Customer Reviews for Melissa & Doug Hi-Rise Dollhouse, 25" x 25" x 5.7" (2462) (2462)
Item # : 1904293
Model # : MS2462
- Dollhouses & Sets
- 3 yrs+
Price is $174.99
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37 reviews
Most helpful positive review
Posted Jul 4, 2022
Great buy!
Mom of 3 here. Put it together with all the tools/supplies it came with. Pretty straight forward. Had it all assembled in under an hour. Maybe less if i didn't have 2 toddlers and a baby crawling all over me while working on it! The kids LOVE it!
VS
Most helpful critical review
Posted Jan 6, 2022
Damaged Doll's House Part
A piece of the doll's house was broken when received (see attached) but fortunately didn't hinder assembly on Christmas Day but is certainly not the quality I have come to expect from Melissa and Doug.
Stacey
Reviewed at:
Melissa and Doug
Posted Jul 4, 2022
Great buy!
Mom of 3 here. Put it together with all the tools/supplies it came with. Pretty straight forward. Had it all assembled in under an hour. Maybe less if i didn't have 2 toddlers and a baby crawling all over me while working on it! The kids LOVE it!
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Graham
Reviewed at:
Melissa and Doug
Posted Jan 6, 2022
Damaged Doll's House Part
A piece of the doll's house was broken when received (see attached) but fortunately didn't hinder assembly on Christmas Day but is certainly not the quality I have come to expect from Melissa and Doug.
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Response from Staples :
Hi Graham,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience with the High Rise Dollhouse. Please call us at 800 718 5365.
Best,
Your Friends at Melissa & Doug
Melissaanddougpwr, April 21, 2022
Susie
Reviewed at:
Melissa and Doug
Posted Dec 31, 2021
What a Beauty, if only...
Got this for my twin toddlers, in general it's great but just having few issues. The door is broken, the elevator is stuck and there is a splinter coming off the front where your hands would move the elevator up and down (not safe at all). But if it wasn't for those things I still think it's an amazing piece to buy for your kids, so much room for imaginary play.
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Response from Staples :
Hi Susie,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you.
Best,
Your Friends at Melissa & Doug
Melissaanddougpwr, April 21, 2022
Kristine
Reviewed at:
Melissa and Doug
Posted Dec 20, 2021
yes. disappointed that front door on doll house was broken
2 year old girl loved it! unfortunately the front door was broken upon opening the box.
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Response from Staples :
Hello Kristine!
Thanks so much for taking the time to email us. We take the quality of our toys very seriously and we are so sorry to hear about the issue you're having with your Melissa & Doug toy.
Please call us during our business hours Mon - Fri 9AM-5PM EST. We will need to get some important information from the product label on your toy so please have the toy or a photo of the label with you when you call. Anyone on our friendly customer care team will be happy to help you.
We appreciate you contacting us and thank you for choosing Melissa & Doug.
Best regards,
Melissa & Doug Consumer Care Team
Hours: 9 a.m.-5 p.m. ET (Mon.-Fri.)
U.S./CAN: 1-800-718-5365
U.K.: 0800 731 0578
Europe: 00 800 7185 3590
Mexico: 01 800 123 0478
Worldwide: +1 203 762 4500
Melissaanddougpwr, April 21, 2022
Stella
Reviewed at:
Melissa and Doug
Posted Dec 19, 2021
YES
This doll house is amazing. It is very well made. The wood is smooth and the pieces are easy to put together. The design is perfect for little hands. I can't wait to give it to my Granddaughter on Christmas.
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Alyssa
Reviewed at:
Melissa and Doug
Posted Aug 4, 2021
Easy to assemble!
This was easy to assemble in 40 minutes with one person doing the work and one there for moral support
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Kimberly
Reviewed at:
Melissa and Doug
Posted Mar 12, 2021
I would buy this again.
Both grands play with it. It was a gift for a 3 year old granddaughter but her 5 year old brother also loves it!!! Best gift ever.
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JILLENE C.
Posted Mar 9, 2021
Cute dollhouse
Bought for my granddaughter. Easy to put together. Love the open design.
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J.E.
Posted Jan 4, 2021
Good playhouse for younger children
Good size for younger kids—easy access to rooms—would not buy for child over 5
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Deborah
Reviewed at:
Melissa and Doug
Posted Jan 1, 2021
I would buy this again!
I love the colors. I love the furniture. I wish there were a couple more dolls, since the twins are s haring this toy. I will have to order them. I am not thrilled with the elevator. after a couple of days it wouldn't stay in any position other than ground floor. We rigged it with a q tip. Other than that , the 2 yr old twins love it!
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DASHA R.
Posted Dec 31, 2020
Great
As pictured. Very happy with purchase!!
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kathleen
Posted Dec 30, 2020
My 5 year old niece loves it!
We got this for my niece and she just loves it! The height is perfect and the openess of the rooms make for fun/ easy pretend play!
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Ann
Reviewed at:
Melissa and Doug
Posted Dec 29, 2020
A dollhouse for everyone.
Well made; plenty of furniture and accessories. Easy to assemble.
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L.H.
Posted Dec 29, 2020
A big hit
I bought this for my 3 year old son and it's wonderful. Gender neutral and it will be fun across multiple ages and multiple children. It was easy to put together sturdy and a really good value seeing as it included some furniture and some people. The elevator and garage is a fun addition!!
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Ann
Reviewed at:
Melissa and Doug
Posted Dec 29, 2020
A dollhouse for everyone.
Well made; plenty of furniture and accessories. Easy to assemble.
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Mrs. Claus
Reviewed at:
Melissa and Doug
Posted Dec 24, 2020
Darling! But, missing pieces ;(
Darling dollhouse, not hard to set up. Came with all the furniture but no little dolls which the description states that it includes. Realized this setting up on Xmas Eve. Kind of a bummer, but we'll make do!
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Response from Staples :
Hi,
Thank you for your post and for bringing this to our attention. I am sorry to hear about your experience and would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Melissaanddougpwr, April 21, 2022
Lynette
Reviewed at:
Melissa and Doug
Posted Dec 17, 2020
yes
I loved this product. It was easy to assemble and appears sturdy. My granddaughter will love it.
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Lynette
Reviewed at:
Melissa and Doug
Posted Dec 17, 2020
yes
I loved this product. It was easy to assemble and appears sturdy. My granddaughter will love it.
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Lisa
Reviewed at:
Melissa and Doug
Posted Nov 19, 2020
Wish it was made out of better material
House is vibrant, beautiful, great size. Sadly the removable roofs and front door are made out of very weak material. The sides of the holes to hold the roof off broke and the front door to the house did the same. My child is not rough on toys so I am very disappointed.
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Response from Staples :
Hi Lisa:
Thank you for taking the time to comment on the Hi Rise Dollhouse. We take the quality of our toys very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Melissaanddougpwr, April 21, 2022
Lisa
Reviewed at:
Melissa and Doug
Posted Nov 19, 2020
Wish it was made out of better material
House is vibrant, beautiful, great size. Sadly the removable roofs and front door are made out of very weak material. The sides of the holes to hold the roof off broke and the front door to the house did the same. My child is not rough on toys so I am very disappointed.
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Response from Staples :
Hi Lisa:
Thank you for taking the time to comment on the Hi Rise Dollhouse. We take the quality of our toys very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
January 8, 2021