Customer Reviews for bentgo Modern Lunch Box, Dark Gray, 44 oz. (BGOMDN-DG)
651 reviews
Most helpful positive review
Posted Oct 15, 2025
Creativity unlocked
This provides a great shape for my lunch and makes me stay creative. It was a good value for the money.
VS
Most helpful critical review
Posted Nov 2, 2025
Not as good as the one for kid
My kids all love their lunch box and they use it everyday, no problem for years. Bought mine in a cute purple, uses it 5 times, and it’s brocken. Really disapointed.
CascadianRiot
Reviewed at:
Bentgo
Posted Nov 5, 2025
Food leaks between compartments
I bought two of these in July for my wife and daughter, to replace two of the classic style. We found that this Modern box leaked between the compartments a lot more than the previous classic style has. The whole thing doesn't link but it just leaks between compartments such that you can't have sliced apples in one compartment and crackers in another without getting r...
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Response from Staples :
Hi,
We’re sorry to hear about your experience with the Bentgo® Modern Lunch Box, and we appreciate you sharing this feedback. While the Modern design is made for sleek portability, it’s not fully leak-resistant between compartments, especially when packing foods with higher moisture content.
That said, we never want you to feel disappointed with a Bentgo product. Please reach out to our team at [email protected] or 714-668-0300, and we’ll be happy to review your order details and assist under our warranty program. We truly value your loyalty and would love the opportunity to make this right.
Thank you,
Jessica
Bentgo Customer Support
November 6, 2025
Audreyle
Reviewed at:
Bentgo
Posted Nov 2, 2025
Not as good as the one for kid
My kids all love their lunch box and they use it everyday, no problem for years. Bought mine in a cute purple, uses it 5 times, and it’s brocken. Really disapointed.
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Response from Staples :
Hi Audreyle,
Thank you for taking the time to share your feedback about your Bentgo Modern Lunch Box. We sincerely apologize that your experience hasn't been what you expected.
Please know that our Bentgo team is here to help in any way we can. Feel free to reach out to us by phone at (657)275-3738 or by email at [email protected]. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback, Audreyle. We appreciate you and look forward to hearing from you soon.
Thank you,
Jessica
Bentgo Support
November 2, 2025
Corey
Reviewed at:
Bentgo
Posted Oct 15, 2025
Creativity unlocked
This provides a great shape for my lunch and makes me stay creative. It was a good value for the money.
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PPDC
Reviewed at:
Bentgo
Posted Sep 18, 2025
Disappointing
I bought 4 of these lunch boxes for my kids and 3 have broken hinges. My kids have also told me that they are not leak proof as the juices from their strawberries (not in the removable compartment part) leaked into other compartments.
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Response from Staples :
Hi Paula, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Box leaking and the hinges breaking. This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica
Bentgo Customer Support
September 18, 2025
Kterry
Reviewed at:
Bentgo
Posted Sep 17, 2025
So Disappointed
I love Bentgo products but I’m so very disappointed with the Modern Lunch Box. I’m now in my THIRD Modern Lunch Box that has broken at the hinges and looking at the reviews it seems like several others are experiencing the same thing. I will say that Bentgo has been great at sending out replacement boxes due to the warranty. It’s so disappointing and has to be a waste o...
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Response from Staples :
Hi Kterry, Thank you for sharing your feedback. We sincerely apologize for the issue you've experienced with the hinges of your Bentgo Modern Lunch Boxes breaking. This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica
Bentgo Customer Support
September 18, 2025
sarah
Reviewed at:
Bentgo
Posted Sep 10, 2025
Good product but not leakproof between compartment
Love the size of the lunchbox and the compartments but they don't seem to be leakproof, which is the primary reason I bought this product. No leaking out of the box as a whole but for example, marinade/salsa liquid easily spilled from one compartment to another, which I wasn't expecting based on the "leakproof design" description - frustrating, as this limits what/how I...
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Response from Staples :
Hi sarah, Thank you for sharing your experience with the Bentgo Modern Lunch Box. We’re glad to hear you like the size and compartments, but we’re sorry for the frustration around liquids transferring between sections. The removable divider is only meant to separate dry foods and is not leakproof, so liquids will flow between those sections. For best results, we recommend packing sauces, dressings, or liquids in a separate small container—many customers use our Bentgo Sauce Containers for this purpose. We’d love to help troubleshoot further and make sure your lunch box works as best as possible for your needs. Please feel free to reach out to us at [email protected] or call 714-668-0300, and we’ll be happy to assist. Thank you, Jessica
Bentgo Customer Support
September 10, 2025
MamaKat
Reviewed at:
Bentgo
Posted Sep 5, 2025
Sleek and Sturdy
I love the sleek look of the Bentgo Modern Lunch Box! I haven’t used it yet, but it seems sturdy and well-made
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Reviewed at:
Bentgo
Posted Aug 21, 2025
Simple y sencillamente me encanto!
Me encanto , sĂşper practica , el color y los espacios son perfectos.
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Terri
Reviewed at:
Bentgo
Posted Aug 18, 2025
Bentgo Lunch Box
Perfect for portioning my lunches.
Great quality. I love the color and modern look.
Great quality. I love the color and modern look.
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Bentgo Fan
Reviewed at:
Bentgo
Posted Aug 17, 2025
Beautiful and practical
Beautiful color, durable. Excellent compartment sizes! Highly recommend!
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Rbmarg
Reviewed at:
Bentgo
Posted Aug 15, 2025
Bentgo Modern Lunch Box
Perfect size for my middle-schooler. I like that there is a removable separator for more versatility. My daughter says it stays cold until lunch time (about 5 hours).
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Soler
Reviewed at:
Bentgo
Posted Aug 8, 2025
Not so good
I bought the lunchbox in November, and six months later a crack appeared, which has been getting worse. It’s a shame because I am no longer in the USA and cannot go to the store to claim the warranty. :(
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Response from Staples :
Hi Soler,
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Box cracking.
This lunchbox is backed by Bentgo's industry leading 2 year warranty.
We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
August 8, 2025
Merritt
Reviewed at:
Bentgo
Posted Aug 3, 2025
Good, but with room for improvement
I like the box in general, I’ve only had two problems with it, and one was fixable so far. The latch popped off, but I was able to reattach, although I worry that having to do this too many times will wear away the plastic that holds the metal rods at the hinge.
The bigger problem is that the seal on the lid has started to disintegrate in one area. I have looked for re...
The bigger problem is that the seal on the lid has started to disintegrate in one area. I have looked for re...
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Response from Staples :
Hi Merritt,
Thank you for your detailed feedback—we truly appreciate you taking the time to share both what you like and the concerns you’ve experienced with the Bentgo Modern Lunch Box. We're sorry to hear about the issues with the latch and lid seal, especially after following the care instructions closely.
We'd love to help get your warranty claim underway and make this right. Please reach out to us at (714) 668-0300 or [email protected] so we can learn more and assist you directly. Your experience and suggestions are valuable, and we’ll be sure to share your design feedback with our team.
Thank you,
Jessica
Bentgo Customer Support
August 4, 2025
Ann L
Reviewed at:
Bentgo
Posted Jun 29, 2025
Attractive but not leakproof
It's an attractive lunch box. I like the compartments and how it latches. It does leak which is disappointing.
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Response from Staples :
Hi Ann,
Thank you for your honest feedback! We’re sorry to hear about your experience with your Bentgo Modern Lunch Box and any inconvenience it caused.
While the lunch box is designed to be leak-resistant, it is not fully leak-proof. To help maintain its leak-resistant seal, we recommend hand-washing the outer shell rather than placing it in the dishwasher.
We truly value your input and would appreciate the opportunity to learn more about your experience—please feel free to reach out to us at (657)275-3738 or [email protected]. We look forward to assisting you!
Thank you,
Jessica
Bentgo Support
June 29, 2025
Melissa87
Reviewed at:
Bentgo
Posted Jun 23, 2025
Poor Quality
After just one use, the hinge snapped completely, making the box unusable. I didn’t drop it or misuse it, it was just from normal opening and closing. For a product marketed as durable and ideal for everyday use, this was really disappointing. I expected better quality for the price. Hopefully, this was just a manufacturing defect, but I won’t be taking the risk on anot...
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Response from Staples :
Hi Melissa,
Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Box hinge. We understand how frustrating this must be, and we want to make it right.
This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible.
Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Bentgo Support
June 23, 2025
Jean
Reviewed at:
Bentgo
Posted May 21, 2025
Greatest lunch box for 10 year old
Great design, size and durable. I am a repeat customer since the first one was a hit
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Reviewed at:
Bentgo
Posted Mar 17, 2025
Los recomiendo!
Me encanta!!! SĂşper Ăştil, limpio y fuerte!!no se chorrea!!!
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CDerry
Reviewed at:
Bentgo
Posted Mar 16, 2025
Easy to clean and no spillage
Love my lunch box and snack cup. Both are easy to clean and dishwasher safe. I throw them in my backpack and there is no spillage. I highly recommend both of them.
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Will M
Reviewed at:
Bentgo
Posted Mar 13, 2025
Perfect solution for lunch on the go.
The bento box holds the perfect amount of food for my lunch and the seal is air tight so it doesn't leak at all despite being on its side most of the day. The snack container also works very well and makes it easier to carry a snack in my briefcase instead of it being in a squishy bag. I can not recommend these products enough.
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Guinness
Reviewed at:
Bentgo
Posted Mar 3, 2025
Disappointed.
I bought the above box expecting it to be adult size. I had two of the regular size and really thought and expected, due to the cost, that it would be much bigger. It wasn’t.
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Response from Staples :
Hi Guinness,
Thank you for taking the time to share your feedback about your Bentgo Modern Lunch Box. We sincerely apologize that your experience hasn't been what you expected.
Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at (714) 668-0300 or [email protected]. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback. We appreciate you and look forward to hearing from you soon.
Thank you,
Jessica
Bentgo Support
March 4, 2025