Q: How do you get the batteries in? Asked on 9/16/2011 by Anonymous Know the answer? Answer this question 2 answers A: For support you can call the manufacturer directly at 800-283-5547. If you would like to place an order, please call us at 800-333-3330. You also have the option to order online. Answered on 9/19/2011 by Christina.M from Staples A: To load the batteries, locate the battery compartment in the bottom of the dispenser. Remove the cover by sliding the cover in the direction of the arrows to unlock. Place the batteries inside the compartment according to the battery diagrams. Replace battery compartment cover and slide in the arrows to lock. Answered on 9/19/2011 by Anonymous from None
Q: Our paper towels we ordered from staples with this do not fit or the dispenser is malfunctioning. The roll just dispenses and the paper all goes on the floor. What do you suggest? Asked on 5/23/2011 by Dolly from Berlin Know the answer? Answer this question 1 answer A: The dispenser will not work properly unless you are using 832174 Georgia-Pacific® SofPull® Automatic Touchless Paper Towel Dispenser. If you are using the correct rolls and it is still not working correctly, please contact Georgia Pacific at 800-283-5547 for assistance. Answered on 5/26/2011 by Renee L from Staples
Q: We have one of these and it works really good; however, the batteries are not lasting but a week or so and there is only three people using the unit each day. Is that normal for it to be using the batteries that fast? Please advise. Asked on 1/19/2011 by Anonymous Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 1/27/2011 by Ally from Staples
Q: How does this product use a non-perforated refill when it says that it delivers a single sheet of 12" paper at a time? Does it have a built in cutter or do you have to rip it yourself? Asked on 12/27/2010 by Anonymous Know the answer? Answer this question 1 answer A: You would have to rip this yourself. If you need additional assistance or would like to place an order, please feel free to call us at 1-800-333-3330. Answered on 12/28/2010 by Matt H. from Staples
Q: What are the battery requirements for this device? Asked on 8/3/2010 by Anonymous Know the answer? Answer this question 2 answers A: This requires 4 standard D-Cell batteries (included). Answered on 8/13/2010 by Customer Care from Staples A: It requires D sized batteries. Batteries come with the unit so you'll have time before you need to purchase and replace. Answered on 12/22/2010 by GP from Tacoma, WA
Q: I see this operates on batteries - does it have an optional or included AC adapter? Asked on 5/29/2010 by Bill G from Richmond, VA Know the answer? Answer this question 1 answer A: No it does not have an optional AC adapter. Answered on 6/8/2010 by Customer Care from Staples
Q: The Early Learning Childcare Center needs touchless paper towel dispensers. The problem is our paper towel roll cores are less than 1 1/2inches by 8 inch roll. I need to know the the core size for the georgia-Pacific Touchless towel dispenser item # 832178 model 58470. What about a warranty of this product? Please reply ASAP because we need to order today. Thank you so much Izzy Asked on 2/8/2010 by Izzy from Schnecksville, PA Know the answer? Answer this question 1 answer A: This dispenser works with item number 832174. It is a 9" wide towel. The warranty is 5 years. Answered on 3/10/2010 by Customer Care from Staples
Q: will this hold a full roll of scott brand 8in by 1000ft bulk roll plain paper towels and have tear edge? Asked on 2/6/2010 by ed from staten island' ny ' ny' usa Know the answer? Answer this question 2 answers A: No this uses item number 832174 the 9" x 400' Towel Roll Answered on 3/2/2010 by Customer Care from Staples A: no, it is a 9" paper towel Answered on 3/20/2010 by kevin from atlanta, ga
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