Customer Reviews for OtterBox Alpha Glass Protector for iPhone 12 Pro Max, Each (77-65785)

Hi there! We're sorry to hear that our Alpha Glass Screen Protector didn't reach your expectations. We genuinely put forth every effort to create products that are long-lasting and useful. While we recognize your apprehension based on price, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. If you have any other questions or concerns, or you find yourself needing a replacement screen protector, give us a ring at 1-855-688-7269 and we would be happy to help. Kindly, OtterBox Customer Support

Yikes! So sorry to learn about those troubles you've been experiencing. When applying the Alpha Glass to your device we recommend allowing it to sit undisturbed, preferably overnight, to ensure everything adheres properly. No need to worry if either of those OtterBox products have taken on some damage though. We have our fantastic product warranty in place for situations just like this. Please give our CS team a buzz at 1-855-688-7269 and they'd be more than happy to look into your replacement options with you. Cheers, OtterBox Customer Support

So sorry to learn about your experience with the Alpha Glass screen protector for your iPhone 12 Pro Max. We designed this product to be seamlessly compatible with your device, so this is a bit unexpected. Is there something else on your screen that could be interfering here? We'd like to try and get to the bottom of this for you. Please give our friendly Otters a call at 1-855-688-7269 and they'd be happy to troubleshoot things further or look into your warranty replacement options with you. Cheers, OtterBox Customer Support

A frustrating situation to be sure, but we hope the Alpha Glass was at least taking care of business in terms of keeping your iPhone's display safe from harm when the damage occurred. Regardless of how it all went down, we'll be more than happy to help get you set up with a brand-new warranty replacement for a fresh start. Just give our handy Otters a call at 1-855-688-7269, and we'll have this all fixed up in no time! Best, OtterBox Customer Support

Hi there! We're sorry to hear about the damage to your Alpha Glass! We appreciate your feedback about your experience, and we'll be sure to pass your thoughts up the ladder to our design team. In the meantime, reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of with a replacement screen protector. Best, OtterBox Customer Service Team

Hi there! We're sorry to hear about your frustration with your Alpha Glass! It's odd to hear that you were having trouble reaching our Customer Service Team, and we'll be sure pass your feedback up the ladder. If you ever need to reach us in the future, you can call us at 1-855-688-7269. The good news is, we have a great installation video that may help with your screen application. Check that our here: https://youtu.be/olVwWHk_020 Best, OtterBox Customer Service Team

You're not wrong to expect the very best from the Otter brand, and we're sorry that you had such a rough start with the Alpha Glass Screen Protector. It's certainly peculiar that there was no impact leading the charge, but regardless, we do trust that a new piece will stand the test of time. Speaking of, we do have an excellent warranty that can help if you should happen to run into any further trouble. Just give us a call at 1-855-688-7269 if we can ever be of assistance, and we'll get right on the case! Best, OtterBox Customer Service Team

Hi there! We're sorry to hear about your disappointment with Alpha Glass! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your screen protector will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your Alpha Glass, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269. Contact us: https://www.otterbox.com/en-us/contact-us Best, OtterBox Customer Service Team