Skip to main content
Skip to footer
Accessibility Commitment

Customer Reviews for Samsung The Frame 65" Smart 4K Ultra TV (QN65LS03FAFXZA)

4.58
361 reviews
5 star
77%
4 star
14%
3 star
2%
2 star
2%
1 star
4%
Most helpful positive review
Posted Apr 22, 2026
Great tv and geatures
The tv is great, looks good on the wall and was easy to install.
VS
Most helpful critical review
Posted Apr 20, 2026
WE REGRET THIS PURCHASE. NOTHING IS EASY/OBVIOUS
NOTHING IS EASY OR OBVIOUS. WE REGRET BUYING THIS TV/FRAME.
Plan to allocate two afternoons of your weekend to mount your new Samsung. (My wife has a Master’s degree from Yale in engineering; I am a computer programmer and technical writer; both of us found the mounting and setup instructions to be confusing and extremely frustrating. Samsung should be ashamed.)
Almost...
Read full review
Most recent reviews
Ryanxesert
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 22, 2026
Great tv and geatures
The tv is great, looks good on the wall and was easy to install.
Ryanxesert Customer Photo 1
0up votes 0
0down votes 0
Report
BIGEZE
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 21, 2026
Great 65"
Great TV for all of my sports and movie experiences.
0up votes 0
0down votes 0
Report
Very Disappointed
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 20, 2026
WE REGRET THIS PURCHASE. NOTHING IS EASY/OBVIOUS
NOTHING IS EASY OR OBVIOUS. WE REGRET BUYING THIS TV/FRAME.
Plan to allocate two afternoons of your weekend to mount your new Samsung. (My wife has a Master’s degree from Yale in engineering; I am a computer programmer and technical writer; both of us found the mounting and setup instructions to be confusing and extremely frustrating. Samsung should be ashamed.)
Almost...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there, We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use. • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice. If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
April 21, 2026
LadyD
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 20, 2026
Great feature
the best television I ever bought I'm thinking about purchasing another one for the basement area I love the idea that when I'm not watching it it really looks like a picture with my screensavers vibrant colors beautiful texture and the brightness is awesome
0up votes 0
0down votes 0
Report
Peter k
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 20, 2026
Awesome
Great, love it. I use it every day and it works flawless. Cant live without it
0up votes 0
0down votes 0
Report
Jessica
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 20, 2026
Samsung Frame Tv
I absolutely love this tv, I love the look and how you can change the frame and the background of your TV to make it go with the frame look! The audio and picture quality is on point! One of the best tvs I've had so far, being able to adjust the brightness or allowing it to adjust its self is such another great feature. If your looking for a great looking, vibrant and t...
Read full review
0up votes 0
0down votes 0
Report
Mkib
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 20, 2026
Would buy again 100%
Looks really good and it elevated the aesthetic of my living room. Sound i decent. Like the images it displays. The matte appears is great for well lit areas.
0up votes 0
0down votes 0
Report
Seli29
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 20, 2026
Great gaming screen
Its a great product, great gaming screen, also love the switching dynamics for movies!
0up votes 0
0down votes 0
Report
Mbtreacy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 20, 2026
Quality TV
Beautiful frame and quality TV. Would recommend to purchase.
0up votes 0
0down votes 0
Report
Leeebra
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 20, 2026
The Perfect Blend of Art and Technology
​As a longtime Samsung user, I recently purchased The Frame after moving and I absolutely love the aesthetic. It is incredibly thin, and the ability to hide the control panel keeps the setup looking seamless and uncluttered.
​The picture quality is stunning; the vibrancy of the colors and the rich textures really pop. The brightness is perfect for my space, and the matt...
Read full review
Leeebra Customer Photo 1
0up votes 0
0down votes 0
Report
Azbro
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 18, 2026
Did not like
This Frame TV was difficult to set up and decided to return. The reason I wanted this Frame TV was because I wanted to use my photos and was unable
0up votes 0
0down votes 0
Report
Response from Staples :
Azbro, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat. ~ Samsung Specialist
April 20, 2026
Samsung Sonya
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 18, 2026
More Than A TV, It Changed The Feel Of Home!♡♡♡♡♡
I’ll be honest, I was skeptical about whether a TV could truly double as high-end art, but The Frame is on another level. Calling the aesthetics "sleek" is an understatement; it sits so flush against the wall that guests genuinely mistake it for a gallery piece until I turn it on. It has completely removed that "big black plastic rectangle" vibe from my living room, and...
Read full review
0up votes 0
0down votes 0
Report
THoj
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 16, 2026
Love the image quality
We havw a 65" Crame TV. The image qiality is spectacular. We also like the art mode.
0up votes 0
0down votes 0
Report
Geowulf
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 15, 2026
Convenient media central
This television is quite impressive. It gives me the opportunity to have a rolling photo frame or family content as well as give me quick access to shows and other media in a very easy and convenient manner
0up votes 0
0down votes 0
Report
Charbutt04
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 15, 2026
Great features and sleek simple designs.
This #1 is THE top of the line in TVs! Im a busy working mom and this tv made life for me and my 2 kids easier! My kids and I would love to expierence this again.
0up votes 0
0down votes 0
Report
DanCee
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung Australia
Posted Apr 15, 2026
Sensational TV
Bought the 75” frame pro. Love the non reflective screen and natural colour tones. Great video processor provides smooth motion for movies and sports. The art feature is epic. Highly recommended
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for the amazing feedback! We’re delighted to hear you’re enjoying the non-reflective screen, natural colours, and smooth motion. The Art Mode is definitely a standout—glad you’re loving it. Enjoy your TV!
Moe, April 15, 2026
Soundy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 14, 2026
Frame This!
It's a great television. The colors look the same wether it's completely bright outside or dark. You can easily use Samsungs navigation to get to the apps you want. The matte texture is beautiful and the picture quality is super vibrant. 10/10!!
Soundy Customer Photo 1
Soundy Customer Photo 2
0up votes 0
0down votes 0
Report
Mimikoots
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung Australia
Posted Apr 14, 2026
Art Frame TV
Loving this TV. Have it in the bedroom against a bright wall. Stunning with white bezel frame, flush againat the wall. No glare whatsoever. Tizen OS is fast and easy to use. Incredible brightness and art store pictures look very realistic.
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for your fantastic review! We’re delighted to hear how well the TV fits into your space and that you’re loving the Art Mode experience. The combination of the flush wall mount, anti-glare display, and realistic artwork really does make it something special, perfect for bright rooms. Enjoy your beautiful setup!
Moe, April 14, 2026
zn30
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung Australia
Posted Apr 12, 2026
Unbelievable clarity in both modes
Samsung is an addiction this is the 4th Samsung TV we have in our house all quality even as they are getting older. The New Frame unexpectedly out preforms them all clarity there is no competition it definitely out preforms here and so many other areas, the interface between the user and TV enables smooth navigation, with the intuitive menus for viewing from a distance....
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
This is a fantastic and detailed experience, thanks for sharing it. It’s interesting how installation variables like wall alignment can affect perception, even when the mounting system is precise. Great call trusting the template. The matte display and anti-reflection layer you mentioned are designed to diffuse ambient light, which explains the improved viewing clarity. Combined with motion handling improvements, it makes sense you’re seeing smoother visuals during sports and films.
Moe, April 14, 2026
Mike
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung US
Posted Apr 12, 2026
so far a great buy.
Much better than our 2021 Frame 55 inch. Picture is crisper and interface is much improved.
0up votes 0
0down votes 0
Report