Customer Reviews for HP LaserJet Enterprise MFP M480f Color All-in-One Laser Printer, Print, Scan, Copy, Best for Office (3QA55A)
202 reviews
Most helpful positive review
Posted Aug 12, 2024
This is the best one yet!
Shopped around to replace my 5 year old HP Laser. This is it. We have 4 users, 9 devices and all work flawlessly. Printer is fast and quiet. HP seems to have done this right!
VS
Most helpful critical review
Posted Jun 3, 2021
Not a great design - would not recommend
We purchased this for our small office and typically love the HP brand - this one falls short on so many levels. To start with, you can only print legal size paper by the paper feed - the only option to add a paper tray to the unit, so you can easily print both sizes without going over and manually adding legal sheets, is adding an adjustable tray that sticks out a few ...
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Wayne Arndt, DMD
Reviewed at:
hp.com
Posted Sep 26, 2023
Does not work
This printer has not worked right since we received it with our operating system
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Joe R 1944
Reviewed at:
hp.com
Posted Sep 26, 2023
Should come with a personal tech assistant
Most complicated install of any printer I have ever owned. Still haven't gotten it working. Hooking up the wireless connection is impossible
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Briccman
Reviewed at:
hp.com
Posted Sep 23, 2023
Great Printer - Very Fast - Driver Issues
I bought this printer as a replacement for an older MFP model that suddenly developed scanning issues. This new one is amazing fast, and print quality is awesome. It's so good that I am considering replacing another printer with this model. That said, there is one thing that is holding me back. The MacOS driver just simply doesn't work. I've tried the essential install,...
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Not easily impressed
Reviewed at:
hp.com
Posted Sep 20, 2023
Buy this
Easy setup. Works beautifully.
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RColson
Reviewed at:
hp.com
Posted Sep 17, 2023
Won't print from some apps
Quality and reliability are great however, for some reason, it will not print from the Printshop app. This was the main reason I bought the printer. Can't return it now because, I have thrown the box away.
1up votes 1
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John T.
Reviewed at:
hp.com
Posted Sep 12, 2023
No Wi-Fi, though it says it has it
It says it has Wi-Fi when it doesn’t
1up votes 1
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User 12345
Reviewed at:
hp.com
Posted Sep 11, 2023
Grayscale
Looks great, but will only print in color when test pages are printed.
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V. Evans
Reviewed at:
hp.com
Posted Sep 11, 2023
Faster, crisper printing.
Nice, clean copies. Faster than my old HP printer. So far so good. Will see how long it lasts in our environment.
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Glendora H
Reviewed at:
hp.com
Posted Sep 4, 2023
Scanner was not capable of scanning all the time or anything over 8 pages. Not good for a business
Scanner not Capable
1up votes 1
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Office77
Reviewed at:
hp.com
Posted Aug 31, 2023
So so. Will network for shared printing.
Bought for small office to use on the network for shared printing. The driver is incompatible for printing excel files. Had to hire an IT person to trouble shoot the driver. The universal driver isn't working. HP should fix that.
1up votes 1
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Manna Bill
Reviewed at:
hp.com
Posted Jul 20, 2023
If you have a small business, this is the MFP for you
I bought this printer after first purchasing the M4 301MFP. This particular printer however or multifunction printer offers everything with the exception of built-in Wi-Fi. This was the solution was to purchase the M480 and then install a 3100 W jet direct for Wi-Fi. This seems to be doing everything that we wanted it to do, and in addition, provides us with an economic...
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SDA School
Reviewed at:
hp.com
Posted Feb 1, 2023
Good Printer
The multi function works well.
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Gun Interactive
Reviewed at:
hp.com
Posted Nov 5, 2022
Very disappointed.
DHCP Didn't work and finding the printer via the HP discovery tool didn't work either.
Very disappointed.
Very disappointed.
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Enterprise co
Reviewed at:
hp.com
Posted Aug 3, 2022
LaserJet issues
very slow to print from WiFi on network. Sleep setting are dumb and you have to physically wake printer.
1up votes 1
1down votes 1
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Diane schrakamp
Reviewed at:
hp.com
Posted Jul 28, 2022
Set up is so frustrating! And I am computer saavy!
Print seems like a good printer, but set up is annoying. I have already spent 5 hours out of my day trying to work with IT to get set up, but I still cannot scan to my computer. The last guy said to update my computer and call back. Ugh! It is not the uodates that are the problem. And of the 5 people I have talked to, this is the first one that would not help me anymore...
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2up votes 2
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RTohio
Reviewed at:
hp.com
Posted Feb 28, 2022
Fantastic printer!
I readily give it 5 stars despite a challenge of installing the Scan to Network Folder function.
I hard wired the printer to my wired/wireless home office network with Mac OS computers. Network immediately recognized the printer. Installed HP Smart that seems useless except for any drivers it downloads.
Use the printer website (printer IP address in web browser) for adm...
I hard wired the printer to my wired/wireless home office network with Mac OS computers. Network immediately recognized the printer. Installed HP Smart that seems useless except for any drivers it downloads.
Use the printer website (printer IP address in web browser) for adm...
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Staples Customer
Reviewed at:
hp.com
Posted Jan 17, 2022
Horrible Product
Do not purchase this printer if you are needing a device that can easily scan documents to a computer(s). It does not have that capability. The ink coloring is also not quite right - even after trying to adjust the settings. As with previous HP printers that we have owned, it does not like perforated pages (like Avery cards) and will often jam while printing on them. We...
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dtmtmtl
Reviewed at:
hp.com
Posted Sep 13, 2021
It's quiet, fast, but hard to connect to
Like many, I've shifted to working from home. My office requires me to connect to the corporate network via a VPN, which precludes local network access. The printer advertizes USB connectivity. However, out of the box, it supports only USB 2.0, which is very dated. My computers only have USB 3.0 ports. HP Tech Support refuses to support USB 3.0 or helping get a local po...
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2up votes 2
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Staples Customer
Verified Buyer
Posted Aug 19, 2021
No WiFi scanning no matter what.
I purchased this printer and at the request of the chat person, I also purchased the HP JetDirect 3100 BLE NFC WRLS ACCY WiFi adaptor for it. This made WiFi printing work, but I purchased an MFP printer so I could scan over WiFi as well. No luck. No matter what I tried, the software would not work. I used the HP print and scan doctor and the scan software was written fo...
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1up votes 1
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Back to MAC
Reviewed at:
hp.com
Posted Jul 20, 2021
Not what I Expected
I still don't have it working on my network. I have using the app but it still does not work. Very frustrating. Also you should note that it is NOT wireless somewhere BEFORE people buy it.
4up votes 4
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