Q: We use VoIP phone system (8 phones) and have to many issues so we are looking to change, can we use the Cat 5e that was used with our curent system to install the XBLUE X16 6-Line Small Office Telephone System? Asked on 5/25/2012 by Joey from Roseville, Ca. Know the answer? Answer this question 1 answer A: No, you can not use the Cat 5e cable from your old system to install the XBLUE system. The XBLUE system uses RJ11 connectors (two cables and a splitter are provided) which is a registered jack connector, not a modular connector like the Cat 5e cable. The reason for the different cables is that this is for a land line system as opposed to a VoIP system. Modular connectors are typically for data (Internet) while registered jack connectors are typically used for standard telephones. Answered on 5/25/2012 by Community Answer from None
Q: Can we turn on/off the automated receptionist? Asked on 5/10/2012 by Anonymous Know the answer? Answer this question 1 answer A: Yes. According to the XBlue Networks X16 User's Manual, the setting to switch off the Auto Attendant is called "Off-AllExt Ring". This feature is located on page 44 of the User's Manual. When this setting is activated, all extensions will ring when an inbound call is received. Answered on 5/10/2012 by Community Answer from None
Q: I AM HAVING A PROBLEM WITH LINE 4 INCOMING STAY LIT ALL THE TIME. i HAVE SWITCH LINE 3 WITH LINE 4 TO SEE IF IT WAS AND OUTSIDE PROBLEM . LINE 4 STILL STAYED LIT. YOU GET DIAL TONE IF YOU PRESS THE KEY AND IT WILL RING IN JUST STAYS ON ALL THE TIME Asked on 1/12/2012 by Anonymous Know the answer? Answer this question 1 answer A: Please contact the manufacturer for Technical support directly at 866-925-8312. For pricing and availability please contact Customer Service. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 800-333-3330. Thank you for your inquiry. Answered on 2/6/2012 by Christina.M from Staples
Q: Is this product capable of sending a text or generating an outgoing call to a specified number if a voicemail is received (to a specific vmail box)? Asked on 7/25/2011 by CCC from Central Mass Know the answer? Answer this question 2 answers A: No this product is not capable of sending a text. Answered on 8/1/2011 by Anonymous from None A: These are not listed as features for this phone system. Answered on 8/1/2011 by Dawn B from Staples
Q: In addition to the question I asked a moment ago about text or call notification of a voicemail to an external number... I also meant to include - "Can it generate email notification of a voicemail?" Thank you. Asked on 7/25/2011 by CCC from Central Mass Know the answer? Answer this question 1 answer A: I apologize, this feature is not listed for this phone system. Answered on 8/1/2011 by Dawn B from Staples
Q: Does this system offer paging or intercom? Asked on 6/28/2011 by Anonymous Know the answer? Answer this question 1 answer A: Yes, this product does offer an intercom feature. To place an order for this item, please contact us at 1-800-333-3330. Answered on 6/30/2011 by Liz C from Staples
Q: Is this phone compatible with caller ID from Time Warner Cable Business Class digital phone service? My current older phone system is apparently incompatible and will not display the caller ID information correctly and I am considering this system as a replacement. Asked on 2/2/2011 by D from Chapel Hill, NC Know the answer? Answer this question 2 answers A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 2/11/2011 by Ally from Staples A: Digital phone systems are compatible with any provider who offers digital phone service. For any specifics on what that may entail to set it up you must call your phone service provider directly. Examples: Time Warner Cable, Comcast,etc. Answered on 2/11/2011 by Common Sense from Common Senseville
Q: Will this be compatible with older phones in my office and will it work with Comcast phone service? Asked on 1/13/2011 by Vincent from Chicago, Il Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 1/25/2011 by Ryan W from Staples
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