Customer Reviews for Shark Rotator Upright Vacuum Cleaner, Bagless, Silver (LA502)
Item # : 24557062
Model # : LA502
With the traditional upright design, the vacuum cleaner offers high standards of cleaning on both floors and carpets
- Upright Vacuum Cleaner
- Bagless
Price is $319.99
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Over 30
217 reviews
Most helpful positive review
Posted Oct 29, 2020
Great Upgrade from other Shark
This is my 4th Shark vacuum (going back to 2013 when I ditched Dyson) and I must say, this is by far the best one yet. While I love my Duo Clean NV807, the bristle brush constantly required hair removal. The PowerFins on this vacuum are fantastic, allowing me to vacuum without having to clean the brush roll each time. It is light weight and has great suction, a noticeab...
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VS
Most helpful critical review
Posted Feb 23, 2021
Worthless on plush new carpet
I bought this to vacuum my soft new carpet, but the brush rolls won't spin. It works great on hardwood and a plush rug, but no luck with my carpet.
Larimer
Reviewed at:
Shark
Posted Mar 25, 2025
Excellent
I will always own a Shark vacuum. The quality and customer service is great.
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SUE B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Mar 17, 2025
This is a great vacuum so far. I am thinking of getting one for my house. very pleased haven't seen carpets so clean in our lobby in a very long time.
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BOSS
Reviewed at:
Shark
Posted Feb 20, 2025
Love this Machine they call a vacuum
Best vacuum ever. The customer service is top notch! They answer the phone and help you to find out what the problem is. They will replace if needed or send you the part that you need. I love my Shark Vac
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Scrooten
Reviewed at:
Shark
Posted Nov 26, 2024
Great quality
Great vacuum. Excellent pickup, powerful, any not too heavy.
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Samtheman1992
Reviewed at:
Shark
Posted Jul 31, 2024
New shark vaccum
I know this review is a little over a month or so late but I am enjoying my new vaccum the only thing I’m not liking is the floor head started making a weird sound when I pull it back while I’m vaccuming I’m not sure if that’s an issue or not or something that could soon become an issue other than that customer support was super great and gave me a brand new machine und...
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pginGa
Reviewed at:
Shark
Posted Jun 18, 2024
Duo Fins Power Clean
This was a warranty upgrade, and I am glad I received it. I has so much more pull when vacuuming just on minimum suction. I do wish it had the air scent like the old one.
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Kira
Reviewed at:
Shark
Posted Jul 20, 2023
Less than 2 years old and coming apart
I have owned this for less than two years and the rubber on the powerfin is coming apart. I called product support to try and get a new part but because I bought this out of a store it is an older model that isn’t made anymore, and They cannot help me at all. There was no offer for a discount to purchase a brand new one. I was simply told my only option is to buy a whol...
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MeMOrial1976
Reviewed at:
Shark
Posted Jul 17, 2023
Poor Quality
Used this vacuum 3 times and the brush roller fabric is coming off -- very poor quality -- will be returning it!
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Jeffpro
Reviewed at:
Shark
Posted Jul 12, 2023
Great features
I bought this because of constant dog hair and this is a miracle worker. Fabulous job!!
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BJ81
Reviewed at:
Shark
Posted Jul 8, 2023
No useful most of the time
I had a Shark rotator NV500 for years and had to replace it. I accidently bought the Navigator and while its ok suction wise, the hose is so short and tight that the machine falls over whenever I use it. Plus there is no bare floor accessory available and I found that
very useful for under furniture.
I am very disappointed that something changed because even the rotat...
very useful for under furniture.
I am very disappointed that something changed because even the rotat...
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Steph
Reviewed at:
Shark
Posted Jul 6, 2023
I am disturbed. I am disgusted.
I got this today. I vaccumed very frequently and even spot treated carpets. I got this cause my vacmop(different company) stopped working. So i thought time for brand change even if doesnt mop. I am glad i did but so disturbed at what came up. I consider my self a very. Very clean person. But my device was failing me. I am grossed out. 10/10 do not get this if you are ...
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MFank
Reviewed at:
Shark
Posted Jul 4, 2023
Newer features for Lift-Away Upright vacuum
I've bought several Shark vacuums and needed a newer one that can work on wood/tile floors. I don't have carpets or rugs. So far the vacuum is excellent for picking up dirt/crumbs. I was able to get this vacuum on sale and did comparison shopping on several websites. The delivery was quick and it was easy to put together the vacuum.
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riter
Reviewed at:
Shark
Posted Jun 20, 2023
DO NOT BUY!
Do NOT buy this vacuum. It's made so that the belt is not replaceable and the belt only lasted us 10 months. You will have to buy an entire new motorhead. Complete waste of money.
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Glenda
Reviewed at:
Shark
Posted May 31, 2023
Average machine
I bought this a month ago and yes please pay attention to the reviews that talk about how short the hose is. I love everything about this vacuum except the hose is ridiculously short. So the overall rating of this vacuum goes from an A to a C. Simple fix engineers,… duh!
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Anna
Reviewed at:
Shark
Posted May 5, 2023
Proof is in the pudding
I love this vacuum,, it sucks in a good way Love the pull away feature. Read a review saying it wasnt a good latch system but its been great and solid.
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Nllrn
Reviewed at:
Shark
Posted May 3, 2023
Love Shark. This model has a short cord - have to keep moving the plug. Also hard to release to vacuum- more difficult than the Apex-to drop handle and vacuum.
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Jackie
Reviewed at:
Shark
Posted Apr 29, 2023
Fantastic products all wonderful customer service
I have a husband that has ocd and I've bought more vacuums coffee maker shark products amazing. I just want thank all who work for the shark family for your kindness and knowledge
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Kate
Reviewed at:
Shark
Posted Apr 11, 2023
Hose is too short for lift-away
Purchased October 2022 from Bed Bath and Beyond. Excellent vacuum in all respects including pet hair EXCEPT, the hose is too short for using the lift away. When vacuuming my car, the canister tips over when using the lift away because the hose is too short. My previous shark (NV680) had a perfect length hose and a little snap that held it in place when not using lift...
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Aes1900
Reviewed at:
Shark
Posted Mar 24, 2023
Didn’t last
I bought this vacuum October 2021 and it quit working about a month ago. It has lost a ton of suction. It takes so long to vacuum a 9x12 rug. I clean the filters once a week and the heppa filter once. I took the vacuum apart and checked for blockages and cleaned all parts and it still has very little suction. It was great for 15 months.
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Ares X
Reviewed at:
Shark
Posted Mar 22, 2023
Nice vacuum with pros and cons
Pros: Good suction. Nice tool placement. Headlight is awesome. Handles shag carpet really well. I love that there is no tube on the side near the vacuum head.
Cons: It's light and has a high pitch squeal. The cord is way too short. I have another Ninja vacuum that I can plug into one outlet downstairs and get the entire downstairs area in three different rooms and ou...
Cons: It's light and has a high pitch squeal. The cord is way too short. I have another Ninja vacuum that I can plug into one outlet downstairs and get the entire downstairs area in three different rooms and ou...
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