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Customer Reviews for Mr. Clean Antibacterial Multi-Surface Cleaner, Lemon Scent, 23 Fl. Oz., 6/Carton (11292CT)

4.37
566 reviews
5 star
75%
4 star
10%
3 star
4%
2 star
1%
1 star
11%
Most helpful positive review
Posted Jan 14, 2026
Cleanse your house
I love Mr. Clean all purpose cleaner-antibacterial! Emphasis on the antibacterial!! Not all of them are actually killing bacteria.The sun smells great and works amazing through grease and leaves no streaks. It has easy instructions, and truly leaves results asap. It people have your house smelling like lemon! And makes my mom heart smile, knowing I do have antibacterial...
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VS
Most helpful critical review
Posted Feb 23, 2026
Doesn't work
The newer version is horrible. I've used Mr. Clean for decades, and this is worthless.
Most recent reviews
EDD2
Reviewed at:
mrclean.com
Posted Feb 23, 2026
Doesn't work
The newer version is horrible. I've used Mr. Clean for decades, and this is worthless.
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robinw115_2476
Reviewed at:
influenster.com
Posted Feb 1, 2026
A long lasting scent
Fresh long lasting scent that goes a long way it cuts through grease, grime and tough dirt on floors and surfaces. It is refreshing and makes the bottle last a long time
robinw115_2476 Customer Photo 1
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kriskris16_4160
Reviewed at:
influenster.com
Posted Jan 14, 2026
Cleanse your house
I love Mr. Clean all purpose cleaner-antibacterial! Emphasis on the antibacterial!! Not all of them are actually killing bacteria.The sun smells great and works amazing through grease and leaves no streaks. It has easy instructions, and truly leaves results asap. It people have your house smelling like lemon! And makes my mom heart smile, knowing I do have antibacterial...
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kriskris16_4160 Customer Photo 1
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Froggy57
Reviewed at:
mrclean.com
Posted Jan 3, 2026
It makes me love the smell of my home
I love the scent that it leaves my house smelling .fantasticproductmy favorite product.
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Kenny
Reviewed at:
mrclean.com
Posted Dec 27, 2025
New Formula Big Disappointment
New formula is horrible. No suds, smells strange and doesn't appear to clean very well. Will need to find a different brand.
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Response from Staples :
Hello Kenny! Thank you for your feedback regarding the new Mr. Clean 2x concentrated formula. We understand how disappointing it can be when a product doesn’t meet your expectations. The 2x formula may produce fewer suds than the previous version, but rest assured, sudsing doesn’t determine cleaning power. The focus is on effective cleaning performance. But since it doesn't seem like it is cleaning as expected we would definitely like to investigate and help you further, please contact us at (800) 867-2532. Your satisfaction is important to us, and we want to make sure we address your concerns.
January 20, 2026
D1974
Reviewed at:
mrclean.com
Posted Dec 21, 2025
Don't know why this is required?
I have used the MR.Clean original lemon cleaner for years really liked it bought your new @x concentrated . I don't like the smell or anything about . I will have to find a new cleaner now I don't know why you would change a great product.If you are still going to manufacture the original please let me know where i can purchase it. You really don't deserve a one star .
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Response from Staples :
Hello! Thank you for sharing your feedback about the new Mr. Clean 2x concentrated formula. We're sorry to hear that it didn’t meet your expectations, especially after your long-time use of the original lemon cleaner. We understand how disappointing it can be when a favorite product changes. Unfortunately, the original formula has been discontinued. However, we offer other concentrated variants and the Platinum formulas that you might find suitable. If you have any further questions or would like new scent recommendations please call us at (800) 867-2532.
January 20, 2026
Marystown
Reviewed at:
mrclean.com
Posted Dec 5, 2025
Not as advertised
The design of the spout causes the liquid to drip down the sides. The scent is no where close to the old product. There is very little lemon smell. It caused my scrub cloth to turn yellow. It doesn’t seem to clean like the old product either. Very little suds. I have been a user/promoter of mr clean for many years but will be searching out a new product.
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Response from Staples :
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your Mr. Clean. We'd like to grab a bit more information about your experience to help. When you have a chance, please get in touch with us at (800) 867-2532.
December 5, 2025
Ngill
Reviewed at:
mrclean.com
Posted Nov 28, 2025
Great cleaner, terrible packaging.
The 99oz bottle has a terrible design! The product spills out and runs over. It's impossible to pour out without spilling and wasting the cleaner.
Ngill Customer Photo 1
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Response from Staples :
I'm sorry to hear that this has been your experience with your Mr. Clean All Purpose Cleaner purchase. Our bottles are designed after doing extensive market research and consumer testing to create packaging that our consumers will love. I understand that this wasn't the case this time, and I'll be sure to share your feedback with my team. In the meantime, we'd like to gather some additional details about your experience and offer recommended steps to clean up any spills if needed. When you have the chance, please give us a call at (800) 867-2532, and we'll be happy to help.
December 1, 2025
Busby
Reviewed at:
mrclean.com
Posted Nov 23, 2025
Horrible cleaner.
I've been using this product for years. The last two bottles that I've bought had no cleaning action at all.
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Response from Staples :
I'm surprised and sorry to hear that your most recent bottles of my Mr. Clean All Purpose Cleaner have disappointed you. Due to the extensive quality testing my products go through to ensure they meet my high expectations, this isn't an experience I would expect you to have. I'd like to learn more and try to make things right. Please give my team a call at (800) 248-1612.
November 25, 2025
Glenn
Reviewed at:
mrclean.com
Posted Nov 23, 2025
Cleaning agents seem nonexistent
I think you forgot to put the cleaning agents and lemony smell in the Mr. Clean antibacterial lemon, 2X concentrated, 99 fl. oz. It has no lemony smell and does not produce at least some suds when i mix it with water. I have tried varying amounts of water with no difference noted.
52379-MI-2G
71681-IL-3H
4351518402 22:03 G
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Response from Staples :
We're sorry to hear this, as we have strict quality checks in place to ensure that our products reach you in the best possible condition. Please give us a call at (800) 867-2532 so that we can look into this further for you.
November 25, 2025
Taralynn
Reviewed at:
mrclean.com
Posted Nov 8, 2025
Bring back original
Why change a good thing. I loved original Mr.clean but I hate the new smell and why does it not bubble or work the same. Please go back to the original formula this is now more like the terrible lemon lysol but worse
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Response from Staples :
Hi there, Taralynn. I'm so incredibly sorry that your recent purchase of my All Purpose Cleaner isn't up to the same quality you have come to know, love, and trust. This isn't what my team and I would expect as we have not made any changes to this products, and so we'd love to connect and assist you with this. Please call us at (800) 867-2532.
November 10, 2025
Hackled
Reviewed at:
mrclean.com
Posted Oct 15, 2025
Wife hates the new formula and I catch heck for it
The new 2x formula sure isn't 2x's the cleaning. All I heard from my wife was how poorly this new formula didn't perform. She ended up using another cleaner to remove spots from the kitchen floor. I actually stepped in and tried scrubbing with it and validated how poorly it performed,
Bring back your old formula. Another bad idea, just like New Coke and Bud Light.
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Response from Staples :
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Mr. Clean. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 867-2532.
October 15, 2025
tatjanaflo_8351
Reviewed at:
influenster.com
Posted Oct 14, 2025
I use it to clean anything in my household.
I love this amazing, effective, all-purpose cleaning product from Mr. Clean. I use it to clean anything in my household, both indoors and outdoors. I add it to a bucket of water and use a cloth to clean my furniture, windows, wipe down the bathrooms, and mop the floors. I really love the scent, it's so refreshing and lasts for a while. Even though it smells like lemons,...
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Judy1
Reviewed at:
mrclean.com
Posted Sep 14, 2025
Can't stand the lemon scent
I grabbed this by mistake. The smell was not what I expected. It's horrible. I won't use it in the house because I can't stand the scent. Instead of throwing it away I'll use it on outside garbage cans.
Why did you discontinue your summer citrus fragrance?? That was the best stuff ever!!.
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Response from Staples :
We're sorry to hear you aren't a fan of the Lemon scent, Judy, and assure you that we're letting our team know your feedback. We'd like to learn more about your experience to help, so when you have a minute, please get in touch with us at (800) 867-2532.
September 15, 2025
brittanyb795_8677
Reviewed at:
influenster.com
Posted Sep 9, 2025
Best scent ever
I’ve been a loyal customer for years, and this product continues to impress. The company’s dedication to quality is evident in every item they create.
Key Highlights:
• Effectiveness & Durability: Performs exceptionally well and lasts a long time.
• Packaging & Design: Thoughtful packaging that’s both attractive and functional.
• Versatility & Ingredients: Multi-pur...
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brittanyb795_8677 Customer Photo 1
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kms99
Reviewed at:
mrclean.com
Posted Aug 21, 2025
Terrible stuff - will not buy again.
The new formula for Mr. Clean Lemon Scent is terrible. It doesn't clean, leaves streaks everywhere, and the scent is missing. I'd been using this for years, but no more. I guess I need to find a new cleaner that actually works.
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Response from Staples :
We're sorry to hear this, and want to assure you that we have many quality checks to ensure Mr. Clean leaves your surfaces sparkling clean with ease. We'd like to learn more, so we can help as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 867-2532.
August 21, 2025
ALow
Reviewed at:
mrclean.com
Posted Aug 15, 2025
New formula is horrible
The new formula is so terrible I thought I had gotten a bad bottle of the lemon cleaner and threw it away.
I ordered another one and much to my disappointment the new bottle was the same. I realized they had changed their formula and it no longer cleans as well or really at all. Now I've wasted money on two bottles as this one will most likely be going in the trash as ...
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Response from Staples :
We're disappointed to hear you aren't enjoying this new formula. Feedback like this is very important to us, so we'll be letting our team know you'd like to see the previous version return. If you have questions or would like to share more, give us a call at (800) 867-2532.
August 15, 2025
Disappointed tiimes two
Reviewed at:
mrclean.com
Posted Aug 1, 2025
Bring back the old formula.
I am looking for another product after the formula has changed. I have used Mr. Clean for years and am so disappointed. There is zero lather and it doesn’t clean as well as the old formula. I actually mixed some dawn to the mop water to clean my floors.
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Response from Staples :
We're sorry to hear that you're unhappy with your Mr. Clean All-Purpose Cleaner, and we appreciate you taking the time to share your feedback with us. Mr. Clean products undergo extensive testing to ensure they clean your surfaces effectively, so we never want you to feel disappointed with your purchase, and we're glad you brought this to our attention. It may be helpful to know that while our 2X concentrated formulas do not suds up or lather as much as the old formula, lack of suds will not affect the cleaning power, so you can be assured that the product will still clean as well as (or better than) the old formula. Your satisfaction is important to us, and we'd like to learn more about this, so that we can assist you further from here. Please give us a call at (800) 867-2532, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!
August 1, 2025
shes
Reviewed at:
mrclean.com
Posted Jul 31, 2025
It wont change a thing.
I will no longer be using this product for two reasons:
#1 - you changed the formula so that it no longer has the 'clean' smell my clients 'look' for after their house has been cleaned. I was using a mix of mr. clean and other products in order to get a little smell BUT -
#2 - IT NO LONGER HAS DISINFECTING PROPERTIES so I will discontinue to use this product at home OR...
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Response from Staples :
We're so sorry to hear that you're unhappy with your purchase, Sheree, and we really appreciate your feedback. Our products go through extensive testing and quality checks to make sure they provide great results every time when used as directed, and to ensure they meet the needs and preferences of our consumers, so please know that this isn't the experience we want you to have when using Mr. Clean products, and we're glad you let us know your thoughts. Your satisfaction means a lot to us, and we'd love to help you find the right product for you and assist you further with this. Please give us a call at (800) 867-2532 any time from 9:00AM-6:00PM EST Monday-Friday.
August 1, 2025
usedtolikeit
Reviewed at:
mrclean.com
Posted Jul 29, 2025
Bring back old formula!
We want the Summer Citrus Antibacterial back! This new formula is awful, does not clean and does not smell at all like the old one, much worse. FYI, customers who had been buying old formula for many, many years, are no longer buying this. Read the reviews everywhere.
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Response from Staples :
Thanks for taking the time to share this with us. Feedback like this is very important to us, so we'll be sure to let the rest of our team know you'd like to see Summer Citrus return. If you'd like to share more, feel free to give us a call at (800) 867-2532.
July 30, 2025