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RCA 25423RE1 4-Line Corded Integrated Telephone System

RCA 25423RE1 4-Line Corded Integrated Telephone System

Item: 703672    Model: 25423RE1

RCA 25423RE1 4-Line Corded Integrated Telephone System
3.0stars
( 44 reviews)
4-Line OperationExpandable to 16 Base Stations, One Handset Per Base UnitUp to 3-Way ConferencingSelect an ItemRCA 4-Line Corded Integrated Telephone Systemshttp://s7d5.scene7.com/is/image/Staples/s0219829_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0219829_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0219829/RCA-4-Line-Corded-Integrated-Telephone-Systems/product_SS1036434RCA 4-Line Corded Integrated Telephone Systems4.089 http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifSpecial Buy!Special Buy!4-Line OperationExpandable up to 16 stations. Each station expandable up to 1 handset (compatible with RCA <a href=&quot;http://www.staples.com/RCA-H5401RE1-DECT-6.0-4-Line-Cordless-Expansion-Handset/product_703674 &quot; target=&quot;_blank&quot;><b>H5401RE1</b></a>)Up to 3-Way ConferencingOffer Expires on 06/22/2013EachIntegrated Phone System**While supplies last. May not be valid in combination with other offers. Offer subject to change.Special Buy!RCA 25423RE1 4-Line Corded Integrated Telephone Systemhttp://s7d5.scene7.com/is/image/Staples/s0219829_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0219829_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifhttp://s7d5.scene7.com/is/image/Staples/s0219829/RCA-25423RE1-4-Line-Corded-Integrated-Telephone-System/product_703672RCA 25423RE1 4-Line Corded Integrated Telephone System3.044 4-Line OperationExpandable up to 16 stations. Each station expandable up to 1 handset (compatible with RCA <a href=&quot;http://www.staples.com/RCA-H5401RE1-DECT-6.0-4-Line-Cordless-Expansion-Handset/product_703674 &quot; target=&quot;_blank&quot;><b>H5401RE1</b></a>)Caller ID/Call Waiting capablePhone System w/ Caller IDRCA 25424RE1 4-Line Corded Integrated Telephone System with Caller IDhttp://s7d5.scene7.com/is/image/Staples/s0219830_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0219830_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0219830/RCA-25424RE1-4-Line-Corded-Integrated-Telephone-System-with-Caller-ID/product_703670RCA 25424RE1 4-Line Corded Integrated Telephone System with Caller ID4.089 4-Line OperationExpandable up to 16 stations. Each station expandable up to 1 handset (compatible with RCA <a href=&quot;http://www.staples.com/RCA-H5401RE1-DECT-6.0-4-Line-Cordless-Expansion-Handset/product_703674 &quot; target=&quot;_blank&quot;><b>H5401RE1</b></a>)Integrated Digital Answering System with 60 minutes of record time and Auto Attendant featureEachPhone System w/ Digital Answering SystemRCA 25425RE1 4-Line Corded Integrated Telephone System with Digital Answering Systemhttp://s7d5.scene7.com/is/image/Staples/s0219831_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0219831_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0219831/RCA-25425RE1-4-Line-Corded-Integrated-Telephone-System-with-Digital-Answering-System/product_703673RCA 25425RE1 4-Line Corded Integrated Telephone System with Digital Answering System2.518

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REVIEW SNAPSHOT®

by PowerReviews
RCA 25423RE1 4-Line Corded Integrated Telephone System
 
3.1

(based on 44 reviews)

Ratings Distribution

  • 5 Stars

     

    (7)

  • 4 Stars

     

    (16)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (11)

58%

of respondents would recommend this to a friend.

Pros

  • Attractive (30)
  • Nice features (23)
  • Good sound quality (19)
  • Comfortable handset (18)
  • Durable (16)

Cons

  • Poor sound quality (9)
  • Not durable (4)

Best Uses

  • High call volume (18)
  • Conference calls (12)
  • Long talks (9)
    • Reviewer Profile:
    • Quality oriented (25), Budget shopper (12)
    • Primary use:
    • Business (40), Personal (3)
    • Was this a gift?:
    • No (20)

Most Helpful Positive Review

 

GREAT PHONE BUT BEWARE!!!

This phone is wonderful. The intercom on the phone works great. The design is beautiful. The way it is angled allows you to see who is calling. The caller id lights up. BUT...Read complete review

This phone is wonderful. The intercom on the phone works great. The design is beautiful. The way it is angled allows you to see who is calling. The caller id lights up. BUT I purchased the additional cordless and it does not allow you to be on the base phone at the same time as the cordless. I truly do not get the reason of doing this. It is a business phone so if I am on the phone and it rings you can not pick it up from the additional cordless phone. It is a four line phone so I just do not understand why RCA would make a cordless that you could not use just like other cordless phones.

VS

Most Helpful Negative Review

 

Are you kidding me?

What is the purpose of a multi-line phone system if you can't use two handsets at the same time? We purchased this phone along with one of the cordless handsets to use in our store...Read complete review

What is the purpose of a multi-line phone system if you can't use two handsets at the same time? We purchased this phone along with one of the cordless handsets to use in our store. However, if one of the phones is in use, the other one can not be used to answer an incoming call on another line. I called customer service to see if it was not set-up correctly, and I was told that the phone was not capable of multi-line use by more than one handset at the same time. The additional cordless handset is to provide "mobility only." This would be excellent if only one person had to use the phone, but what's the point of a 4-Line phone with just one person using it? It would have been nice to know this before-hand. Hope this review helps someone else before they find themselves having to find a replacement and return a phone with very little functionality.

Reviewed by 44 customers

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Displaying reviews 1-5

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(1 of 1 customers found this review helpful)

 
1.0

Would not recommend

By church secretary

from Enola, PA

About Me Quality Oriented

Verified Buyer

Pros

    Cons

    • Poor Sound Quality

    Best Uses

      Comments about RCA 25423RE1 4-Line Corded Integrated Telephone System:

      My boss ordered this. He needed a phone asap, but he said it makes an annoying crackle sound when using and asked me to return it. We will be shopping for a better quality phone.

      • Primary use:
      • Business
      • Was this a gift?:
      • No

      Comment on this review(earn points)

      (1 of 1 customers found this review helpful)

       
      2.0

      PHONE

      By disappointed secretary

      from Grand Rapids MI

      About Me Quality Oriented

      Verified Buyer
      This customer has reached Intern level on the Staples.com Leaderboard

      Pros

      • Attractive Design

      Cons

      • Poor Sound Quality

      Best Uses

      • High Call Volume

      Comments about RCA 25423RE1 4-Line Corded Integrated Telephone System:

      NOT THAT GREAT OF A PHONE, DIRECTIONS ON SOME OF THE FEATURES WERE NOT THAT EASY AND HOW TO GET MESSAGES WAS NOT EVEN IN THE BOOK!

      • Primary use:
      • Business
      • Was this a gift?:
      • No

      Comment on this review(earn points)

       
      5.0

      Nice phone-I would buy it again

      By van

      from 6915 loveland ohio

      About Me Quality Oriented

      Verified Buyer

      Pros

      • Attractive Design
      • Comfortable Handset
      • Good Sound Quality
      • Nice Features

      Cons

        Best Uses

        • Conference Calls

        Comments about RCA 25423RE1 4-Line Corded Integrated Telephone System:

        Business phone and has all features I need

        • Primary use:
        • Business
        • Was this a gift?:
        • No

        Comment on this review(earn points)

        (1 of 1 customers found this review helpful)

         
        4.0

        Great Phone

        By BSNC

        from Long Beach, CA

        About Me Quality Oriented

        Verified Buyer

        Pros

        • Durable
        • Good Sound Quality
        • Nice Features

        Cons

          Best Uses

          • Conference Calls
          • High Call Volume
          • Long Talks

          Comments about RCA 25423RE1 4-Line Corded Integrated Telephone System:

          Works properly for our little business.

          • Primary use:
          • Business
          • Was this a gift?:
          • No

          Comment on this review(earn points)

          (2 of 2 customers found this review helpful)

           
          2.0

          Great for a year

          By KRO

          from Texas

          About Me Quality Oriented

          Pros

          • Attractive Design
          • Nice Features

          Cons

          • Not Durable
          • Poor Sound Quality

          Best Uses

            Comments about RCA 25423RE1 4-Line Corded Integrated Telephone System:

            This phone is great until after a year. I have 3 systems and 2 out of the 3 have broke. I first thought it was my cord from handset to phone so I replaced but actually it is the inside of the phone where the cord connects. bummer....

            • Primary use:
            • Business
            • Was this a gift?:
            • No

            Comment on this review(earn points)

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            Do you have questions about this product?(earn points for answers!)

            get answers from real customers and in-house experts with AnswerBox.

            24 Questions | 24 Answers
            Displaying questions 1-10Previous | Next »
            • Q:

              Is this phone compatible with RCA 25424RE1 Intercom System?
              Asked on 5/28/2013 by Carla

              1 answer

              • A:

                It is only compatible with RCA H5401RE1.

                Answered on 5/29/2013 by Community Answer from None
            • Q:

              What headset would you recommend for this phone?
              Asked on 12/6/2012 by Cheryl from Medford, MA

              1 answer

              • A:

                The Jabra GN2025 IP Wired headset is a Microsoft product that would work with this phone. You can get it here: http://www.staples.com/Jabra-GN2025-IP-Wired-VoIP-Telephone-Headset-Microsoft-Lync-Optimized/product_365955

                Answered on 12/6/2012 by Community Answer from None
            • Q:

              I want to have on-hold music while people are on hold instead of the annoying beep. Is there any features on this phone that I can use or can anything be pluged into the phone to accomplish this?
              Asked on 7/9/2012 by Ash from Lake Stevens, WA

              1 answer

              • A:

                This system does not have a built in "ringback tones". There are products available to connect to your telephone system that allow you play music, celebrity voices, quotes, whatever, instead of ringing or beeping sounds while the caller is on hold. Your local telephone company may provide a similar service.

                Answered on 7/9/2012 by Community Answer from None
            • Q:

              This phone does not have caller ID. If I have caller ID through AT&T, will the number be displayed on this phone?
              Asked on 5/15/2012 by Becky from Lisle, IL

              1 answer

              • A:

                No, the phone does not support caller ID and it will just be ignored by the phone and not displayed, whether or not AT&T provides you with the service.

                Answered on 5/15/2012 by Community Answer from None
            • Q:

              We currently have Avaya phone system with four lines. If we just take the phone jack out of our old phone system and plug into this particular phone, would it work the same?
              Asked on 3/15/2012 by Kyle from Charleston, SC

              2 answers

              • CUSTOMER CARE

                A:

                This will not work if your Avaya phone system was an IP phone system, if you phones system is over the internet. The RCA phone system is designed to use with an analog phone line.

                Answered on 3/16/2012 by Bonnie B from Staples
              • A:

                That depends upon whether your system is analog or IP. If your Avaya system is IP, that will not work. This RCA system is designed to work with analog phone lines.

                Answered on 3/19/2012 by Community Answer from None
            • Q:

              Is this unit compatible with the RCA ViSys 25450?
              Asked on 3/14/2012 by Mannie

              1 answer

              • CUSTOMER CARE

                A:

                No, the expansion handset for this product would be model number H5401RE1. This item can be purchased using item number 703674. To place an order for this item please contact us by dialing 1-800-333-3330.

                Answered on 3/14/2012 by Liz C from Staples
            • Q:

              Is this product compatible to digital phone service from Time Warner Business class. We are currently having issues with the AT&T 964 on the TWBC.
              Asked on 2/16/2012 by Anonymous

              1 answer

              • CUSTOMER CARE

                A:

                According to RCA, these phones are designed to be used with an analog phone line. Using a digital service could cause issues with some services or features, but the phone system will work with your digital phone service. To place an order for this item, please contact us by dialing 1-800-333-3330.

                Answered on 2/22/2012 by Liz C from Staples
            • Q:

              Is the speaker phone full duplex?
              Asked on 2/11/2012 by Anonymous

              1 answer

              • A:

                The phone is not duplex. However, Staples does have several RCA duplex phones for between $70 and $130.

                Answered on 2/14/2012 by Community Answer from None
            • Q:

              What type of jack does this phone need? Standard RJ11 or do I need some other type.
              Asked on 8/26/2011 by Anonymous

              0 answers(earn bonus points)

            • Q:

              What headsets are compatible with the rca 25423re1?
              Asked on 4/13/2011 by Anonymous

              1 answer

              • CUSTOMER CARE

                A:

                The headset that is compatible is item number 703674, RCA H5401RE1 DECT 6.0 4-Line Cordless Expansion Handset.

                Answered on 4/18/2011 by Laura B from Staples
            Displaying questions 1-10Previous | Next »

            Do you have a question about this product? 

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