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Customer Reviews for Charmin Ultra Soft Mega Toilet Paper, 2-ply, White, 224 Sheets/Roll, 18 Rolls/Case (87978)

4.56
8407 reviews
5 star
77%
4 star
13%
3 star
3%
2 star
2%
1 star
4%

Summary of reviews

Charmin Ultra Soft is praised for its softness and durability, offering a premium feel. However, recent changes in texture and perforation have disappointed long-time users, affecting its perceived quality and value.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Mar 7, 2026
Great product
Great product, very durable
VS
Most helpful critical review
Posted Mar 4, 2026
Fooling the customer
The toilet paper was one inch less than the Mega I had blught for years. The cardboard rolls were crushed. Fraudulent labeling from Charmin. And high price too.
Most recent reviews
hroberts63
Reviewed at:
charmin.com
Posted Feb 16, 2015
Soft and Thick
[This review was collected as part of a promotion.] I hate when I go to clean myself after sitting on my throne, not getting 100% clean. I hate when the paper falls apart and I need to used spools and spools to get clean. Using Charmin Ultra Soft, I didn't have that problem. No chaffing. No mess.
This review is for Ultra Soft Mega Roll Product
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Lantarose34
Reviewed at:
charmin.com
Posted Feb 16, 2015
Just the Best Toilet Paper
[This review was collected as part of a promotion.] I think Charmin Ultra Soft was the best toilet paper that I've ever used, so absorbent, strong, and soft. I have never purchased this before, but will from now on.
This review is for Ultra Soft Mega Roll Product
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mjp653
Reviewed at:
charmin.com
Posted Feb 15, 2015
Not your average toilet paper
[This review was collected as part of a promotion.] Charmin Ultra Soft has proven to be not only soft but strong as well and gets the job done. You only need a few sheets and they do not rip and tear like the "bargain" brand. The toilet doesn't clog which was a big concern as it had in the past What is extra nice is that the tush is being pampered for once while getting...
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sstevens51
Reviewed at:
charmin.com
Posted Feb 15, 2015
Charming Ultra Soft Mega Roll - More for you Money
[This review was collected as part of a promotion.] I received a Charmin Super Soft Mega Roll 4 pack for review. I must admit that I was a little hesitant to use this product as in the past Charmin would clog my toilet bowl. As a result I tried it using only 2-3 squares. Surprisingly this is all I needed. I am on my 3rd roll now and am pleased to say that my toilet has ...
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ChelseaPlus02
Reviewed at:
charmin.com
Posted Feb 15, 2015
Super soft
[This review was collected as part of a promotion.] I recieved The Charmin Super Soft Mega Rolls for a review. At first I was a little nervous about this because I haven't liked Charmin in the past it was too thick, always clogged my septic web though it said it was septic safe and there wasn't much tp there for what you spent. Before purchasing this product i'd want to...
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Drela
Reviewed at:
charmin.com
Posted Feb 15, 2015
Gosh this stuff is SOFT!
[This review was collected as part of a promotion.] We are bombarded with ads every day and I for one am sceptical. So I love trying products to see if they live up to the hype. Very very happy to say this stuff really is soft AND strong. Holds up to the job and feels so very cushy on the tushy. During this product testing time me and hubby came down with the flu. Then ...
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lexcyn
Reviewed at:
charmin.com
Posted Feb 15, 2015
Soft, Thick, Awesome!
[This review was collected as part of a promotion.] I never really gave toilet paper much thought as long as it's septic safe and there is a lot on the roll. My family used Charmin when I was young but when I began my own household I chose best value for price. Charmin Ultra Soft is absolutely the softest and thickest toilet paper I've ever used. It sounds kind of bizar...
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freedeltoro
Reviewed at:
charmin.com
Posted Feb 15, 2015
The Super Softy
[This review was collected as part of a promotion.] Recieved from Charmin® Ultra Soft a 4pk and I Loved it!!! soft on my babies tusshie.. my son used it for his runny nose as well and he said it felt super soft. Will I buy it from here on out, you bet I would.
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fuzzyflowers
Reviewed at:
charmin.com
Posted Feb 15, 2015
a 'tot' rated review
[This review was collected as part of a promotion.] I have a 3 year old daughter and she is potty training. When It comes to her bottom and her skin I'm always very weary of using anything too rough. If Charmin Ultra is soft enough to use on her sensitive skin, everyone is happy. Love this stuff.
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Karen5111
Reviewed at:
charmin.com
Posted Feb 15, 2015
Charmin Ultra Sofy
[This review was collected as part of a promotion.] This campaign could not have come at a better time for me. Two days after receiving my kit, I came down with a pretty bad case of the flue----with all the "TRIMMINGS" BUTT I got through a lot more comfortably wwith more than a little help from Charmin Ultra Soft. When put to the test, this product was not only strong e...
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gorjesshuntress
Reviewed at:
charmin.com
Posted Feb 15, 2015
pleasantly surprised
[This review was collected as part of a promotion.] Living with a tight budget our family tends not to splurge on toilet paper. Essentially your just flushing money down the toilet right? That's what I thought until i tried Charmins Ultra Soft.
I simply couldn't believe how lush each rolls were. Soft, Durable, and Visually appealing too! I switched out our cheap store b...
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Reviewed at:
charmin.com
Posted Feb 15, 2015
Charmin Ultra Soft
[This review was collected as part of a promotion.] Have you ever wanted to know what it felt like to wipe your butt with a cloud? Buy Charmin Ultra Soft and you'll know. The toilet paper is that soft. I don't usually write reviews on toilet paper, because people tend not to care about comfort, just cost. But after I got my free sample in the mail, this has been the onl...
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snoangel007
Reviewed at:
charmin.com
Posted Feb 15, 2015
Charmin Ultra Soft....and linty
[This review was collected as part of a promotion.] After nearly completing our first roll, I'm sorry to report that I'm not a fan. I feel like I need to use more not less as they claim and also it leaves little fluff balls behind. It is however pillow-y soft. If I were looking to snuggle with my tp and not get clean then this would be my pick. I do like it for emergenc...
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Response from Staples :
Hi, we are sorry you were unhappy with our product! We will share your feedback with our team and hope to make this better!
Adabelle, February 19, 2015
Ekittredge
Reviewed at:
charmin.com
Posted Feb 15, 2015
EvyKittredge
[This review was collected as part of a promotion.] Although this Charmin product was the softest toilet paper I've used it also wasn't practical. It clogged my toilet everytime I used it and wouldn't spin on my toilet paper roll. It was just not my type of toilet paper. I wouldn't buy it as it was way more hassle than I'd ever want to bother with. I'd rather not unclog...
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Response from Staples :
We're really sorry to hear that! While Charmin is not expected to cause any problems in a properly functioning system, some backups can occur in the toilet itself if too much paper is flushed at once. The most common cause of pipe and sewer clogs is something in pipe that doesn't belong. If you'd like to discuss this further, please give our customer service a call at 1-855-236-3353, Mon-Fri 9AM-6PM EST. Thanks for reaching out!
Adabelle, February 19, 2015
Reviewed at:
charmin.com
Posted Feb 15, 2015
Charmin Rocks!
[This review was collected as part of a promotion.] I have lived in my house for 23 years. We have had sewer problems almost all those years. Even though we do not have a septic tank, my husband swears that soft toilet tissue clogs our drain. We have to use the cheap brand that is super thin. For my family, it was a real luxury having an ultra thick and plush toilet pap...
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Reviewed at:
charmin.com
Posted Feb 15, 2015
My new favorite toilet paper!
[This review was collected as part of a promotion.] This is a really great toilet paper! Soft and thick, but not ridiculously thick like some of the "luxury" brands. Excellent absorbancy. And I was worried at first that it might clog my toilet, but no issues there, perhaps because so few sheets are needed to take care of the job. (BTW, I got the tp directly from the man...
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Abbie2b
Reviewed at:
charmin.com
Posted Feb 15, 2015
PASSED THE FUSSY FAMILY TEST!
[This review was collected as part of a promotion.] My family has always been picky about toilet paper, so I knew replacing our usual brand with Charmin Ultra Soft would be a challenge. As expected, the toilet paper was met with great skepticism and trepidation. The first complaint I received was that it didn't fit on our built in holder. We have an old home with a rece...
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Sabe718
Reviewed at:
charmin.com
Posted Feb 15, 2015
Charmin Ultra Soft
[This review was collected as part of a promotion.] This toilet paper was good mix of soft and not too thick. I honestly think this is the perfect type of TP.
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krobert
Reviewed at:
charmin.com
Posted Feb 15, 2015
Thick and comfortable!
[This review was collected as part of a promotion.] I really do love this tissue! It's nice and thick, comfortable and the size of the roll is heavenly! I will definitely buy it in the future. It has everything I want in a toilet tissue. It works well and lasts a long time. A winner!
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DomJoy16
Reviewed at:
charmin.com
Posted Feb 15, 2015
Super soft, super long..
[This review was collected as part of a promotion.] I'm a busy mom of 2, between taking care of the kids, the house, & my husband, who has time to refill the toilet paper 2-3x a day ?? This toilet paper lasts FOREVER !!!! In a house with 5 butt's to wipe, I am in shock that these 4 rolls lasted OVER 2 weeks in our house !! (16 days to be exact) We would have went throug...
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