Customer Reviews for Brother Wireless Duplex Document Scanner, White (ADS-3300W)
Item # : IM102HR83
Model # : ADS-3300W
- Get organized and stay organized with this wireless high-speed desktop scanner
- Scanner resolution: 1200 x 1200 dpi
Price is $469.66
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
61 reviews
Most helpful positive review
Posted May 19, 2025
Straight forward setup and usage . iOS app is great good UI. Recommend
VS
Most helpful critical review
Posted Nov 3, 2023
Never Again
Hard Set up. It is supposed to replace the ADS 2700 and it was not the case. I returned it
P.F.
Reviewed at:
Quill
Posted May 19, 2025
Straight forward setup and usage . iOS app is great good UI. Recommend
0up votes 0
0down votes 0
Report
Holive
Reviewed at:
brother-usa.com
Posted Mar 20, 2025
Not my favorite, but does the job...
It's ok. Nothing spectacular. I upgraded to the 3300 from my older 1500 because I needed more speed and was feeding more documents through. I got the speed, but I am very disappointed in the quality of my scanned documents. The scans from my old 1500 looked WAY better than this one. I had to trouble shoot several times with Brother, and the quality is still just me...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Thanks for taking the time to review your experience with the Brother ADS3300W. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother ADS3300W. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/ADS3300W
March 26, 2025
Mike
Reviewed at:
brother-usa.com
Posted Feb 4, 2025
The Best
Brother products are so easy to set up and use. They also seem to work forever. We have stopped using all other desktop/group printers and scanners. They really are the best.
0up votes 0
0down votes 0
Report
SANDRA R.
Reviewed at:
Staples Business
Posted Jan 11, 2025
Efficient and fast
I like this scanner for its speed double side scanning and quality of the final scanned document. The WiFi and interface with a PC could be easier including the instructions.
0up votes 0
0down votes 0
Report
JFriday
Reviewed at:
brother-usa.com
Posted Jun 30, 2024
More feed capacity, same great product
I started with the ADS-1700W, and I still have and use that scanner, but I needed more feed capacity. This scanner was exactly what I needed. It is fast and easy to use. I Love It!
0up votes 0
0down votes 0
Report
M.W.
Reviewed at:
Staples Business
Posted Jun 23, 2024
The is not compatible with the Athena EMR software
Sorry I must return this item It's not compatible with our Electronic Medical Records software by Athena. This surprised me because Athena is very large and used nationwide
0up votes 0
0down votes 0
Report
V.F.
Reviewed at:
Quill
Posted Apr 15, 2024
Very Frustrating
I wish I returned this right away been using it for a few months and I constantly have problems with this machine... Doesn't scan straight no matter how much I play with the setting or snug I load the paper the result is nearly always skewed. Also I'm not using the wireless it's direct connect but I constantly have errors when prompting the scan from my desktop even...
Read full review
0up votes 0
0down votes 0
Report
ScannerMan
Posted Mar 25, 2024
Works Great
I have installed a few of these and they work great. Multiple pages Twain and networkable. Wifi is meh so hardwire if you can.
0up votes 0
0down votes 0
Report
ANGELA S.
Reviewed at:
Staples Business
Posted Dec 25, 2023
Business Owner
This is a great scanner quick scans easy set and multifunctional. I recommend for any small business that requires a lot of scans this is a good buy!
0up votes 0
0down votes 0
Report
Elisebel
Reviewed at:
brother-usa.com
Posted Nov 3, 2023
Never Again
Hard Set up. It is supposed to replace the ADS 2700 and it was not the case. I returned it
0up votes 0
0down votes 0
Report
Response from Staples :
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother ADS3300W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
November 6, 2023
D.C.
Reviewed at:
Staples Business
Posted Sep 30, 2023
Brother ADS3300W Wireless Duplex Document Scanner
I LOVE this scanner.
0up votes 0
0down votes 0
Report
Waheed A
Reviewed at:
brother-usa.com
Posted Aug 30, 2023
Great scanner just needs little improvements.
Its wonderful, fast and easy to use, I have two issues though, one back tray is not steady it slips out from its spot when you load more papers in it, secondly its not dust proof, dust can easily get on scanners gloss, it has no cover to close it when not using it.
Also it doesn’t skip blank pages like Epson does.
Also it doesn’t skip blank pages like Epson does.
0up votes 0
0down votes 0
Report
Shia
Reviewed at:
brother-usa.com
Posted Aug 28, 2023
Does the job well
works like a charm. does the job every time never fails
0up votes 0
0down votes 0
Report
KenK
Reviewed at:
brother-usa.com
Posted Jun 1, 2023
Better Than the Rest!
I own two other scanners but the Brother ADS-3300W works faster and better with absolutly no problems.
0up votes 0
0down votes 0
Report
Proetorius
Reviewed at:
staples.ca
Posted May 26, 2023
Un bon scanner.
Un peu difficile à mettre en réseau mais très bon scanner pour la maison ou le bureau.
0up votes 0
0down votes 0
Report
Paul
Reviewed at:
brother-usa.com
Posted May 7, 2023
Good scanner
I have enjoyed this scanner it’s quick and happy with its performance I wish the 100 pdi was better quality to keep the file size down on large documents maybe a settings at 150 could be added
0up votes 0
0down votes 0
Report
William R.
Reviewed at:
Staples Business
Posted May 2, 2023
Easy to use.
Like everything set up can take a bit however once you get it set up and set up a workflow folder its pretty much one and done. Easy to use and fast too.
0up votes 0
0down votes 0
Report
Marilyn M
Reviewed at:
brother-usa.com
Posted Apr 10, 2023
Great Scanner! I like nearly everything about it.
I'm located in the U. S. To cut down on the papers I have to store in my office, I scan every piece of paper that I want to keep as soon as it comes in. The scanner was easy to set up, and easy to figure out how to use. I like the options to determine the quality of they scan, and they are easy to use. Once I got used to loading the feeder with the text upside down an...
Read full review
0up votes 0
0down votes 0
Report
drthamu
Reviewed at:
brother-usa.com
Posted Mar 22, 2023
ADS - 3300W
Initially I had problem downloading all necessary softwares and some I downloaded twice and it did not work but I deleted all of them and reloaded as required and it worked fine after that. I am converting all my paper documents digitally and storing on my MAC and it is vary easy to categorize them. It is vary fast and gives me options to rotate image if needed and dele...
Read full review
0up votes 0
0down votes 0
Report
Sidber7
Reviewed at:
brother-usa.com
Posted Mar 22, 2023
Sent it back
I could not get the scanner to connect with my desktop computer. I could not get satisfactory help from Brother.
0up votes 0
0down votes 0
Report
Response from Staples :
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother ADS3300W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Below is an answer link that may help on the unable to scan from computer issue that you are having with the Brother ADS3300W.
Answer Link: Unable to scan from a computer
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Brother Customer Service, March 24, 2023