Customer Reviews for Samsung The Frame 65" Smart 4K Ultra TV (QN65LS03FAFXZA)
Item # : IM1SG8874
Model # : QN65LS03FAFXZA
- Ideal for both entertainment and aesthetic display, doubling as a home décor piece with Art Mode for digital artwork.
- Features 4K Ultra HD quality and is a QLED smart TV designed with a matte, anti-reflective screen and customizable frame to resemble real artwork.
Price is $2,199.99
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Over 30
42 reviews
Most helpful positive review
Posted May 21, 2025
Best Thing I’ve Ever Bought!
I really did not know what I was buying because my designer just sent me a link and said, “Buy this!” I wrote back and said, “It’s kind of expensive.” And she wrote back, “Trust me.” I cannot believe how much we love this TV!!! It’s so thin and looks just like a painting on the wall. It has the best picture I’ve ever seen, is super easy to use, and treats us to amazing...
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VS
Most helpful critical review
Posted May 31, 2025
Horrible experience
I ordered my tv on 5/21, received it 5/24 and opened it til install it 5/31 due to busy work schedule during the week. When I connected the tv it looked damaged on the inside. Samsung transferred me to 5 different people who basically told me there’s nothing we can do for you because it’s been 5 days. I will never purchase anything from Samsung again. They do not care a...
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Brian
Reviewed at:
Samsung
Posted Sep 10, 2025
Worst customer service and policies to ever exist
The worst customer support team and policies i have ever come across. Delivery team came and were installing my Frame TV but it was broken. The delivery team realized this and took the TV back because they said it was not going to work. Because of Samsungs policies, and because the installation team had taken the TV back Samsung could not send me a replacement TV. I had...
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Unhappy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Sep 5, 2025
Missing parts-Do not Purchase
There are two pieces missing and after hours on chat and the phone Samsung refuses to send the parts. I will never purchase another Samsung product again. You say to contact customer service which I’ve done, multiple times. Samsung will not resolve the issue.
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FanOfTheFrame
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 26, 2025
So glad we chose the Frame
Wouldn't even consider another television. The Frame compliments the look of placing our new TV above our traditional fireplace. Very elegant, but at the same time adding a modern accent with the various art pieces displayed. Crystal clear sharpness makes makes it a delitful addition to our home. Especially nice is it's ease of integrating our Alexa system allowing u...
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1up votes 1
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SAMSUNGISLIFE
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 24, 2025
WOULD'VE NEVER THOUGHT ID LOVE BEING FRAMED
The Frame is truly amazing!!. Its everything I'd imagined and more! Its ease helps make moments with family, fun and memorable. With its fast performance and ultra clear 4k streaming you cant wait to watch again. Best part is when the tv is off. Your art canvas turns into a museum with personalized pictures and paintings that turn on and off when someone enters and lea...
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Amy1
Reviewed at:
Samsung
Posted Aug 24, 2025
Horrid!
Bought 3! No mounting equipment in any despite it being advertised.
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1down votes 1
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Samsungal
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 22, 2025
Amazing piece of art
I couldn't be happier with my TV. My wife and family love the fact that although it takes a huge part of the wall it actually a piece of art. We subscribed to the Samsung art membership which was free for a few months and we change it all the time to match the season or holiday. The remote it easy to use and charges itself through solar and of course Samsung warranty is...
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jamesdinla
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 22, 2025
The picture quality is the best,
The quality is awesome, slim and lightweight, easy setup and the sound is good, I'm using a Samsung sound bar for theater sound and it's amazing. The TV itself is so easy for me to use and the ease of wireless connection I can use my Samsung phone with it.
0up votes 0
1down votes 1
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Frosty
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 22, 2025
I love this tv
I use my tv for streaming, and gaming. Crystal clear picture. It has a feature to be able to play certain games like fortnite without a console. I like the smart hub box that it came with to be able to hook all my devices to it. It takes a minute to learn all the different features but once you get the hang of it, you will love it
0up votes 0
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MyFrame
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 21, 2025
My Picture Frame
I'm not sure how Samsung did it but the paintings that are displayed seem to have texture to them: as if you're looking at the actual painting
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LloydMK
Reviewed at:
Samsung
Posted Aug 19, 2025
Don’t get it.
Couldn’t believe the poor quality of the picture. I seen all these great reviews and went for it but boy what a mistake. It’s not exactly a cheap tv so if you’re looking for a cheap tv in a nice picture frame then by all means waste your money.
0up votes 0
3down votes 3
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Sridharps1992
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 13, 2025
Perfect TV for living room
Looks like a picture frame, works great with its smart AI features, saves energy and delivers a great experience.
1up votes 1
0down votes 0
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SimplyHappy247
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Aug 1, 2025
It’s a great product and super reliable
The frame has a prominent location in our living room, and we use it primarily to display the artwork. We subscribed to the wide variety of artwork available, and has often become a focal point and a center of conversation concerning the specific art being displayed. We just love it.
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Mike C
Reviewed at:
Samsung
Posted Aug 1, 2025
T&C updates useless
T&C updates cause TV not to work. Buyer beware of Samsungs poor management of TV after purchase. You are required to activate a Samsung account and are at their mercy of the units operation
2up votes 2
2down votes 2
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MikeNY120
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 30, 2025
Picture Perfect
This was the perfect choice for our basement entertaining space. It was the perfect size for over the fireplace and the artwork makes for an outstanding look while entertaining. The TV picture is outstanding for family movie night or just casual viewing. We spent a good deal of time looking for the right TV for the space and are very happy with our purchase.
1up votes 1
1down votes 1
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Yume1527
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 28, 2025
Tv that has a great feature
It's a great TV that can do so many stuff with a good quality. I use it for watching movie and play a game from PS5 a lot, the visuals and sound are on point. It's perfect to be a part of our decoration which is absolute stunning look.
1up votes 1
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Pattman
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 25, 2025
It's Great, but....
Great TV! Lots of customizations and options. My only issue is the "blues"... When I'm watching a show and let's say it's in a club setting. When the blue lights radiate onto a person, the blue color has an overpowering color on the skin of the people. It can become very annoying in some circumstances... Other than that, a wonderful TV!
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1977jb
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 20, 2025
Wow just great
This is the best TV I've ever seen or had i love it
1up votes 1
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Gizmoman
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 20, 2025
Frame 50 inch
While the tv is nice it is not much different from any other TV with the same specs so a little over priced just so you can have a frame. I have this tv for 2 weeks now and the art software package still does not work after resetting everything. A little disappointed in Samsung support who has not been able to fix this
2up votes 2
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Minjing
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 7, 2025
Beautiful Tv
I'm so happy with my new tv, it has so many cool features, my favorites being the one connect box to reduce cables going to and from the Tv, and the smart things hub built into the tv so I can manage all of my lights and routines all from the tv!
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UGAniceGuy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsung
Posted Jul 7, 2025
Couldn’t be happier!
After reading reviews of previous versions, this version is STELLAR! Everything, from the picture quality to ease of use has been a dream. Would highly recommend for anyone considering this product!
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