Customer Reviews for Bose Ultra Open Wireless Bluetooth Earbuds (881046-0010)
3863 reviews
Most helpful positive review
Posted Jan 3, 2026
Awesome sound!!!
I got a new iPhone 17 pro max and my old Bose ear buds would sync up then turn off. So I decided to get a new pair and I love them!
VS
Most helpful critical review
Posted Dec 25, 2025
Waste of money
They cut out and crackle. The sound quality is disappointing. Awful, do not buy.
Ray
Reviewed at:
bose.com
Posted Jan 7, 2026
Really good
They are amazing once you figure out to download Bose app to phone to then control the volume
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redcello
Reviewed at:
bose.com
Posted Jan 6, 2026
Not possible to secure them.
They will NOT stay in my ears. They sound okay but the wrap around won't stay in place no matter how I try to adjust it.
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Response from Staples :
Hi there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear the sound quality meets your expectations. We’re sorry to learn about the fit issues you’ve experienced, and we completely understand how important comfort and stability are for everyday use.
We’d love to help you get the best fit possible, please check out our troubleshooting steps here: https://bose.life/4jrj9rW Hope this helps!
Klariss - Customer Support
January 7, 2026
Itsjustmeta
Reviewed at:
bose.com
Posted Jan 6, 2026
Not so happy. Deal too late
These were a gift and now I get an email stating buy one get one reconditioned free. Upset that was not an option when I purchased.
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Reviewed at:
bose.com
Posted Jan 3, 2026
Awesome sound!!!
I got a new iPhone 17 pro max and my old Bose ear buds would sync up then turn off. So I decided to get a new pair and I love them!
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V
Reviewed at:
bose.com
Posted Jan 3, 2026
Still getting used to the features
I love the design but i have a hard time with the volume. Phone calls haven’t been great but i love music with these!
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Response from Staples :
Thanks so much for sharing your experience with the Bose Ultra Open Earbuds. We’re glad to hear you’re loving the design and enjoying your music with them! For the volume and call‑quality concerns, a few small adjustments to the fit or positioning can often make a big difference.
Here’s a helpful guide that walks you through how to properly wear and adjust your earbuds for the best performance:
https://bose.life/3YmZgc2
Gloria - Customer Service
January 3, 2026
Oma
Reviewed at:
bose.com
Posted Jan 2, 2026
Great product!
I got this as a gift for Christmas and am so impressed with the quality. I would highly recommend this product.
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Rand
Reviewed at:
bose.com
Posted Jan 2, 2026
Very good but…
I bought these very expensive earphones and because of the shape and size of my ears, they do not get the sound into my ear canal well no matter how much I fiddle with them. What I end up hearing is mids to highs and just a little bass. If I manually turn my ears inward the bass becomes rich and beautiful. They are a great idea but not for everyone. They are very ni...
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Response from Staples :
Thank you for sharing your experience with us. We’re truly sorry to hear that the fit of your earphones hasn’t been comfortable and that it’s affecting the sound quality you receive.
Our earphones are designed to deliver balanced sound, but we also recognize that ear shape and size can vary from person to person. Here is a helpful guide for your Bose Ultra Open Earbuds:
https://bose.life/4sob9fu
Gem - Customer Support
January 2, 2026
galilea
Reviewed at:
bose.com
Posted Jan 2, 2026
Great sound, concerns about replacement parts.
I never would have spent this much on earbuds, but the sale price and the open style was something I was looking for. The sound quality is excellent, and they are very comfortable. My main concern is that the silicone piece, that wraps around your ear, is going to break after repetitive use. If this was to happen, and I have seen it happen before on other products of...
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RCALCANO
Reviewed at:
bose.com
Posted Jan 2, 2026
Trash Mic
Horrible microphone for calls. The other party 90% of the time can't hear you or understand what are you saying.
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Response from Staples :
Thank you for letting us know. We’re sorry to hear you’re having trouble with call clarity on the Ultra Open Earbuds, that’s definitely not the experience we want for you.
In many cases, microphone issues can improve with proper positioning, since the earbuds’ open‑ear design relies on optimal placement for voice pickup. You can use this helpful guide to make sure the earbuds are worn and adjusted correctly:
https://bose.life/49noBYm
If you’ve already tried that and the issue continues, please reach out to us using this link: https://bose.life/49SSe5s so we can take a closer look. We’re here to help make sure your earbuds perform the way they should.
Gloria - Customer Support
January 4, 2026
Wireslinger
Reviewed at:
bose.com
Posted Jan 1, 2026
Bose Quality Sound in a tiny device
The Ultra Open Earbuds took some getting used to. I have always used in ear canal earbuds, loved my quiet comfort until they took a ride in the washing machine. The Ultra Open Earbuds are the most comfortable earbuds I have ever used. The sound quality is amazing, the available options for setup are another plus. Knowing the earbuds will not fall off has been an invitin...
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What
Reviewed at:
bose.com
Posted Jan 1, 2026
Great sound and fit
I bought a pair for my wife and she loves them. The fit was comfortable and the sound is fantastic. The Apple AirPods have become her backup, if she can the right AirPod that kept falling out of her ear.
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Vern
Reviewed at:
bose.com
Posted Dec 31, 2025
You will forget they are even on.
I bought these earbuds for my wife.She absolutely loves them. I have a pair also and there are times where you forget they are even in your ear. Sound quality is remarkable.
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MsKim
Reviewed at:
bose.com
Posted Dec 29, 2025
Open Earbuds
I believe the ear buds are too big for my ears. Wish they were adjustable.
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LB25
Reviewed at:
bose.com
Posted Dec 28, 2025
Awesome product!
Love these ear buds. So comfortable, barely know they're on the ears. Great sound quality!
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Kitcat
Reviewed at:
bose.com
Posted Dec 27, 2025
Amazing sound quality
Got them a few weeks ago. Haven't used them much, but the sound quality is amazing!
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JD
Reviewed at:
bose.com
Posted Dec 27, 2025
Sound is amazing
I got these for Christmas and I love them! The sound is amazing and they’re very comfortable on the ears! I had an old pair of Bose earbuds and was lost when they broke! These are a great replacement! I also like that I can move far from the case and still get a signal!
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B Marie
Reviewed at:
bose.com
Posted Dec 27, 2025
So easy to use
I got these for Christmas.Ilove them and want a second pair.
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Sam
Reviewed at:
bose.com
Posted Dec 27, 2025
Nope
Didn’t enjoy,phone call quality SUCKS, songs just don’t hit the same way and other people near me can hear everything on a mid volume
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Response from Staples :
Hi Sam, thank you for sharing your experience with the Bose Ultra Open Earbuds. Bose OpenAudio is designed to deliver rich, deep sound directly into your ear canal while reducing sound leakage. In most environments and at normal listening levels, people nearby won’t hear anything. At maximum volume in a very quiet setting, others may notice something playing, but they won’t hear details unless they are very close.
We’d like to help you further and explore solutions to improve your call experience. Please connect with us here: https://bose.life/48EXztC
Klariss – Customer Support
December 27, 2025
rjm
Reviewed at:
bose.com
Posted Dec 25, 2025
Waste of money
They cut out and crackle. The sound quality is disappointing. Awful, do not buy.
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Response from Staples :
Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They’re designed to keep your ears open, so you can stay aware of the world around you, while OpenAudio technology delivers rich, private sound. We’re sorry to hear you’ve experienced issues with sound quality, and we’d love to help resolve this and ensure you get the best listening experience.
Be sure to check out our helpful support article at https://bose.life/4b8SVbv which will help improve your experience. Hope this helps.
Klariss – Customer Support
December 26, 2025
Mdog
Reviewed at:
bose.com
Posted Dec 22, 2025
Just OK
While these buds serve their purpose, they lack the Bose sound I'm used to with the ultra buds. Even my
smart sound bar and sub put these to shame. I suppose they have their place in the workout/exercise world, but 90% of us don't workout. They are extremely comfortable - you won't even know you have them on. I gave mine away because I have no use for them, but hopefull...
smart sound bar and sub put these to shame. I suppose they have their place in the workout/exercise world, but 90% of us don't workout. They are extremely comfortable - you won't even know you have them on. I gave mine away because I have no use for them, but hopefull...
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Response from Staples :
Hi there! We appreciate you sharing your feedback with us. We’re glad to hear that you found the Bose Ultra Open Earbuds comfortable, though we’re sorry they didn’t meet your expectations in terms of sound. These earbuds are designed with an open style to keep your ears free, so you can stay aware of your surroundings, while our OpenAudio™ technology delivers rich, private sound. This design is intended for moments that call for awareness, such as crossing a busy street or taking a call in the park. Your input is valuable, and we’ll be sure to share it with our team.
Sophie - Customer Support
Bose, December 22, 2025