I need username or password help

  • I don't know my username

    If you forgot your username just click here. We’ll send you an email with your username.

  • I don't know my password

    If you forgot your password just click here. We'll reset your password immediately and send you an email with instructions for choosing a new one.


I want to learn about the benefits of Rewards

  • I want to learn about earning rewards

    Members earn rewards in store on eligible purchases by presenting their rewards card or by phone number look up. Online once a member has signed in to staples.com with their rewards number, they can view available rewards earnings, apply rewards right to their cart, earn rewards for online purchases, and also review store and online purchase history.

  • How will I receive my rewards?

    It is your choice. If you prefer to receive your rewards through email, just make sure we have your correct/current email address. Emailed rewards arrive weeks earlier than mailed Rewards and can be redeemed on your mobile device. If you prefer to receive your rewards in the mail, just go to your rewards profile online and select that to change over to that option. All rewards will be issued online if you don't opt in to receive your rewards in the mail. With electronic rewards, we'll even send you an email letting you know when you have rewards available.

  • I want to learn more about ink recycling rewards

    Staples Rewards members receive $2 back in Staples Rewards for every eligible cartridge recycled in person at a Staples store or online at staples.com/rewards. Base members can earn $2 back on up to 10 recycled cartridges per calendar month and up to 20 for Plus & Premier members, if the member has spent at least $30 in ink and/or toner purchases at Staples over the previous 180 days. Ink Recycling rewards are issued monthly, separately from the standard Staples Rewards statement. Ink resellers and remanufactures are strictly prohibited from earning Ink Recycling Rewards.

  • I want to learn about more of the Staples Rewards benefits

    Rewards Members receive free shipping on orders placed on staples.com or by phone at 1-800-333-3330 for which a Membership account is identified, excluding Oversize and Add-on Items, orders made at create.staples.com, design.staples.com, documents.staples.com, print.staples.com, staplespromotionalproducts.com, and third party websites linked to staples.com. Standard Staples delivery policies apply. Bonus Events – all members are eligible for special rewards back savings opportunities throughout the year such as double ink recycling rewards with minimum purchase requirements. Plus and Premier also get additional exclusive savings annually on Copy & Print and EasyTech.

*Free shipping excludes oversize and add on items.

Terms and Conditions

Staples® Rewards Program ("Program")

Terms and Conditions ("Terms")

2% back in rewards on everything except postage, phone/gift cards and savings passes | free shipping every day excluding Oversize and Add-on Items.

1. Membership

This Program is available to Staples® customers 18 years of age or older with a valid U.S. mailing address and a valid email address. To receive Rewards or Recycling Rewards, the Program member ("Member") number must be in good standing. Program applications are available at Staples U.S. stores, online at staples.com or by calling 1-800-793-3320. Staples must receive an accurate, legible and complete application in order to enroll in the Program. Staples is not responsible for Member applications received by Staples that are not in compliance with these Terms. Purchases made pursuant to a contract with Staples Contract & Commercial, Inc., are not eligible for the Staples Rewards Program.

2. Qualifying Purchases

A Member is eligible to receive credit ("Rewards") on the Member's account for qualifying purchases made by the Member ("Qualifying Purchases"), as defined below, that are made at Staples stores in the U.S., by phone at 1-800-333-3330 or online at staples.com® and for which a Membership account is identified. All Qualifying Purchases are subject to verification by Staples before being credited to a Member's account. Unless otherwise specified, throughout these Terms, the phrase “Qualifying Purchase” and “Qualifying Purchase Amount” mean the amount paid at checkout after application of all promotions, coupons, instant savings, and Rewards redemption. Product specific coupons are applied pro rata (proportionately allocated across all items purchased in a given transaction) for the purposes of calculating Qualifying Purchase Amount(s) for Rewards.

The following Purchases are ineligible toward earning Rewards:

Postage stamps, prepaid phone cards, gift cards, savings passes, purchases made on third party websites, taxes, and shipping fees do not count toward earning Rewards, or towards reaching Plus or Premier status.

Qualifying Purchases made by the Member but for which the Member's account number was not used at the time of the transaction can be added to the Member account if Staples is contacted with the original 17-digit receipt barcode number from the store receipt or order number, and the Member’s account number, at staples.com or by calling 1-800-793-3320 as promptly as possible after the date of the transaction, but within the current quarter or the two previous calendar quarters only. Only purchases made by the Member may be added to the Member’s account. Purchases are credited upon verification within five days after they are requested. Qualifying Purchases that have been verified are applied to the Member’s account with a transaction date of the date approved. A maximum of 10 purchases may be requested to be credited per day. Qualifying Purchases cannot be transferred, sold or bartered.

3. Rewards

Base Members' accounts will receive credit for Qualifying Purchases equal to 2 % of their total Qualifying Purchase Amount for purchases made during the applicable calendar quarter if the Reward minimum, as defined below, is met. As noted above, Qualifying Purchase Amount is the amount paid at checkout after application of all promotions, coupons, instant savings, and Rewards redemption. Product-specific coupons are applied pro rata (proportionately allocated across all items purchased in a given transaction) for the purposes of calculating Qualifying Purchase Amount(s) for Rewards. Amounts spent on postage stamps, prepaid phone cards, gift cards, savings passes, purchases made on third party websites, taxes, and shipping fees do not count toward earning Rewards. Staples, in its sole discretion, may include additional products or services as exclusions from Qualifying Purchases from time to time without prior notice.

Staples Rewards® are issued online monthly at staples.com/rewards in increments of $5. Monthly balances of less than $5 will rollover through the end of the following calendar quarter. Unissued Rewards will expire at the end of the following calendar quarter, unless a qualifying purchase is made. Rewards are issued within 30 days after the end of the calendar month. Rewards may be redeemed at any Staples store, on staples.com, or by phone at 1-800-333-3330 by the expiration date printed on your Reward. Rewards are not redeemable for cash. Staples is not liable for unclaimed or expired Rewards.

Rewards expire the last day of the month following the month of issuance, at the end of the day EST and cannot be redeemed after the expiration date. Expired, lost or misdirected Rewards will not be reissued. Rewards not received by the Member due to incorrect email addresses will not be reissued. There is no maximum on the amount of Rewards a Member can receive.

4. Shipping Benefit

Rewards Members receive free shipping on orders placed on staples.com or by phone at 1-800-333-3330 for which a membership account is identified, excluding Oversize and Add-on Items, orders made at documents.staples.com, print.staples.com, staplespromotionalproducts.com, create.staples.com, design.staples.com and third party websites linked to staples.com. Standard Staples delivery policies apply.

5. Upgrade

A Member is automatically upgraded to Plus status when the Member's account reflects $500 of eligible spending during the prior 12 months. Member spending qualifying for upgrade includes all products and services at each or any combination of Staples U.S. stores, online at staples.com® and/or by phone at 1-800-333-3330 other than taxes, postage stamps, delivery charges, purchases made on third party websites, prepaid phone cards, Staples gift cards, third-party gift cards and any other categories that Staples has excluded. Qualifying spend is the amount paid at checkout after application of all coupons, discounts, instant savings, and Rewards redemptions.

Plus Members’ accounts will receive credit for Qualifying Purchases equal to 3% of their total Qualifying Purchase Amount for purchases made during the applicable calendar quarter if the Reward minimum, as defined above (Section 3), is met. Plus Members are eligible to earn Recycling Rewards (as described in Section 7) on up to 20 ink or toner cartridges per calendar month. A member retains Plus status for the 12 months following the time of upgrade. Retention of Plus status is subject to the same eligibility requirements as upgrades.

A Member is automatically upgraded to Premier status when the Member's account reflects $1,000 of eligible spending during the prior 12 months. Member spending qualifying for upgrade includes all products and services at each or any combination of Staples US stores, by phone at 1-800-333-3330 and/or online at www.staples.com other than postage stamps, prepaid phone cards, gift cards, savings passes, purchases made on third party websites, taxes, shipping fees, and any other categories which Staples has excluded. Qualifying spend for upgrade is the amount paid at checkout after application of all coupons, discounts, instant savings, and Rewards redemptions.

Premier Members’ accounts will receive credit for Qualifying Purchases equal to 5% of their total Qualifying Purchase Amount for purchases made during the applicable calendar quarter if the Reward minimum, as defined above (Section 3), is met. Premier Members are eligible to earn Recycling Rewards (as described in Section 7) on up to 20 ink or toner cartridges per calendar month. Premier Members also receive, from time to time, Premier-only in store events, offers, free products and services. A member retains Premier status for the 12 months following the time of upgrade. Retention of Premier status is subject to the same eligibility requirements as upgrades.

6. Teacher Rewards

New Members of Staples Rewards may indicate on their enrollment form if they are a teacher. People who work in the field of education teaching others are eligible to be Staples Rewards Teacher Members. In addition to general Staples Rewards benefits, Staples Rewards® Teachers will be eligible to earn 10% back in Rewards on the following Teacher Qualifying Purchases (teaching and art supplies):

- Classroom décor, educational games and puzzles, teaching aids, teaching and education books, dictionaries, book covers, locker accessories, stickers, colored pencils, crayons, children's markers, arts and craft supplies, scrapbook supplies, drafting tools, poster, display and foam board, easel pads, maps, globes, academic calendars, student organizers, and teacher planners.

Teacher Qualifying Purchases excludes software, writing supplies, general office supplies, easels, and dry erase, bulletin and chalk boards.

For Staples Rewards® Teachers, Qualifying Purchases shall include Teacher Qualifying Purchases. Staples Rewards® Teachers are eligible for upgrade to Premier status, as outlined in section 5 above.

7. Ink Recycling Rewards

Each Member is eligible to receive Ink Recycling Rewards ("Recycling Rewards") on ink recycling, as defined below, performed at Staples stores or online at staples.com/rewards, if the Member has spent at least $30 in ink and/or toner purchases at Staples over the previous 180 days. Ink and/or toner purchases made on the date of recycling are calculated toward minimum purchase requirement. Minimum purchase requirement is net of coupons, taxes, and shipping charges. Ink resellers and remanufacturers are strictly prohibited from earning Ink Recycling Rewards.

Each Member can recycle up to 10 cartridges per month of any used ink or toner cartridge sold at any retail store in the U.S. and receive $2 back in Recycling Rewards per cartridge. The Member must be physically present at the store when the cartridges are turned in for recycling and a Membership account is identified. Staples will accept additional cartridges for recycling but Recycling Rewards will only be issued for the first 10 qualifying cartridges per calendar month per Member. Recycling Rewards may be used for the same purposes and are under the same restrictions as Rewards.

Recycling Rewards are issued to the member monthly, online, at staples.com/rewards, separately from a Member's standard Rewards statement, approximately within 30 days after the month in which the recycling was completed. Recycling Rewards are credited to the Member's Rewards account in full each month with no minimum required. Expired, lost or misdirected Recycling Rewards will not be reissued. Recycling Rewards not received due to incorrect account information including email address will not be reissued.

8. Copy & Print Savings

Plus members receive a $25 coupon towards an eligible Copy & Print purchase; Premier members receive a $50 coupon towards an eligible Copy & Print purchase. Coupons are made available to Plus and Premier members online at staples.com/rewards and are only valid for in-store Copy & Print purchases until the expiration date shown on the coupon. Coupon must be presented at time of service or purchase.

9. Free EasyTech Services and Savings

Plus members receive a coupon valid for one free diagnostic service and Premier members receive a coupon valid for one free diagnostic service AND a $20 coupon good towards EasyTech Total Support. Services available are in-store only; see EasyTech service desk for covered hardware/software. Coupons are made available to Plus and Premier members online at staples.com/rewards and are only valid for in-store Easy Tech purchases until the expiration date shown on the coupon. Coupon must be presented at time of service or purchase.

10. Rewards Redemption

Rewards and Recycling Rewards are nontransferable and may only be redeemed by the Member. Rewards and Recycling Rewards are redeemable for most merchandise in Staples stores, online at staples.com® or by phone at 1-800-333-3330 but cannot be redeemed for or applied against taxes, cash, credit remittance, delivery charges, custom printing orders placed online, promotional products, any purchases made on print.staples.com, documents.staples.com, staplespromotionalproducts.com, staplescustomprinting.btobsource.com, shopstaplesmobile.com, appcenter.staples.com, Staples gift cards, third-party gift cards, prepaid phone cards, postage stamps, prior purchases, Staples Industrialsm purchases or any purchases made on other provider Web sites.

If a Reward or Recycling Reward is not redeemed in full on in-store purchases only, a one-time-only coupon with the expiration date of the original Reward will be printed for any remaining balance of $1.00 or more. Such Reward coupon must be either used in full at one subsequent transaction or the balance will be forfeited. The balance Reward coupon may be used for future store, online or phone purchases. Staples.com orders or phone orders, excluding taxes, delivery charges, gift cards, prepaid phone cards, savings passes, and postage stamps, must meet or exceed the Reward or Recycling Reward amount.

11. Member Services

To contact the Staples Rewards program, all communications should be directed as follows and must include the account number: Mailing Address:

Staples Rewards 500 Staples Drive Framingham, MA 01702

Email Address:

staplesrewards@staples.com
Phone Number:
1-800-793-3320
Hours: Monday–Friday,
8:30 am EST– 8:00 pm EST

12. Cancellation

Membership may be cancelled at any time by notifying Member Services by email or phone. Cancellation may take up to 10 weeks to finalize. Upon cancellation, membership will be deactivated and any unpaid Rewards or Recycling Rewards will be forfeited.

13. Abuse

Abuse of the Program, including failure to follow or any attempts to circumvent Program policies and procedures or these Terms, or other improper conduct as determined by Staples in its sole discretion, is strictly forbidden. Abuse may result in cancellation of the Member's account, future disqualification from Program participation, forfeiture of some or all Rewards and Recycling Rewards accrued, cancellation of previously issued but unused Rewards and Recycling Rewards and liability for past amounts of Rewards and Recycling Rewards redeemed. In addition, Staples reserves the right to take appropriate legal action as it deems necessary or desirable. The sale, barter or transfer of Rewards and Recycling Rewards, except by Staples, is expressly prohibited.

14. General

Rewards issued under this program cannot be combined with any other Rewards program, including Staples Associate Rewards®. Staples Rewards accounts are limited to one account per eligible customer; each email address and mailing address are also limited to one account. By enrolling in the Staples Rewards program, you will also receive Staples promotional communications. You may unsubscribe at any time. Rewards and Recycling Rewards are nontransferable and may only be redeemed by the Member. For information on how we protect your personal information, see Staples' U.S. Privacy Policy on staples.com. Staples is not liable for unclaimed, expired, lost or misdirected statements or other communications from Staples to the Member or the Member to Staples.

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws rules. Any Member's legal action against Staples in regards to the Rewards program may only be filed in the state and federal courts of Suffolk County, Massachusetts. If any provision of these Terms is found to be invalid or unenforceable to any extent, then the invalid portion shall be deemed conformed to the minimum requirements of law to the extent possible. In addition, all other provisions of these Terms shall not be affected and shall continue to be valid and enforceable to the fullest extent permitted by law. The Program is void where prohibited by law.

Staples reserves the right to modify, revise or cancel this Program, the Terms or any part of the Program at any time for all participants or for any specific participant without prior notice. Staples' decision on any aspect of Member's account, membership status, Rewards balance or any aspect of the program or a particular Member's participation in it shall be final. For the purposes of Rewards issued under this program, Staples assumes that any value or award earned as a result of United States Government purchases will be applied for the benefit of the United States Government in accordance with the procuring department's or agency’s ethical guidelines.

By participating in the Program, Members agree to and are subject to the Terms of this Program, and certify that all eligibility requirements are met.

Deals! Get them now
SUBMIT
Join us on:

Shopping with rewards on Staples.com
has never been easier!

Now members only need to sign into one account.

Simply sign in to your staples.com® account (or create one) and add your rewards number to your
account profile to shop, earn and redeem rewards, all from your staples.com account.

Current Staples Rewards members


Be sure to add your rewards number to your
staples.com account profile.

Sign in

Don’t have a staples.com account? Create one and
enter your rewards number in the member number
field.

Create an account