Customer Reviews for Ninja Professional Plus 72 fl. oz. Food Processor with Auto-iQ, Black Stainless Steel (BN801)
Item # : 24499078
Model # : BN801
The Ninja Professional Plus Kitchen System with Auto-iQ features a new modern design and more functionality than Ninja's original Professional Kitchen System.
- Type of Blender or Food Processor: Professional Plus Food Processor with Auto-iQ
- Capacity (ounces): 72fl
Price is $219.99
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Over 30
515 reviews
Most helpful positive review
Posted Dec 9, 2025
Practical
You can’t go wrong with this ninja set. The performance is great, very strong and durable. It’s easy to disassemble and clean and pretty safe to put back together. Very user friendly
VS
Most helpful critical review
Posted Nov 27, 2025
Broke after one use.
I got this as a early Christmas gift and have only used it once. Unfortunately when I tried to use it again for thanksgiving it no longer wanted to work with any of the attachments that it came with, specifically the processor. When I attached it to the motor it wouldn't register the processor and told me it wasn't installed. I then tried to use the blender attachment t...
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jg109_1785
Reviewed at:
influenster.com
Posted Dec 9, 2025
Practical
You can’t go wrong with this ninja set. The performance is great, very strong and durable. It’s easy to disassemble and clean and pretty safe to put back together. Very user friendly
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ritibee_2136
Reviewed at:
influenster.com
Posted Dec 5, 2025
Has worked for me for over 5 years, value for mone
I have been using this for over 5 years now and it’s as good as new, works amazingly well and has been part of my daily/weekly cooking routine. I use it in the morning for blending my protein shake/ smoothies, and on the weekends to meal prep, like for kneading dough for my flatbread, to finely chop veggies, and purees. I only wish it also came with a smaller attachment...
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ayeshai35_6882
Reviewed at:
influenster.com
Posted Dec 1, 2025
Best purchase. Nice product
Its design is just perfect and it has a good size. This is really helpful in the kitchen as its level of power is appropriate and makes my process of cooking easy.
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Buster&Biscuit
Reviewed at:
sharkninja.com
Posted Nov 30, 2025
Works great, just didn’t last as expected
Quit working at just under 2years. Motor started to stink and gradually stopped working. Smoked the motor, barely turns and smells of burnt electrical parts. I love the blender, just wished it would last longer than two years. My mom has an old plain one from the 70s and that thing still works. I use mine pretty much daily and sometimes twice a day. So it gets used regu...
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Response from Staples :
Hi Buster&Biscuit,
Thank you for taking the time to leave a review.
We’re really sorry to hear that your Ninja Blender started smoking, which caused it to stop working, and the inconvenience caused by the warranty process. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality and support.
If you’d like further assistance, please reach out to us at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
December 10, 2025
King710
Reviewed at:
sharkninja.com
Posted Nov 27, 2025
Broke after one use.
I got this as a early Christmas gift and have only used it once. Unfortunately when I tried to use it again for thanksgiving it no longer wanted to work with any of the attachments that it came with, specifically the processor. When I attached it to the motor it wouldn't register the processor and told me it wasn't installed. I then tried to use the blender attachment t...
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Response from Staples :
Hi there,
Thank you for sharing your experience. We’re so sorry to hear about the issues with your Professional Plus Kitchen System. That’s definitely not the experience we want for our customers, especially when preparing for the holidays.
Please know this is not typical, and we’d love the opportunity to make it right. Feel free to reach out to us at 1-800-365-0135. Our team will review your case and assist you with a solution as quickly as possible. Thank you for bringing this to our attention,we truly appreciate your feedback and the chance to improve.
Sincerely,
Ninja Kitchen US
December 5, 2025
naeems1_2138
Reviewed at:
influenster.com
Posted Nov 21, 2025
Great blender
Very durable and can blend a lot of things at once with great stability. Easy to clean and store in a cabinet. I will say it’s very noisy though. Very versatile can be used for just about anything. Has good safety feature too.
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ngoct54_6302
Reviewed at:
influenster.com
Posted Nov 21, 2025
One of the best Blenders ever
I love Ninja Professional Plus kitchen system. It blends everything I asked for it and did a great job. Its very durable and very functional. It looks and feels sturdy in my kitchen counter top. I highly recommend it to everyone
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Chef Bradley
Reviewed at:
sharkninja.com
Posted Nov 17, 2025
I Love My Ninja, Except For…
I’m on my 3rd Ninja food processor, and I love Ninja products, with one exception. Everything has held up on all 3, except for the food processor bowl. In all fairness, I use my kitchen and appliances way more than the average consumer (I believe), but the food processor bowl is a brittle plastic. The first bowl cracked on the sides, which I assumed was my fault from us...
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Response from Staples :
Hello Chef Bradley,
Thank you for taking the time to leave a review.
Thank you for sharing your experience and for being such a loyal Ninja customer—we truly appreciate your support over the years. We’re sorry to hear about the challenges you’ve faced with the food processor bowls. Your feedback about the material and availability of replacements is extremely valuable, and we’ll be sure it’s shared with our product development team for review.
For additional assistance, We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
November 18, 2025
rebelrx_5417
Reviewed at:
influenster.com
Posted Nov 5, 2025
Great blender
With all this cooking I do, I love using this blender for chopping veggies and blending purées. The small Togo cups make it easy to take smoothies too. This is a great all in one product and not too loud
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illaria
Reviewed at:
sharkninja.com
Posted Nov 4, 2025
Not much of a Kitchen System
I cannot fully express how disappointed I am in the food processor. It does not do what, in my opinion, a food processor should do. It does not come with, nor can it accommodate, slicing and shredding blades. That is what I want a food processor for. Not making dough. Pulverizing things to dust has its place, but honestly, the bullet style blade feature could probably d...
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
We hear your concern. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
November 5, 2025
KP.22.24
Reviewed at:
sharkninja.com
Posted Oct 31, 2025
Cracked Processor
I purchased this food processor in the set that comes with the blender… I have not even had it that long, and the food processor lid is cracked. I’ve used it one time and I noticed that part of the lid is a little funky as well. I would’ve loved to give a five star rating… But the quality has me questioning if I should continue to buy ninja products
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Response from Staples :
Hi there,
Thank you so much for sharing your experience with the Professional Plus Kitchen System. We're truly sorry to hear that the food processor lid cracked after just one use, that’s definitely not the quality we strive to deliver.
We understand how disappointing this must be, especially when you were excited about the product and ready to give it a five-star rating. Your feedback is incredibly valuable, and we want to make this right.
Please reach out to our Customer Service team at 1-800-365-0135. We’d love the opportunity to assist you with a replacement part or explore other solutions to ensure your experience with Ninja remains positive. Thank you again for your honest review, we’re here to help and hope to restore your confidence in our products.
Warm regards,
Ninja Kitchen US
November 3, 2025
pete0726
Reviewed at:
sharkninja.com
Posted Oct 31, 2025
Weak motor
All the accessories are great. The problem is the motor. Not strong at all. If you are making dough, you can forget it. A much stronger motor is needed. If all you are doing is making smoothies or chopping up some vegetables then this is for you. If anything heavier than that, get a more powerful blender.
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Response from Staples :
Hi Pete,
Thank you for taking the time to share your feedback. We're glad to hear you’re enjoying the accessories, we designed them to offer versatility and convenience in the kitchen.
We’re sorry to hear the motor didn’t meet your expectations for heavier tasks like dough-making. Your feedback is incredibly helpful and will be shared with our product development team as we continue to improve our systems. Thanks again for your honest review, we appreciate you being part of the Ninja family!
Warm regards,
Ninja Kitchen US
November 3, 2025
JMunhappy
Reviewed at:
sharkninja.com
Posted Oct 30, 2025
Terrible
Ninja is a really substandard brand. I have owned the model this replaced, a smaller hand held blender as well as two shark vacuums, they all preformed poorly and broke down very quickly. This company is in the business of money making not making good products. Like most companies they build in planned obsolescence and it’s a really shady way of doing business. Don’t bu...
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Response from Staples :
Hello there,
Thank you for taking time to leave a review.
We’re disappointed to hear that our products haven’t met your expectations. We understand how frustrating it can be when items don’t perform as hoped, and we appreciate you taking the time to let us know.
Your feedback is important to us, and we take concerns like yours seriously. We’re constantly working to improve our products and services, and reviews like yours help guide those efforts. If you’re open to it, we’d love the chance to review your situation further and see how we can help. Please feel free to contact our Customer Service team at 1-800-365-0135. We're available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday, from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
November 7, 2025
nuttcasepdx_9484
Reviewed at:
influenster.com
Posted Oct 24, 2025
It can do everything!
The amount of tasks this can knock out is amazing! Makes drinks, chips food a bunch of different ways and even makes dough for baking. Super easy to clean. Ninja always has the best value and quality
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abidak1_3812
Reviewed at:
influenster.com
Posted Oct 24, 2025
Worth every penny
This thing is a monster of a blender. Cuts through everything with ease.. Super high quality and easy to clean around the seal. It's a little loud that other blenders but you have to understand it’s a monster! It's pricey but but worth every penny !!
I am very happy with this purchase and I expect it'll last me for years.
I am very happy with this purchase and I expect it'll last me for years.
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voyagevibesmap_1156
Reviewed at:
influenster.com
Posted Oct 22, 2025
Powerful, easy to use, and perfect for making smoo
I really like the Ninja Professional Plus Kitchen System! It’s very powerful and easy to use. The Auto IQ programs make everything simple — I can make smoothies, soups, and even dough with just one button. The blender is strong and blends fruits so well. It’s a little loud, but the results are amazing. Perfect for everyday use!
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melissam33_9666
Reviewed at:
influenster.com
Posted Oct 20, 2025
Nina pro
The Ninja Pro Food Processor is powerful, efficient, and makes meal prep a breeze! It chops, slices, and purees with precision, saving tons of time in the kitchen. The large capacity bowl is perfect for family meals, and the sturdy blades handle even tough ingredients with ease. Cleanup is quick, and the design feels solid and reliable. A true 5-star appliance for anyon...
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brendab150_2411
Reviewed at:
influenster.com
Posted Oct 14, 2025
Ninja is the best
I love my ninja professional kitchen system! I can do so many things with this. I love making smoothies and putting them in the cups ready to go as well as purée vegetables for a shake
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Nenita
Reviewed at:
sharkninja.com
Posted Oct 7, 2025
Poor blender
I bought this blender expecting it to last more than a year, the blender is leaking from the gear shaft and the lid is not closing any more .Very disappointed. We’ve loved Ninja products but this blender was not a good purchase.
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Response from Staples :
Hello Nenita,
Thank you for taking the time to leave a review.
We're unhappy to hear about the issues with your blender. That’s definitely not the quality we aim to deliver. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
October 9, 2025
Shykes
Reviewed at:
sharkninja.com
Posted Sep 12, 2025
Awesome
I love it, it works amazing I use it everyday, It's the Best!!!!!
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