Customer Reviews for Shark ION Cordless Robotic Vacuum, Bagless, Ash Gray (AV753)
Item # : 24648502
Model # : AV753
Meet the Shark ION Robot Vacuum—the smart, powerful clean that never quits. Its Tri-Brush System tackles dirt on carpets and hard floors, intelligent sensors protect your space, and with app or voice control, you command a 120-minute deep clean from anywhere.
- THREE BRUSH TYPES. ONE POWERFUL CLEAN: Tri-Brush System combines side brushes, channel brushes, and a multi-surface brushroll to handle debris on carpets and hardfloors.
- INTELLIGENT CLIFF SENSORS: Shark ION Robot senses ledges and stairs and avoids bumping furniture and walls.
Price is $249.99
4 reviews
Most helpful positive review
Posted Jul 31, 2025
Set it, forget it, and let the robot do the dirty
This little Wi-Fi-connected wonder changed my cleaning life. I can control it from my phone, set cleaning schedules, and it glides around picking up dust, hair, and crumbs like a smart little helper. It’s quiet, efficient, and even returns to charge itself when done. Great on hard floors and low carpets, and surprisingly good at navigating around furniture (and tiny paw...
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VS
Most helpful critical review
Posted Jan 7, 2026
Will not connect to wifi
Just purchased and am unable to connect to our home wifi . It's going back and I will be purchasing another brand that will connect to wifi.
PMC56
Reviewed at:
sharkninja.com
Posted Jan 7, 2026
Will not connect to wifi
Just purchased and am unable to connect to our home wifi . It's going back and I will be purchasing another brand that will connect to wifi.
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Response from Staples :
Hi there,
Thank you for taking the time to leave a review.
We completely understand how frustrating it must be that your newly purchased Shark Robot isn’t connecting to Wi-Fi, and we truly appreciate you bringing this to our attention. Your experience matters to us, and we want to make things right. Our team is here to help resolve this issue as quickly as possible, and we’ll also make sure your feedback is shared with the appropriate teams internally.
In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing:
https://support.sharkninja.com/article/RV750-N-RV85-Series-Shark-ION-Robot-Vacuum-Troubleshooting-Guide
If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help.
Kind regards,
Shark Clean NA.
January 8, 2026
renawildbloom_6274
Reviewed at:
influenster.com
Posted Jul 31, 2025
Set it, forget it, and let the robot do the dirty
This little Wi-Fi-connected wonder changed my cleaning life. I can control it from my phone, set cleaning schedules, and it glides around picking up dust, hair, and crumbs like a smart little helper. It’s quiet, efficient, and even returns to charge itself when done. Great on hard floors and low carpets, and surprisingly good at navigating around furniture (and tiny paw...
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Horrible Harry
Reviewed at:
sharkninja.com
Posted Dec 17, 2024
HORRIBLE SUPPORT SERVICE
I have had great difficulty in getting my new robot connected to WiFi. The phone service is horrible. I was on hold for 25 minutes. Hung up & called again and have been waiting for another 20 minutes and still not talked to someone.
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Response from Staples :
Hello,
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we appreciate how frustrating this must be. We will absolutely share your feedback regarding the service with the relevant teams internally. We see you have now talked to our support team. If you need any further assistance with your robot, please don’t hesitate to reach back out to our team at 1-888-228-5531.
Kind regards,
Shark Clean
January 23, 2025
Bri01
Reviewed at:
sharkninja.com
Posted Apr 28, 2021
It is a life changer
I literally got this yesterday and my floors always have sand and dog hair on them. Walked across barefoot. Not a sand in sight on my feet. Definitely the best.
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