Q: do i need to but two seperate toner or just one Asked on 1/12/2011 by kidszne from newyork ny Know the answer? Answer this question 1 answer A: I received your inquiry through the Question & Answer feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 1/25/2011 by Rebecca P from Staples
Q: does the drum have to be replaced? if so, how often? how will I know when to replace it? Asked on 10/25/2010 by Anonymous Know the answer? Answer this question 1 answer A: Drum does not have to be replaced every time toner is empty. Machine should give you a warning when drum needs to be replaced. Answered on 12/1/2010 by Shug from Maryland
Q: When I get a message to "Clean Corona Wire" does that indicate I need to change the drum? I haven't had to replace the toner cartridge and get no warnings that my printer is out of toner but "cleaning" the Corona Wire has yet to work. Asked on 7/5/2010 by Anonymous from Columbus, Ohio Know the answer? Answer this question 1 answer A: The corona wire is part of the drum. It would be best to change the drum. Answered on 7/27/2010 by Customer Care from Staples
Q: I replaced the original toner cartridge with TN-350. Everything seemed to go fine; the excess printing requested (stored) before replacing cartridge, was printed. I then requested to print something else and it will not print. It says--stack copies. I don't understand if I want to print of the computer. Please help. Asked on 5/26/2010 by becca from banner elk, NC Know the answer? Answer this question 1 answer A: Due to the specific nature of your question it will be best to contact Brother at 877-276-8437 Answered on 6/4/2010 by Customer Care from Staples
Q: Is this a laser color or B&W ? Asked on 3/26/2010 by Anonymous Know the answer? Answer this question 4 answers A: This is a black toner cartridge. Answered on 4/9/2010 by Customer Care from Staples A: It's B&W. Answered on 4/20/2010 by oldnightnurse from FL A: It's BandW Answered on 4/20/2010 by Mark from Santa Monica A: B&W Answered on 5/19/2010 by Dick from Greenbelt
Q: I recently replaced my toner cartridge with a new TN-330. Can I recycle the old starter one that came with it? I don't feel right just tossing the old on in the trash. I took the old one out and put it in the box the new one came in. Any advice would be helpful. Asked on 3/7/2010 by Greg the Tax Man from West Boylston, Ma Know the answer? Answer this question 1 answer A: take it back to staples they give you 3 dollars back and they recycle Answered on 3/11/2010 by sonia from alexandria, la
Q: I bought this product, which says that you get about 2600 pages with it. My Brother DCP 7040 already says Replace Toner. When i check the total pages printed on the machine, it only printed 1600 instead of the 2600 that's advertised. Something is wrong with this product. I would not recommend this product to a friend. Asked on 12/21/2009 by Anonymous from NYC Know the answer? Answer this question 4 answers A: Graphics are too rich. Answered on 12/22/2009 by Armen from Northridge, CA A: Put a piece of duct/electrical tape over the hole on the right side of the drum cartridge to block the light. I did that when I got the error msg that meant I was supposed to replace the ink cartridge and got at least probably another 700-800 pages (and I print a lot w/tables/graphs, etc). Replace when you start getting light vertical lines in the print - you'll know. Best to keep one on hand because when that starts you REALLY need to change it. Answered on 4/20/2010 by oldnightnurse from FL A: I would take this back to the place purchased it from w/receipt in hand and the machine that stated you only got 1600 pages to ask for a refund or replacement; and they may tell you or ask you if you have printed photos or documents that required much more ink that regular documents which may have used up more ink than normal document printing? What do you think? Used more ink than normal document prinitng? Worth a try to talk to the place of purchase w/ receipt in-hand! Answered on 1/13/2010 by Barbie from Pembroke, VA A: the original cartridge that comes with the printer has a shorter life span and prints less than the replacement cartridge Answered on 1/26/2010 by Ellen from boston Ma
Q: My printer keeps saying the drum is low, I just replaced the ink is the drum not attached with the ink. Is this an extra cost of 110.00 outside of the ink at 77.00???? Asked on 12/3/2009 by Anonymous Know the answer? Answer this question 1 answer A: The Drum unit is sold separately from the toner. For pricing and availability please contact customer service at 1-800-333-3330 Answered on 12/18/2009 by Customer Care from Staples
Q: do I need to order the cartlidge and toner or is this all in one. Asked on 11/16/2009 by Anonymous Know the answer? Answer this question 1 answer A: All in one. Answered on 12/1/2009 by Jwood46 from San Francisco
Q: The online information on this machine MFC-7340 says that it does COLOR too ??? Asked on 10/12/2009 by Johnazon from Saint Helena Island Know the answer? Answer this question 2 answers A: What it says is that it SCANS in color, in other words, you can scan color photos/documents into your computer in color. It does not mean that it can PRINT those scans in color however. It is, as stated, a black and white laser multifunction unit. They are telling it correctly, but I can see how it might be easy to mis-interpret! Answered on 11/3/2009 by PeteC from Bristol, CT A: What it says is that it SCANS in color, in other words, you can scan color photos/documents into your computer in color. It does not mean that it can PRINT those scans in color however. It is, as stated, a black and white laser multifunction unit. They are telling it correctly, but I can see how it might be easy to mis-interpret! Answered on 11/3/2009 by PeteC from Bristol, CT
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