Customer Reviews for DYMO Digital Shipping Scale 25 Lbs., Black (1772059)
30 reviews
Most helpful positive review
Posted Jul 26, 2022
Excellent
It’s the perfect addition to my online business. Calculating shipping is so much easier with this scale.
VS
Most helpful critical review
Posted May 15, 2022
Why sell it in Canada?
while the weight seems accurate enough, the whole reason I purchased this machine was it's claim to a postal scale. It was too late once I was at home and found that it only works with the USPS. What exactly is the point of selling this product in Canada? I could do the same if not more with a $15 kitchen scale that isn't limited to at least 2g.
Paisley Pockets Emporium
Verified Buyer
Reviewed at:
staples.ca
Posted Jul 26, 2022
Excellent
It’s the perfect addition to my online business. Calculating shipping is so much easier with this scale.
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papermiles
Reviewed at:
staples.ca
Posted May 15, 2022
Why sell it in Canada?
while the weight seems accurate enough, the whole reason I purchased this machine was it's claim to a postal scale. It was too late once I was at home and found that it only works with the USPS. What exactly is the point of selling this product in Canada? I could do the same if not more with a $15 kitchen scale that isn't limited to at least 2g.
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Response from Staples :
Hello,
We apologize our product has not met your expectations. All feedback will be passed to appropriate department to make sure that our products meet the requirements of our Consumers.
If we can be of any further assistance, please reach out to us via our website: dymo.com, or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO Consumer Care
We apologize our product has not met your expectations. All feedback will be passed to appropriate department to make sure that our products meet the requirements of our Consumers.
If we can be of any further assistance, please reach out to us via our website: dymo.com, or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO Consumer Care
May 18, 2022
unknown
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 18, 2022
Good scale for value
Great scale, with online resources I was able to read the USB signal too. Would recommend for simple use cases, and advanced use cases if you have the know-how
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Alexx
Verified Buyer
Reviewed at:
staples.ca
Posted Aug 27, 2021
Lack of Zeros
Totally fine scale, the only drawback is the lack of placeholder numbers on the display. A weight of 1kg and 5g shows up as 1. 5 instead of 1.005kg seems silly to show nothing instead of a zero.
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Aggie.
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 6, 2021
Very Disappointed in this digital scale.
I like the size and lightweight of this product. But the digital scale display did not work properly. Only partial numbers displayed and I could not tell if something was a 6 or an 8 or a 5, etc. The same happened whether it was plugged into computer or running on batteries. I returned it with great disappointment.
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Response from Staples :
Hello Aggie, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the DYMO M25 Digital Scale. We apologize our product has not met your expectations. We expect the best from our products and it seems, on this occasion, we have let you down. It appears that the display on your device may gave been defective. All feedback is valuable to us and helps us develop ourselves further to provide the best possible consumer service. Please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
June 7, 2021
Deanna
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 10, 2020
Broken Function
The scale will not change from LBS to KG. The button broke after using it for one week.
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Response from Staples :
Hi Deanna, Khanh from DYMO Consumer Care. Thank you for providing us feedback for our DYMO Digital Scale M25. I am very sorry that our product has not met your expectations. You can try to remove the batteries; press power button 10 times; insert the batteries back and turn it on. We are happy to assist in resolving all issues with any of our products. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST. Please use the reference number 26786083 .You can also find ‘Contact us’ option under the support tab on the DYMO website.
June 11, 2020
Yonge St Winery
Verified Buyer
Reviewed at:
staples.ca
Posted Jun 10, 2020
NEW Scale
Knowing exact weights makes shipping with Canada Post a breeze!
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B.Erhard
Reviewed at:
staples.ca
Posted Sep 19, 2019
Postal scale for my business
Read the reviews, checked this model out and bought it. Easy to use for my small business, chose this model because of its mid-range for the products I need to mail. Has the lbs. and ozs. I need. Reasonably priced. Simply the best for me!
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MARK I
Reviewed at:
staples.ca
Posted Nov 21, 2018
get the pro scale this mixing onces grams and kg confusing doesnt say 1.1 kg or 6.8kgits confusing
not so clear should have sprung for the bigger model
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PHILIP R
Reviewed at:
staples.ca
Posted Oct 3, 2018
Great scale and shipping time was extremely fast!
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Summit
Reviewed at:
Staples Business
Posted Dec 2, 2017
Scale
It'sgreat
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Summit
Reviewed at:
Staples Business
Posted Feb 6, 2017
DYMO 25-lb Digital Postal Scale
I received this item as promised. However I have not had an opportunity to use it yet. I installed the batteries and it worked fine. Therefore I trust that when I use it it will do what it was designed to do.
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Reviewed at:
staples.ca
Posted Feb 5, 2017
DYMO 25-lb Digital Postal Scale
I received this item as promised. However, I have not had an opportunity to use it yet. I installed the batteries and it worked fine. Therefore, I trust that when I use it, it will do what it was designed to do.
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Reviewed at:
staples.ca
Posted Jan 24, 2017
Return of digital mailing scale
Post Office said that the scale needed to do pounds to the third decimal. Showed the scale to the postmaster and she said it would not work for our bulk mailings. Representative helped but guess I wasn't sure what I needed. Thanks.
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Summit
Reviewed at:
Staples Business
Posted Jan 3, 2017
Postal Scale is Great
So far it's been accurate and a great benefit for everyone in the office.
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Reviewed at:
staples.ca
Posted Jan 2, 2017
Postal Scale is Great
So far it's been accurate and a great benefit for everyone in the office.
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Reviewed at:
staples.ca
Posted Jul 10, 2015
Works very well
Works goods and quite precise. small and portable.
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Reviewed at:
staples.ca
Posted Dec 8, 2013
DYMO? 25-lb. Digital Postal Scale with U
Love it. Very acurate
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Reviewed at:
staples.ca
Posted Dec 8, 2013
DYMO? 25-lb. Digital Postal Scale with U
Good Quality. Very accurate
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Reviewed at:
staples.ca
Posted Jun 13, 2013
DYMO? 25-lb. Digital Postal Scale with U
I use the scale for personal and business nearly every day. First I bought the 10 pound but found it wasn't a large enough capacity within the first day so I returned it in exchange for the 25 pound scale. Had the scale tested by the post office and they said that it weighted a bit short (approx. 1/10th of and oz.) and was more accurate with heavier items but it was on ...
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