Customer Reviews for Brother HL-L2405W Compact Wireless Black & White Laser Printer, Single-Function, Print, Refresh Subscription Ready
531 reviews
Most helpful positive review
Posted Apr 3, 2026
Bon achat
Imprime rapidement
Le lien wifi est toujours actif contrairement à d’autres marques
Le lien wifi est toujours actif contrairement à d’autres marques
VS
Most helpful critical review
Posted Mar 28, 2026
Typical Brother printer...aka garbage
Like all brother printers, this one is a piece of garbage straight out of the box. Screen has a crack in it, drivers failed to install numerous times before miraculously working, paper doesn't get grabbed by the rollers at least 75% of the time. Complete and utter garbage again like all brother printers.
SL
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 3, 2026
Bon achat
Imprime rapidement
Le lien wifi est toujours actif contrairement à d’autres marques
Le lien wifi est toujours actif contrairement à d’autres marques
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Evita
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 3, 2026
Excellente imprimante
Rapide, efficace, bonne capacité
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David S
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 2, 2026
Great little printer
This worked great out-of-the-box, easy to setup, good print quality, good price. Seems perfect for a home printer, if you don't need colour.
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Aucun
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 1, 2026
Brother
Imprimante un peu lente à démarrer mais bien
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Nah im good
Reviewed at:
brother-usa.com
Posted Mar 28, 2026
Typical Brother printer...aka garbage
Like all brother printers, this one is a piece of garbage straight out of the box. Screen has a crack in it, drivers failed to install numerous times before miraculously working, paper doesn't get grabbed by the rollers at least 75% of the time. Complete and utter garbage again like all brother printers.
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jake
Reviewed at:
brother-usa.com
Posted Mar 27, 2026
extremely poor value
ink cartridges don't last long and replacements are equivalent to the cost of the printer
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Response from Staples :
We apologize that you did not get the expected toner yield for your Brother HL-L2405W. We’d like to help. Please contact Brother Customer Service using the link below: https://www.brother-usa.com/support
April 3, 2026
Oakville Customer
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 27, 2026
All good
There exeperience was very good and the printer is working fine.
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XKIMO
Reviewed at:
brother-usa.com
Posted Mar 23, 2026
Great Brother .
Grew Way tired of buying ink every time we wanted to print an item .We don't print a lot , but when we do we needed it Yesterday !!!!
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Don L
Reviewed at:
brother-usa.com
Posted Mar 23, 2026
WiFi connection is clunky.
The interface to connect to WiFi is very user unfriendly and clunky.
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Response from Staples :
I see you’re having difficulty with connecting the Brother HL-L2405DW to the WIFI. We can help with that. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
Brother, March 27, 2026
Bb 62
Reviewed at:
brother-usa.com
Posted Mar 22, 2026
Sturdy, serious entry level printer
Great budget printer, once everything is set up, very reliable! Great for tax season!
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Bertha
Reviewed at:
brother-usa.com
Posted Mar 22, 2026
Sleep Mode
Goes into deep sleep and it’s hard to get documents to print. Otherwise works great.
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Carmela
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 22, 2026
Good printer!
Extremely easy to install. Compact!
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Diane M
Reviewed at:
brother-usa.com
Posted Mar 19, 2026
Quick and crisp
Quick and crisp. I had a Brother laser printer when I had my business and got this one for retirement. Never been disappointed.
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Iris
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 19, 2026
Easy to set up for wifi settings. I like it.
Easy to set up and everyone with the same network can get the printer.
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garbage12
Reviewed at:
staples.ca
Posted Mar 19, 2026
Garbage!! If you want to waste your money this printer is the better option!!!
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Reviewed at:
brother-usa.com
Posted Mar 18, 2026
Jammed Printer Fails
The Jam indicator is showing and I have removed and cleared the jam. Even used a blower to clear dust or clean sensors. Still gives paper jam message. Not a Good Printer
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Response from Staples :
Jams can be frustrating. Here is a FAQ that may help:
https://help.brother-usa.com/app/answers/detail/a_id/185475
If you still have the issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
March 25, 2026
WM
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 17, 2026
Easy Setup
This printer was very easy to set up using the app. Wish it could print duplex, but even with one-side only printing the device is good value for the money.
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Lacy
Reviewed at:
brother-usa.com
Posted Mar 16, 2026
Streaky Printing
This printer leaves a black streak along one side of the page that smears.
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Response from Staples :
We’re sorry to hear about the black streak you’re experiencing with the Brother HL-L2405W and understand how this can affect your prints. We have many helpful FAQs on the Brother web site (link below) and if you still have difficult, please contact Brother Customer Service at:
https://www.brother-usa.com/support
FAQ https://support.brother.com/g/b/faqend.aspx?c=ca&faqid=faq00000006_049&lang=en&prod=hll2405w_us
Brother, April 3, 2026
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 15, 2026
A printer that finally works!
Very reasonable. Setup was easy. Works well. Very happy with this basic laser printer
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Ws'n ns
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 15, 2026
HL-L2405W laser printer
I purchased this printer 3 or 4 weeks ago and have only used it a couple of times. I found it very easy to set up and it does everything i need for my home office. I'd highly recommend it for any home owner
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