Reminder: Account closing soon

On 7/31/23 the Staples credit card account, issued by Citibank, N.A., will be closed. You can use your account through 7/30/2023 and you'll receive monthly statements until any remaining balance is paid in full.

Don't forget as a Staples Rewards® Member, you will still receive the same benefits you enjoy today. Earn 5% back in rewards, get member exclusive deals and much more. Learn more about all the benefits here.

Frequently asked questions

When will this change be effective?

The Staples More Account credit card issued by Citibank, N.A. will be closed on 7/31/23.

Will I still receive rewards benefits after my Staples More Account credit card closes?

Yes, as a valued Staples customer, your rewards number will remain active after 7/31/23. You will continue to receive the same rewards benefits going forward. Earn 5% back in rewards, get member exclusive deals, and much more. Access your rewards in-store using your phone number, log into your Rewards account or use the Staples Connect app.

How will I receive rewards benefits once my More Account credit card is closed? I have always earned rewards automatically when I use my More Account credit card.

Beginning 7/31 your rewards benefits will be tracked based on the rewards number entered at the time of purchase. In-Store provide your phone number associated with your rewards account at checkout. For orders, confirm your rewards number is stored on your profile. See instructions in the Staples Help Center.

What happens if I need to make a return after the card closes?

See the Staples return policy in the Staples Help Center.

Who do I contact if I have a question about my Staples More Account credit card account?

For questions about your Staples More Account, please call the customer service phone number on the back of your card or refer to your monthly billing statements for contact information.

My Staples More Account credit card required a PO (Purchase Order) for my purchases. How will this work after 7/31?

Purchase Order field is an optional field when checking out on