• This service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure
  • Provides access to Hewlett Packard Enterprise technical resources for problem resolution
  • May contribute to improved system performance and reduced downtime
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HPE Aruba NW Foundational Care Exchange Service, 5-Year (H88G1E)

Item #: IM1JM1105Model #: H88G1E
$577.00
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  • About this product

    HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

    • This service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure
    • Provides access to Hewlett Packard Enterprise technical resources for problem resolution
    • May contribute to improved system performance and reduced downtime
    • Allows your IT resources to stay focused on their core tasks and priorities
    • Hardware support: remote problem diagnosis and support; advance parts exchange; prepaid shipping label, materials, and instructions for defective unit return; replacement parts and materials problem analysis and resolution
    • Software support: access to remote technical resources; license to use software updates; software features and operational support; HPE recommended software and documentation updates method; firmware updates for selected products
    • Coverage window: standard business hours and days
    • Response time: next business day HW response
    • Provides coverage for 5 years
    • For Aruba 1960 8G switch

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