Highlights
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- 5-year of comprehensive software and technical support for HPE Aruba AP-555 access point
- Service available 24 hours a day/ 7 days a week with a 2-hour response time
- Technical support from case creation to case monitoring, updating, and resolution
HPE Aruba Networking Foundational Care Software and Technical Support for AP-555, 5-Year, Education/Retail (HN4M7E)
Item #: IM1JQ7379Model #: HN4M7E
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About this product
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
- 5-year of comprehensive software and technical support for HPE Aruba AP-555 access point
- Service available 24 hours a day/ 7 days a week with a 2-hour response time
- Technical support from case creation to case monitoring, updating, and resolution
- Customers can be informed and empowered through a web-based self-service HPE Networking Support Portal – and phone-based Technical Assistance Center (TAC)
- Software support provides: access to technical resources which include documentation, patches, and feature descriptions; licenses to use software updates to ensure compliance with the EULA; technical troubleshooting; operational support through solutions to known problems and available solutions
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