Q: I have a Brother Super 63 Intellifax 2920 It is telling me it's time to replace the Drum and the drum part # is C9N5001018A, it takes a toner of TN-350 ... Is this the correct replacement drum? Asked on 1/29/2013 by Jacki from Willem Verweij PT, Rochester, NH Know the answer? Answer this question 1 answer A: Your machine requires a Brother DR-350 drum cartridge. http://www.staples.com/Brother-DR-350-Drum-Cartridge/product_585966 Answered on 1/29/2013 by Community Answer from None
Q: How do I know it is time to replace the drum? A current flier that I print now has a line or blurr in it. Does this mean I need a new drum? Asked on 9/21/2010 by Donna from Florida Know the answer? Answer this question 1 answer A: Typically the printer will alert you when it is time to replace the drum. The problems you are experiencing are a sign of needing a new drum, or cleaning your paper path. I would suggest cleaning the path according to your machines user's manual first, and then replacing the drum. Answered on 10/13/2010 by Customer Care from Staples
Q: I have a message stating "drum end soon". Is there a way to know how many pages I have left before this drum dies? Asked on 8/27/2010 by LizzyBiz from Dallas, TX Know the answer? Answer this question 1 answer A: The machine should tell you when to replace the drum. If printing becomes visibly poor, it is also time to replace the drum. Answered on 9/30/2010 by Customer Care from Staples
Q: I just purchase a printer(Brother MFC 7340) which came with the starter toner. Which replacement toner should i buy, TN-360 toner cartridge or DR-360 Drum cartridge? Do i buy both to replace OR just one? Please explain 'cause i am kind of confused. Asked on 7/23/2010 by rosie Know the answer? Answer this question 1 answer A: The starter toner needs to be replaced with the TN-360. The drum lasts 4 times longer than the toner. Answered on 7/26/2010 by karephi from Philadelphia, PA
Q: I am confused. It says up to 12,000 pages, but says no toner included. Please explain. I am looking to get what will give me the most prints between changes as this is used for a home office and at times there are lots of papers to print out. Thank you! Asked on 7/7/2010 by rebeccatx from center, tx Know the answer? Answer this question 1 answer A: This is the drum unit. It works with the toner cartridge, the drum fuses the toner onto the page. Answered on 7/23/2010 by Customer Care from Staples
Q: Why would I buy this instead of just replacing the printer when its 50-110% of the cost of a printer?? Asked on 1/16/2010 by Anonymous Know the answer? Answer this question 1 answer A: Depending on your usage and needs it may be more cost effective to replace your printer when it come time to replace the drum. Answered on 2/11/2010 by Customer Care from Staples
Q: When the drum is at o% left, does the machine stop making copies or does it continue to make copies with less quality? Asked on 12/28/2009 by Anonymous Know the answer? Answer this question 1 answer A: You need to change the drum to prevent damage to the printer. Answered on 1/6/2010 by Customer Care from Staples
Q: What is a Drum Cartridge and what is it used for? Asked on 12/14/2009 by Anonymous Know the answer? Answer this question 1 answer A: The drum rotates to get the image onto the paper. Answered on 1/6/2010 by Customer Care from Staples
Q: I have the HL-2140. I'm still using the temp cartridge that came with it. When I replace this with a new one (TN-360), do I need a drum? or is that already in the machine? I'm a little confused due to the DR-360 reference. Asked on 11/25/2009 by Anonymous from Anaheim Know the answer? Answer this question 1 answer A: The drum is replaced every 12,000 pages. It will be replaced every 3-4 cartridges. Answered on 12/23/2009 by Customer Care from Staples
Q: Does the DR360 drum unit include the toner cartridge? Asked on 9/26/2009 by Ray Know the answer? Answer this question 1 answer A: No, the DR360 does not include the toner cartridge Answered on 10/8/2009 by A-1 Business Products 813-626-0190 from Tampa, FL
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