Customer Reviews for Bose Ultra Open Wireless Bluetooth Earbuds (881046-0010)

Hello Josh! We’re sorry to hear that you’re experiencing issues with your Bose Ultra Open Earbuds. Rest assured, we are committed to delivering great quality, and this is not the experience we want you to have. One possible reason an earbud may not be working is that it isn’t properly connecting to the charging case. This could be due to debris on the battery contacts of the earbuds or inside the case. If the charging contacts are obstructed by dirt, debris, or liquid, the earbuds may not charge correctly. Please ensure that none of the charging pins in the case are recessed, they should protrude slightly. Clear any debris by gently wiping the contacts or using compressed air. Also, if the blue plastic film is still inside the case, please remove it. For more detailed steps, you can check the full troubleshooting guide here: https://bose.life/4vaisZI This will walk you through solutions that may help resolve the issue. If the problem continues, our support team will be happy to help: https://bose.life/contactus We hope these tips improve your experience, so you can get back to enjoying your earbuds to the fullest. Sophie - Customer Support

Thank you for sharing your feedback, Fran. We’re truly sorry to hear about your experience with the earbuds and the inconvenience caused by the low volume issue. To help you further with your Bose Ultra Open Earbuds, here’s a helpful article that may resolve the low volume problem: https://bose.life/40XCyIF Gem - Customer Support

Thank you for sharing your feedback on the Bose Ultra Open Earbuds. We truly appreciate you taking the time to let us know about your experience. We’re glad to hear you enjoyed the sound quality, long battery life, and overall build quality, those are features we work hard to deliver. Furthermore, we also understand that fit can vary from person to person, and we acknowledge that comfort is an important part of the overall listening experience. Your feedback is valuable to us. You can check the link below for troubleshooting tips that will help you adjust the earbuds for a better fit. https://bose.life/4bFMjjH Cedrick - Customer Support

Thank you for sharing your experience with the Bose Ultra Open Earbuds. We’re sorry to hear about the trouble you’ve had with call clarity while driving. To better assist you, Let us provide you a guide to resolve the issue with your microphone and call clarity. https://bose.life/47tDh81 Gem - Customer Support

Hi Benjamin, we’re very sorry to hear about your experience with the Ultra Open Earbuds. That’s certainly not the impression we want you to have of Bose, and we’d appreciate the opportunity to make things right. When you have a moment, please reach out to us directly at: https://bose.life/4be2q7K Daisy - Customer Support

Hello, thank you for sharing your feedback. We’re delighted to hear that you find the Bose Ultra Open Earbuds very comfortable to wear and that the fit is perfect for you. Just to clarify, the Ultra Open Earbuds are designed with an innovative open-ear style. This means they intentionally allow some outside sound in, so you can stay aware of your surroundings while still enjoying rich, private audio through Bose’s OpenAudio technology. The cuff-like fit keeps them secure without blocking your ears, and the sound is directed into your ear canal with minimal leakage at normal volumes. This design is especially helpful in situations where awareness matters, like walking through busy streets or taking a call outdoors, so you can stay connected to both your environment and your music. Your feedback is greatly appreciated. We hope you continue enjoying your earbuds. Sophie - Customer Support